Customer Service Management for Tourism & Hospitality INTRODUCTION
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Added on 2020-06-04
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Components of Gartner CRM model and it help in building relationship with customers1 2: Effectiveness of Gartner CRM model3 CONCLUSION 7 REFERENCES 9 INTRODUCTION Hospitality and tourism industry is based on the relationship they maintain with their customers and this is necessary for their survival (Altinay, Paraskevas and Jang, 2015). Components of Gartner CRM model and it help in building relationship with customers Gartner CRM model- This model is given by Gartner to see that how organisation is working for maintaining relationship with their
Customer Service Management for Tourism & Hospitality INTRODUCTION
Added on 2020-06-04
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