Career Research Report

This report discusses the career research in the retail sector industry, focusing on the role of Human Resource. It explores the trends impacting the industry and the skills, knowledge, and experience required for a job in the retail sector. The report concludes with the importance of the Human Resource department in the industry.

Career Research Report

Table of Contents
INTRODUCTION ..........................................................................................................................3
Analysis and Application.................................................................................................................3
What are the several trends which are impacting in the retail sector industry...........................3
What are the Skills, Knowledge and experience required in attain the job in retail sector
industry........................................................................................................................................4
CONCLUSION ...............................................................................................................................6
REFERENCES................................................................................................................................7
Appendix..........................................................................................................................................8

INTRODUCTION
Career is the objective of the individual in order to satisfy their needs and wants. The
individual must plan their career which helps in giving the ones clear vision of their future in
order to attain their objectives of life. It helps in analysis their strengths and weaknesses and the
skills and knowledge which are required to attain the goals in future (Advance CTE 2018). This
report is discussed about the career research and I have chose retail sector industry as my career
objective. I have determined this position best for me because it requires certain skills which are
posse by me which will be very helpful for me to serve in the organisation. Retail sector industry
refers to the industry who works to provide goods and services to the customers. This sector
helps in filling the gap between wholesalers and customers. This industry includes the
departments stores, electronic stores, groceries stores, medical stores and many other. The
increase in the technology helps the enterprise to enhance their service of goods and services
which helps in easily providing the products to their customers for consumptions. The retail
sector helps in the growth of economy. That's why I have chosen the career in the human
resource in retail sector industry (Terwillegar, Thomas and Bolin, 2019).
Analysis and Application
What are the several trends which are impacting in the retail sector industry.
To produce goods is not only the aim of the business enterprise but also they have to
provide their goods and services to the ultimate users. This can be possible with help of the retail
sector industry (Foley, 2018). There main function is to provide finished goods and services to
the customers. They are acted as the middle man during the process of delivery the goods. There
are some trends in this industry which are as follows: Personalised shopping Retail Experience: The retail sector industry is developing the
personalised shopping experience to the customers. This helps in providing easy services
to their customers. This can be done by the development of technologies which are
adopted by the organisations. Digital Mobile Wallet: In retail sector industry the organisation uses to develop the mode
of payment which helps the customers to cash less shopping. This helps in enhancing the
demands of the customers for flexible modes of payments.

 Social Commerce: It refers to the platform which helps the company to provide their
goods and services from remoteness of area (Fuesting, Diekman and Hudiburgh, 2017).
This leads to the increase in sales of the enterprise which increase their profitability.
 Employment Opportunities: The development in the techniques of the technologies
which leads to enhancement in the demands of customers. To satisfy their needs and
wants the enterprise has hire the staff in organisation so that they can provide services in
an effective manner.
The above discussion on the changing scenario in the retail sector industry leads to an
growth in marketplace. Nowadays companies use to offer the employment at digital modes
which reduces the cost to company and increases the margin in profits.
What are the Skills, Knowledge and experience required in attain the job in retail sector
industry.
When the company heirs an candidate to work as an employee then they are required to
analysis certain skills, knowledge and experience which are examined to be selected in the retail
sector industry (Santos, 2020). There are certain skills which are looked during the process of
hiring those are as follows:
 Communication skills: The candidate must have the good communication skills which
helps them in order to work effectively in the organisation. They must use clear and smile
words which helps them in eliminating the complexity during the course of employment.
 Technology skills: The candidates must have the basic knowledges related to trending
technologies in order to perform their functions in designated profile (Sung and Connor,
2017). The knowledge of techniques helps in learning the trends in market with will
enhance in their quality of goods and services so that they can easily satisfy their
customers.
 Problem solving skills: The candidate must have an technique to solve the problems of
their customers in order to satisfy them and makes them happy by their goods and
services which are provided by the organisation. To resolve the issues of the customers
brings an positive image of brand in the marketplace.
 Analysis the needs of the buyer and full fills it: The candidate must have the skills to
determine the wants and needs of the customers so that they can further process to
provide such things which will enhance the sale of the company.

 Spreadsheet skills: The candidate must have the basic knowledge of Microsoft office
which helps them in promoting their products and also helps in keeping the records of
their day top day activities (Lau, Chung and Wang, 2019).
Knowledge required in Retail sector industry Information Technology: The world is shifting from physical to digital world for which
the candidates must have a good knowledge related to the technologies which are used to
achieve the set objectives of the organisations. Customer service management: The customers are the king in market. To serve them
and satisfy them which enhance the image of the brand in order to enhance their
profitability in the market. This helps in increasing the loyalty of the customers towards
the company (Perera and McIlveen, 2017). Providing better services from the competitors
leads to success in market. Training the store employees: To train the other employees to attain the common
objective of the organisation can be possible by the developing the necessary skills in
every employees so that the company can quickly achieve their set targets and goals.
 Principles and theoretical aspects: The candidate must have an specific knowledge
about the basic principles and theories which are used during the course of employment
(Preston, 2019). This knowledge is useful in order to attain the common objectives of the
organisation and also the personal objective of ones individual.
Evaluation
When I completed my graduation, I am believing in myself that I attain all the required
skills and knowledge to work in the retail sector industry at the post of Human Resource in an
effective manner. I am interested in this job as, I have the good knowledge about the human
resource and the functioning of the department which helps me in operating my jobs. This profile
is suitable for me as I have the skills to determine the candidates which are suitable for the
organisation and has an good communications skills which helps me in resolving the issues of
the other fellow employees in the company. This profile requires high level of management
power in order to manage the staffs and other activities in the company (Puchmüller and
Fischlmayr, 2017).
The reason behind choosing the human resource department as a professional because I
have the skills which are required in filling the criteria at this profiles. The above discussed

skills, knowledges and experience are founded in me, as I am a having the good skills of
communication which helps them in creating an healthy environment in the enterprise. The good
knowledge of the digital platforms and techniques are posses by me in order to achieve the
smooth working in the organisation. I am having the best skilled person to be selected in this
position because I have all specific knowledges and skills which will be helpful for me to justify
with my job (Sharma, 2020).
I have chosen my career in the Human Resource department in retail sector industry
because this sector of industry plays an important role in providing the finished goods and
services to the customers. They have the wide range of products and scope which give rise to the
number of workforce which are required in the organisation in order to satisfy their customers
needs and wants in achieving the goals of the enterprise. My skills helps in achieving the
ultimate goals of the company as I will formulate the policies which helps the employees to work
in an effective manner.
CONCLUSION
With context to the above report, it can be concluded that the retail sector industry has
formed many employment opportunities in the market to enhance the working of Human
Resource department which indirectly works for the satisfaction of their customers. The
employees of Human Resource department doesn't directly deals with the customers but they
plans the strategies for their employees which are dealing directly with the customers in order to
satisfy them. That's why I have chosen Human-Resource department as an career objective
because I posses the qualities to work effectively on the said profile. The above mentioned report
has discussed about the trends in retail sector industry and also the skills, knowledge and
experience which are required by the me to full fill the profile.

REFERENCES
Books and Journals
Advance CTE: State Leaders Connecting Learning to Work American School Counselor
Association (ASCA), 2018. The state of career technical education: career advising and
development.
Foley, D., 2018. Aboriginal entrepreneurship: is it a career or a lifestyle change?. In Research
Handbook of Diversity and Careers. Edward Elgar Publishing.
Fuesting, M.A., Diekman, A.B. and Hudiburgh, L., 2017. From classroom to career: The unique
role of communal processes in predicting interest in STEM careers. Social Psychology
of Education, 20(4), pp.875-896.
Lau, P.L., Chung, Y.B. and Wang, L., 2019. Effects of a career exploration intervention on
students’ career maturity and self-concept. Journal of Career Development,
p.0894845319853385.
Perera, H.N. and McIlveen, P., 2017. Profiles of career adaptivity and their relations with
adaptability, adapting, and adaptation. Journal of Vocational Behavior, 98, pp.70-84.
Preston, B., 2019. Reforming Replacement Teaching: A Game Changer for the Development of
Early Career Teaching?. In Attracting and Keeping the Best Teachers (pp. 161-191).
Springer, Singapore.
Puchmüller, K. and Fischlmayr, I., 2017. Support for female international business travellers in
dual-career families. Journal of Global Mobility: The Home of Expatriate Management
Research.
Santos, G.G., 2020. Career boundaries and employability perceptions: an exploratory study with
graduates. Studies in Higher Education, 45(3), pp.538-556.
Sharma, L., 2020. Exploring entrepreneurship among STEM women with mid-career
break. Journal of Small Business & Entrepreneurship, pp.1-22.
Sung, C. and Connor, A., 2017. Social-cognitive predictors of vocational outcomes in transition
youth with epilepsy: Application of social cognitive career theory. Rehabilitation
psychology, 62(3), p.276.
Terwillegar, M., Thomas, J. and Bolin, J., 2019. Mid-Career Faculty: The Current State of the
Field. In Mid-Career Faculty (pp. 7-16). Brill Sense.

Appendix
The report has conducted primary and secondary research both and the interview has
conducted to heir the candidates for the position of Human Resource and the questions are as
follows:
What are the roles of Human Resource in the retail sector industry?
Human Resource plays an major role in the retail sector industry as they are working on
the employees policies which helps them in motivating them in order to achieve the
organisational goals.
What are the changes in the retail sector industry?
There are several changes in the retail sector industry as they organisations uses to
develop online platform to shift their customers from offline stores to online stores. This helps
the company to target the number of customers on a single click.
What are the skills required to be hired in Human Resource department?
There are many skills which are required such as good communication skills,
Identification of the needs and wants of their workforces ion the organisation, resolve the issues
of other employees, develop the activities which motivates the employees.
Why this department is important?
The Human Resource department is important because it plays an major role in
motivating and managing the workforces of the company. This manages the different affairs of
the business enterprise.
Advertisement of Job for the profile of Marketing Executive.
Human Resource executive required
Human Resource department
Applications are invited for the post of Human resource executive which must have certain
skills and adequate knowledge to manage the affairs of the company and they must possess the
skills and adequate knowledge of handling customers, other staffs.
candidates must have following skills to apply-
MBA specialisation in Human Resource with 65% from recognised university.
Minimum working experience of 2.5 year.
Must have communication skills and good knowledge of access to Micro Soft Office.
Time-scales
Inviting applications from candidates 01-10 March 2021
Short listing of applications 15-20 March 2021
Interview date 25-28 March 2021