CW 1 & CW 2 Assignment (Doc)

Added on -2020-11-23

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CW 1 & CW 2
CW 1
Innovation plays a very deep and crucial role in management of the different business
operations and activities that will support a proper management of business operations and
activities, this will cause the firm to increase the quality of products and services that will help in
meeting the operational capacity of organisation. A good and appropriate strategy that helps in
development of innovative products and services will support an organisation to meet its aims
and objectives in an effective way. Apart from this, use of innovation will help the firm to meet
the needs and demands of its customers in a significant manner.
The report will analyse various data sources and information that will help the
organisation to develop an innovative product or services. Besides this, various drivers of
innovation are been analysed with regard to various operations and environmental factors. The
details and history of TFL is been identified and analysed with reference to the details of
transportation industry. This will lead the management of firm to have a good idea about the
measures that are been followed within the business organisation that helps in suitable riser n the
management of different business activities and operations that will be followed by the firm.
Apart from this, various innovative measures and actions will be taken in consideration that will
lead the development of effective business operations and activities, leading to carrying out of
different innovation measures. This will also involve the effective development of an innovative
product and performance that have played a very crucial role in carrying out of the innovative
performance and improvement in capabilities.
Other than this, the trends related to transportation industry in year 2017 and further is
been taken in consideration with an effective measure of innovation and organisational audit
with reference to the latest developed innovative product or service for its customers. This will
help in proper assessment of different business activities and measures to develop an innovative
product within TFL. The report will be a very deep and crucial tools in increasing the innovation
capability of the organisation and thus will support a good growth and development of cited
transportation firm. It will help in improving the brand image and customer satisfaction level
within the organisation.
Innovation plays a very crucial and significant role in betterment and growth of a
company. The ability to carry out the innovation will be a very deep and crucial factor that will
help an organisation to have a good growth of a firm. For report, TFL is been taken as company
of context. The report will cover the details of various data sources, information and
methodologies that are been taken in consideration to carry out innovation audit. Various driver
of innovation within the business environment and firm are been evaluated. A new product or
service is been identifies and key activities for its successful development is been evaluated and
an innovation or organisational development audit is been performed with appropriate
introduction of new product and services (Eberhardt And, 2017).
The Organisation and Industry overview
TFL stands for “Transport for London”. It is a rail transportation firm that offer the public
transit services across the London city and other part of country. Public transportation is one of
the major industry operating within UK and is one of the crucial industrial sector. The company
TFL line was first proposed in year 2000. The idea was rise up again after passing out of its
predecessor London Regional transport. It gained the recognition after the work of its staff
during the bombing in underground rail and bus services in London on 7 July, 2005. In June
2008, TFL banned the use of alcohol within the transit system, becoming the first firm to ban
alcohol in a public transportation system. By 2013, the firm conducted a survey that showcased
the fact that 15% of women's uses the public transportation services, leading the firm to apply
women safety measures within its transit system. The collaborated with British transport police,
Metropolitan police services and London police to handle such cases. The system uses the
manual tickets, passes, cards and other measures of payment for transportation (Ge and,
There were better links need between east and west capital and introduced two new tube
line to do the job. This plan did not work and post war London and indeed Britain has more
social and economic issue to deal with. The idea was not unnoticed as London started to grow
and flourish and they continued to develop and grow at faster rate and need for new line was
being increasing day by day (Dutta and Folta, 2016).
Organisation and innovation History
The study says that Crossline need to be more than just a tube line. They are the first company
who is first firm by developing various strategies and processes of managing innovation in big
projects. TFL's has done appreciable innovation of 18 programmes were designed to grab and
capture new concepts from those involved in the project. This company is one of the biggest
infrastructure project in Europe, this company has placed to share its products, methods and
techniques with all the other construction industry and by doing this the company is raise the
standers of large projects (Hora, 2016).
Many ideas were submitted to innovation in 18 projects and over 60 trials were funded,
every concept was planned to improvise efficiency and safety. They have achieved innovation in
many projects like thermal imaging for monitoring concrete, in this they mainly focus on
security and health and they examine the usage of thermal heat camera technology order to
understand the hardening features of sprayed factual lining works so that there advancement can
be reviewed. The second one is use to fix line tubes a manchette (TAMs), in this innovation is
done in manageable resolution (Chun and, 2015). They mainly investigate to create source
of energy by heat exchange through the TAMs and energy storage at grout shafts, helps in
supporting ensigns of London. The third one is use of drones on a construction project (Ke and, 2016). This theme is digital physical integration. There is a procedure to know further
benefits and to develop a protocol of the technology in the contraction environment. Other than
this, the use of online payment methods and using magnetic cards to boards the train or transit
system are few of the innovative measures that are been followed by the firm (Ge and,
Past activities and capabilities:
Cross line capabilities include milling, welding and cutting which means that it has metal
fabrication. In 2017 it hosted 13th annual TVBS (Total Vacation Bible Sensation)
Present activities and capabilities:
New currently build Crossrail ltd will stop at 41 accessible statiosn and 30 upgraded ones
that would serve 200 million people ever year. It will launch in 2018.
Future activities:
Crossrail will deliver a £150bn to the UK economy. It would also generate 200,000 new
jobs and would create 60,000 during construction period all around nation. It would also deliver
large scale infrastructure schemes.
The Organisations existing Innovation Performance and Capabilities
Looking at the operational capacity and functioning of TFL, the firm has to see through
the effective and proper maintaining of public transportation system. As the firm is operational in
public transit industry and caters the largest numbers of customers, they are required to apply
various sort of innovative measures that are been followed within the organisation. Different
macro environmental factors like political(involving local authorities, Mayor etc), economic and
technological (online booking of tickets, transactions, developing innovative tools and services
to prevent accidents) and environmental (pollution, exploitation of fuels) factors are been taken
in consideration to develop an innovative frame work for the organisation (Koirala and,
2016). Different sort of new and innovative products are been developed by cited firm to
improve its performance. It involves following activities that are required to be followed by
Discovering of needs.
Building organisational capacity to innovate.
Gather information about the innovative product.
Developing a perspective.
Create awareness and value for the product.
Launching it to public.
As the road vehicles have been increased and the pollution levels are going high, TFL has
adopted various innovative measures to tackle this pollution (Kolychev and Prokhorov, 2015).
Collaboration with Mayor and department of transport(DfT), the innovative measures that are
been applied within its public transportation system in order to improve the quality of air. This
innovative venture is been funded by Clean Air Fund, UK. Some major innovative measures that
are been used in its public transit systems by TFL are:
Innovative measures related to pollution control
Use of dust and smoke suppressants that sticks with PM10 particles to carriageway and
prevent their re circulation within environment. Special vehicles with the suppressants
are been circulated between routes to carry it out (Song and, 2016).

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