Theories of Decision Making in Aviation Management

Running head: AVIATION MANAGEMENT
AVIATION MANAGEMENT
Name of the Student
Name of the University
Author Note

1AVIATION MANAGEMENT
The decision-making processes are often considered to be one of the most important parts
in the smooth operations of the business organization. The key function of the management
generally refers to the selection and the implementation of the proper decision that needs to be
maintained within the concerned business organization (Beach and Lipshitz 2017). These
decisions are known to be responsible for the proper implementation of the activities that need to
be implemented by the both the organization as well as the managerial bodies of the organization
in discussion. There are two different theories that pertain to the decision-making practices that
are undertaken by the multitude of the organizations operating in the global scenario. The two
different types of theories that are related to the decision-making within the organization are the
normative or the rational theory of decision making and the behavioral theory of decision-
making (Kochenderfer 2015). The following essay deals with the theories that pertain to the
decision making within the multitude of organizations that have been operating in the global
market. The following essay tends to discuss the theories of decision-making activities that have
been undertaken by the several companies that have been operating within the Australian airline
industry.
Qantas Airways is one of the most famous airline organizations that have been operative
within the Australian market. The concern is known to be the flag carrier of the country of
Australia. The airline company is known to be the largest in the Australian territories on the basis
of the size of the fleet of the airlines, the number of the international flights that the airlines has
been undertaking and the number of the various international destinations that the airlines has
been visiting. The airlines have been known to be the third in the world on the basis of the time
span of the activity within the global airline market. The company was founded in the month of
November in the year 1920 (Qantas.com 2018). The company had been conducting international

2AVIATION MANAGEMENT
flights since the year 1935. The company is known to have been based in the suburb of Mascot
in Sydney and has been operating out of the main hub located in the Sydney Airport. The
company is also known for the extending their services to almost 14.9% of the total number of
people who have been taking inbound as well as outbound flights in Australia (Qantas.com
2018). The company is known to have been owning a huge fleet of 127 airplanes that serve at 85
different locations all over the world (Qantas.com 2018). The concerned company is known to
have earned a revenue of 16.1 billion Australian dollars in the year 2017 (Qantas.com 2018). The
total number of the workforce members of the airlines is 26150 members as in the year 2017
(Qantas.com 2018).
The decision making in the organizational context requires the proper implementation of
the various information regarding the matters that are to be undertaken by the organization in
discussion. The decision-making capabilities within the organization lie with the members of the
managerial body within the organization (Renfree et al. 2014). The concerned management of
the organization needs to have a proper knowledge in the matters that pertain to the information
over the overall performance of the company as well as the issues that might be faced by the
company with respect to the operational market as well as the employees within the organization.
These decisions are known to be responsible for the proper implementation of the activities that
need to be implemented by the both the organization as well as the managerial bodies of the
organization in discussion. There are two different theories that pertain to the decision-making
practices that are undertaken by the multitude of the organizations operating in the global
scenario. The theories of the decision-making are generally divided into two different theories.
These are the normative theory of decision making and the behavioral theory of decision-
making.