I have to write exactly about the 6 points about the BMW car industry. work must be in word. I do not want graphic charts or something like that. And I need also primary research, like interview and chestionars.
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Table of contents Role of information and data within the Hospitality industry Types of data is collected and used by the organisation Information and data is used within the operations of the organisation How the information is being captured and stored with the key references in data Example of data is being used to deliver the insight for business in decision making Market research primary and secondary helps to increase insight References
Hospitality industry information Customer information Revenue management Customer experience Role of information and data within the Hospitality industry
Different types of methods for primary data Survey Interviews Cold calling Types of data is collected and used by the organisation
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Market research primary and secondary helps to increase insight Primary data Secondary data
References Bilgihan, A. and Nejad, M., 2015. Innovation in hospitality and tourism industries.Journal of hospitality and Tourism Technology.6(3). Rivera, M.A. and Pizam, A., 2015. Advances in hospitality research:“from Rodney Dangerfield to Aretha Franklin”.International Journal of Contemporary Hospitality Management.27(3). pp.362-378. Ryan, C., 2015. Trends in hospitality management research: a personal reflection.International