Customer Security and Data Privacy

Running Head: Customer Security and Data Privacy
CUSTOMER SECURITY AND DATA PRIVACY
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Customer Security and Data Privacy
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Executive summary
In this era, customers can be retained and converted toward the company through a trust. When a
particular customer trust a company, they will avail the services or goods provided by them. The
customer will become a loyal customer and might recommend it to a friend. When it comes to
purchasing online, trust is an essential concept to maintain customer relationships. In an online
market platform, it is complicated to build a sense of confidence to customers as the customer
need to be protected from the frequency of fraudulent companies, theft identity and online scams
and many more. This report aims at emphasizing the security of customer data and maintaining
privacy. To establish a balance between the information collected and an individual's right to
privacy the privacy laws are developed and enacted in most of the countries. Varied
governmental organizations and agencies which are accountable for monitoring compliances
with such laws. Data is very crucial, and safety of data and its privacy is vital to protect the
sensitive information and maintain the confidentiality of client data.

Customer Security and Data Privacy
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Table of Contents
Secondary Research Findings..........................................................................................................3
Canada's Anti-Spam Legislation......................................................................................................3
PIPEDA...........................................................................................................................................3
Canadian North................................................................................................................................4
Legal Requirements and trust..........................................................................................................5
A requirement for CIAM State-of-Art.........................................................................................6
Digital Identity Security Assurance.............................................................................................6
Recommendations and Implementations.........................................................................................7
Sample policy and procedures.........................................................................................................8
Conclusion.......................................................................................................................................8
Reference.......................................................................................................................................10

Customer Security and Data Privacy
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Secondary Research Findings
Canada's Anti-Spam Legislation
Spam is a social and economic burden worldwide. Spam is referred to as an unauthorized
alteration of transmitting of data. Canada's anti-spam legislation (CASL) helps in protecting the
business and consumer from the fraudulent of technology which includes spams and another risk
of electronic threat. It helps a business house to sustain in a competitive digital world. CSAL
aims in focusing on commercial electronic messages, which enhances the participation of
commercial activity might be an expectation of profit. In 2014, it was generated to reinforce the
best practice in combat spams, electronic mail marketing and another such related issue. The
issues including the phishing and spreading of hostile software like Trojans, malware and the
theft identity. The legislation actively enabled to share information and enhanced its operation
worldwide.
PIPEDA
In early 2000, Protection of data is has been enacted as long data forefront protection
with Personal Information Protection and Electronic Document Act (PIPEDA). This is only
applied to collection or disclosure of personal information related to the commercial events.
Business like telecommunication, banks and airlines comer under PIPEDA (Masala & Grosso,
2018). It does not apply to any federal department of the government, non-profit organizations as
well as any educational institute under it. Under it, the fir is accountable for the personal
information of the client. It ensures the purpose for which the data is being collected, an
individual's consent is required for collection disclosures or use of the information. The personal
details are safeguarded and protected through the appropriate security against theft or loss of