This document discusses the importance of decision making in organizations and explores the tools and techniques used. It also reflects on individual decision making styles and contrasts them with other styles. Additionally, it examines the emerging tools and technologies for decision making.
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Running head: DECISION MAKING DECISION MAKING Name of the student Name of the university Author note
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1 DECISION MAKING Table of Contents 1. Introduction..................................................................................................................................2 1.1 Selection and evaluation of the usefulness of a range of decision making tools...................2 1.2 Reflection on individual decision making styles and contrast with other styles...................4 2. Literature review on the influence decision-making in a range of business contexts.................5 3.Examinationofdecisionmakingsystemsandtechniquestoengagegroupdecisions andanalysis of the sustainable outcomes........................................................................................6 3.1 Critical examination of the emerging tools and technologies for decision making..............8 4. Conclusion...................................................................................................................................9 References......................................................................................................................................10
2 DECISION MAKING 1. Introduction Decision making plays a major role in continuing withthe effectivenessof the organizations through suitable design of the processes.Ghattas,Soffer and Peleg (2014) noted that the long term goals of an organization is based on the diverse strategies that are designed by the businesses. In this relation, the strategies of an organization is based on the decision making process of the units. Organizations utilize a variety of decision making tools for ensuring the long term sustenance and profitability of the venture. The purpose for undertaking the research is to identify a range of decision making tools and the manner in which it assist an organization in enhancing the competitive processes. On the other hand, the research also aimed at reflecting on the individual decision making style with the aim of continuing withthe effectivenessof the processes. The research will also aim at evaluating the diverse factors that influence the decision making styles in organizations through corporate examples. It will assist in analyzingthe most obvious decision making models that are utilized by the organizations in order to adhere to the parity. Lastly, the research will evaluate the emerging decision making tools and the manner in which it will influence the decision making capabilities of the organizations while operating in diverse global economies. 1.1 Selection and evaluation of the usefulness of a range of decision making tools Decision making aspects of the organizations are dependent on the evaluation of the organizational situation through the application of relevant tools and models. The tools and models assist an organization in initiatingan insight on the position of the units while operating in diverse global economies. In this relation, the section will aim at discussing the diverse tools
3 DECISION MAKING that influence decision making systems in an organization and the manner in which it helped the ventures in gaining a competitive benefitsin the economies. ï‚·Cost- Benefit analysis: A cost benefit analysis assist an organization in summing up the benefits of a situation or an action through subtracting the costs that might be incurred by the same through the change in the processes (Riaz& Khalili,2014). The cost benefit analysisassist an organization in analyzingthe critical areas where change might be consideredwith the aim of continuing withthe effectivenessof the operations while gaining a competitive benefitsin the global economies. The development of the cost benefit analysis supports an organization in keeping up with the effectivenessof the operations in adherence to the demand of the customers (Halpern & Stern, 2018). On the other hand, the analysis assists an organization in analyzingand prioritizing the actions in adherence to the objectives of gaining a competitive benefitsin the economies. The delineation of the costs that might be incurred by the organizations provides the same with an insight of the residue that will be left after the implementation of the decision in the organizational framework. Therefore, the cost benefit analysis assists an organization in initiatingthe operations through an understanding of the costs that might be incurred by the same. ï‚·SWOT Analysis: The SWOT analysis framework assist an organization in analyzing the diverse strengths and weaknesses of the units in the internal processes. It provides the companies with an insight on the capabilities of the units in implementing a decision on the framework or designing a substitute process (George& Lin,2017). On the other hand, the opportunities and threats assist an organization in initiatingan insight of the opportunitiesand threatsthatmightbe encounteredbya ventureintheexternal
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4 DECISION MAKING economies.Theoverallevaluationofthecapabilitiesandcompetenciesofan organization assist the same in continuing withthe equilibrium of the operations that might be considered by the same in order to keep up with its sustenance in the global economies(Hoefer&GreenJr,2016).Therefore,SWOTevaluationassistsan organization in initiatingthe resources while adhering to the sustenance related requirements of the units in the diverse market situations. 1.2 Reflection on individual decision making styles and contrast with other styles The decision making of an individual is being classified under four major divisions like Autocratic, Consultative, Team and Delegating. Each of the style is unique and holds diverse implications on the organizational operations. The diverse aspects of the decision making styles are dependent on the approach of leadership that is followed by the entrepreneur. Ibelieve in Autocratic decision making which emphasizes on the decisions that are consideredby the entrepreneurs on their own. The autocratic decision making has helped me in initiatingthe operations without the interference of the subordinates. I believe that the interference of the subordinates affect the decision making process through induction of confusion. However, the autocratic style of decision making is vastly diverse from that of the consultative or team engagement as it does not encourage the subordinates or the team members to participate in the decision making process. However, the decision making process has certain issues in the concept as it emphasizes on the independence of the decision maker to take decisions without including the subordinates. Therefore, the decisions that are considered by an Autocratic decision maker might enhance the amount of risks in the venture through unclear ideas or lack of suitable understanding of the business position in the market.
5 DECISION MAKING 2. Literature review on the influence decision-making in a range of business contexts .The vision of the leader and the assumptions that are consideredby the same assists an organization in gaining competitive benefitsin the global economies. Schwartz(2016) stated that the diverse range of models that are utilized by the leaders assist the same in initiatingthe process design while adhering to the market condition for sustenance. The delineation of the diverse internal and external capabilities of the organizations assists the same in continuing with the effectivenessof the operations while initiatingthe processes. On the other hand, Scott (2015) opined that the evaluation of the capabilities and competencies of the organizations assist the management in enhancing the decision making process for covering the long term goals of sustainability.For an example,Coles, the Australian retail organization, has taken steps to evaluate the market position of the units in the market and thereby supported the decision making process through the involvement of the stakeholders (Li,Ashkanasy& Ahlstrom, (2014). The active involvement of the stakeholders in the business decision making process assisted the concerned organization in initiatingits resources and innovativeness for gaining a competitive benefits. The leadership approach refines the decision making process that is being considered by the same in adherence to the objectives of sustainable growth of the business ventures. In this relation, Miska, Hilbe and Mayer (2014) opined that the decision making skills of an individual is based on the outlook and the inclusiveness of the units while operating in an organizational context. Hoefer and Green Jr(2016) noted that the open communication based policies of an organization assist the venture in continuing withthe effectivenessof the decision making
6 DECISION MAKING process for maximizing the rate of innovativeness of the units. The collaborative functioning of the management with the stakeholders assists an organization in strengthening the decision making framework that is being adhered by the same for enhanced productivity. For an example, Apple Inc.collaborates with the employees with the aim of enhancing the decision making process. Riaz and Khalili(2014) opined that the active involvement of the stakeholders in the decision making process of an organization assist the same in initiatingthe operations for enhancing the rate of innovations. The concerned organization has taken steps to encourage the active participation of the stakeholders in the decision making process of the venture for supporting the innovativeness of the units. The diverse positive changes that are consideredby the organization are dependent on the information that is passed on to the hierarchy of management and the manner in which the decisions are considered on a collaborative basis. 3. Examination of decision making systems and techniques to engage group decisions andanalysis of the sustainable outcomes K. Roehrich, Grosvold and U. Hoejmose (2014) noted that the evolution of the decision making systems in organizations are dependent on the active involvement of the stakeholders in the same. In this relation, the continuous interaction with the team members assists the supervisor in enhancing the decision making capabilities of the units through evaluation of the diversecapabilitiesandcompetencies.Theevaluationofthediversecapabilitiesand competencies of the businesses assist an organization in initiatingan insight on the diverse steps that might be considered by the same. Communication and trust among the team members assist the supervisor in initiatingthedecision making capabilities of the units. Larson and Chang(2016) stated that the involvement of the stakeholders in the decision making process
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7 DECISION MAKING assist an organization in initiatingthe skills to encourage disruptive innovation in the processes. On the other hand, the free flow of information among the team members assists a team supervisor in analyzingthe major competencies that might be encountered by the same while gaining a competitive benefits. Figure: Decision making model (Source: Halpern & Stern, 2018) The supervisor undertakes steps toevaluatethe situation that is being faced by the team for a thorough understanding of the strategies that might be implemented by the same for betterment. The evaluation of the contingencies and the competencies assist the leader in analyzing possiblealternative solutionsfor avoiding the contingency. The alternative solution s of the organization is consideredthroughconsultationwith the chief stakeholders. Janssen, van der Voort andWahyudi(2017) stated that consultation with the stakeholders assist an
8 DECISION MAKING organization in encouraging the involvement of the units in the processes. The consultation process involves brainstorming of ideas and opinions for enhancing the decision making process of the venture.The alternative solutions are tested by the supervisor through the utilization of diverse decision making tools like parity analysis and cost benefit, which assist the same in prioritizing the operations and thereby selecting asingle optionas the most effective decision (George& Lin,2017). The final decision of the council or the board isimplementedon the team through the active involvement of the stakeholders. Thesystematicfunctioningofthedecisionmakingprocessassiststheleadersin continuing withthe effectivenessof the operations which assist an organization in improving the position. On the other hand, the consultation with the team members assist an organizational leader in initiatingthe processes more effectively based on the evaluation of the sustenance related needs. Moreover, the involvement of the stakeholders in the decision making process of the organization, through consultation, assists the same in enhancing the rate of change readiness among the stakeholders. Therefore, the diverse changes that are considered by the organizations are dependent on the smooth functioning of the decision making systems through the active involvement of the stakeholders in the process. 3.1 Critical examination of the emerging tools and technologies for decision making The decision making process that is being utilized by the organizations are mainly dependent on the evaluation of the market position of the units. Ghattas,Soffer andPeleg (2014) stated that the market related information assist an organization in continuing withthe effectivenessof the decision making process through the understanding of thecompetencies and capabilities of the units in diverse business environments. Therefore, Big Data might be taken as an emerging tool for supporting the decision making processes of the organizations. The
9 DECISION MAKING application of Big Data analytics in the decision making model of the organization assist the same in retrieving important data on the position of the business (Wang,Kung & Byrd, 2018). The thorough identification of the position of the venture in the economies assist the same in analyzingthe possible strategies that might be implemented by the same for enhancing the sustainability of the venture (Shaik & Abdul-Kader, 2014). Therefore, Big Data might be taken asanimportantsourcewhichhasassistedtheorganizationsincontinuingwiththe effectivenessof the decision making process while adhering to the changing market trends. 4. Conclusion Therefore, from the above discussion it might be noted that the development of the decision making process through the involvement of the stakeholders assist an organization in enhancing the process de sign. On the other hand, the research also aimed at analyzing the major factors that influence the decision making capabilities of the organizations. The research idealized diverse decision making tools which assist organizations in continuing withthe effectivenessof the operations in adherenceto the needs of gaining a competitive benefitsin the economies.
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10 DECISION MAKING References George,G.,&Lin,Y.(2017).Analytics,innovation,andorganizational adaptation.Innovation,19(1), 16-22. Ghattas, J., Soffer, P., & Peleg, M. (2014). Improving business process decision making based on past experience.Decision Support Systems,59, 93-107. Halpern, J. J., & Stern, R. C. (Eds.). (2018).Debating rationality: Nonrational aspects of organizational decision making. Cornell University Press. Hoefer, R. L., & Green Jr, S. E. (2016). A rhetorical model of institutional decision making: The role of rhetoric in the formation and change of legitimacy judgments.Academy of Management Review,41(1), 130-150. Janssen, M., van der Voort, H., & Wahyudi, A. (2017). Factors influencing big data decision- making quality.Journal of Business Research,70, 338-345. K. Roehrich, J., Grosvold, J., & U. Hoejmose, S. (2014). Reputational risks and sustainable supply chain management: Decision making under bounded rationality.International Journal of Operations & Production Management,34(5), 695-719. Larson, D., & Chang, V. (2016). A review and future direction of agile, business intelligence, analytics and data science.International Journal of Information Management,36(5), 700-710.
11 DECISION MAKING Li, Y., Ashkanasy, N. M., & Ahlstrom, D. (2014). The rationality of emotions: A hybrid process model of decision-making under uncertainty.Asia Pacific Journal of Management,31(1), 293-308. Miska, C., Hilbe, C., & Mayer, S. (2014). Reconciling diverse views on responsible leadership: A rationality-based approach.Journal of Business Ethics,125(2), 349-360. Riaz, M. N., & Khalili, M. T. (2014). Transformational, transactional leadership and rational decision making in services providing organizations: Moderating role of knowlbenefits managementprocesses.PakistanJournalofCommerceandSocialSciences (PJCSS),8(2), 355-364. Schwartz, M. S. (2016). Ethical decision-making theory: An integrated approach.Journal of Business Ethics,139(4), 755-776. Scott,W.R.(2015).Organizationsandorganizing:Rational,naturalandopensystems perspectives. Routlbenefits. Shaik, M. N., & Abdul-Kader, W. (2014). Comprehensive performance measurement and causal- effect decision making model for reverse logistics enterprise.Computers & Industrial Engineering,68, 87-103. Wang, Y., Kung, L., & Byrd, T. A. (2018). Big data analytics: Understanding its capabilities and potential benefits for healthcare organizations.Technological Forecasting and Social Change,126, 3-13.