Decision Support System Concept 2022

Running head: DECISION SUPPORT SYSTEM
Decision Support System
Name of the Student
Name of the University
Author Note

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Section 1
Introduction
In modern era of business, the use of decision support system has become very
crucial. The concept of the decision support system (DSS) refers to a computerized or
digitalized program that is mainly used to support the judgments, determinations, and
developments of accomplishment in a business or in an organization. A DSS is mainly used
to analyse a huge amount of data present in the business or in an organization for the analysis
of the condition of that company in order to help them in the business process. Mainly the
DSS is used help the business personnel in the decision making process by easing the
analysis process of the data created due to the business process of the organization. A DSS
can easily analyse a big data of a particular company and can generate a comprehensive
report from that huge data base (Provost and Fawcett 2013). Therefore it is quite evident that
this method has eased the duty of the man power and thereby enhancing the accuracy of the
data analysis as well. A DSS system analyse a massive data and simultaneously compile
various other information related to the data generated in the business process. By using those
huge amount of data, the DSS helps in the decision making process of an organization or the
company. The DSS system can be divided into mainly three types. The first one is fully
computerized system, the second one is operated by the human workforces and the third one
is combination of the both system. In most of the cases, it is reported that in most of the
organization the DSS is dependent on the computerized system that is the analysis and
decision making are completely regulated by the DSS. On the other hand, in a very few
cases, the system allows human users to make informed decisions in a more quick manner. In
the business process, this system can be used to in the operation management section and in
other planning departments in order to compile information and to generate decisions for that
particular scenario. Furthermore, the enhancement of the internet use throughout the world

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also promote the business companies to use the digitalized version of various system required
in the business process (Trigo, Belfo and Estébanez 2016). One of the most crucial system,
in the business process is the accounting system. The use of technology in the business
process had greatly changed the accounting system of the business process. The concept of
the E-accounting system is the online application that is used in the accounting section of a
particular company or organization. Therefore, it can be said that, it is the electronic version
of the lawful accounting process. This process mainly associated with the regular performing
of the accounting functions, accounting training and related education to the staffs by using
the computer based accounting tools or software. Moreover, it is reported that the use of this
system in the business process also affect the decision making system of the company and
thereby provides competitive advantages to the organization as well (Sun, Zou, and Strang
2016).
In this report, the use of various DSS available through the electronic accounting
system or E-an accounting system and its advantages are discussed in a brief manner.
Section 2
Background of the Study
From various studies, it is reported that the use of the DSS in the business accounting
process has enhanced greatly in recent time due to the immense improvement of the
technological use in various sector of this world. According to the study of Arnott and
Pervan (2016), it is reported that, the use of DSS system in the electronic accounting system
has greatly influenced the overall decision making process in the business sector. Moreover,
it is quite evident that, the use of such system in the e- accounting system of the business
support the business companies in gaining competitive advantages in the market. Hence,
almost all the companies present in the business sector are now using this DSS system in the

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E-accounting system in order to gain a competitive advantages. This process thereby helps
them to generate more revenue from the market. Not only this, but the using of this system
in the business accounting processes also reduces the importance of human man powers as
the business process is mostly dependent on the DSS system in the accounting system
(Trigo, Belfo and Estébanez 2016). According to the study of Sauter (2014), it is reported
that, there are mainly five types of decision making system and they are Communication
driven DSS, data driven DSS, document driven DSS, knowledge driven DSS and model
driven DSS. All of the DSS can be used to help the accounting sectors of business process by
analysing the huge databases and thereby help business organizations in gaining all kind of
business advantages. Apart from that, the use of this system also make the business
organization intelligence competent. In the business process mainly, the big data are used to
take various decisions in the business process. According to the study of Arnott and Pervan
(2016), it is reported that, the use of this system is also quite relevant in the context of higher
education system as this DSS also help the scholars to take appropriate decisions regarding
their educations.
Hence, in this modern time, it is very crucial to identify the importance of the DSS
in the accounting process of the business in order to make the process easier than that of the
traditional manual system of the business.
Aims of the Research
The main aim of this research is to find the use of various DSS in the business E-
accounting system of the business organization. Moreover, the effectiveness of the various
DSS system will be also be analyses in the context of the business process in the market.
Research Question
a) What are the different type of DSS in the E-accounting system in business?

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b) Is the use of DSS in the business process (E-accounting) helpful?
Section 3
Review of Literature
DSS present in the business process
The DSS present in the business processes essentially solve the given problems
present in the data generated through the use of technologies in the business process. Among
all the aforesaid DSS, present in the business process, generally, the Model driven DSS is
used in the financial system of the business. This DSS model is associated with the
accounting and financial models of the business. The model driven DSS mainly emphasizes
on the manipulation and accessibility of the financial data in order to get the maximum
functionality of the financial system of the business. In the business accounting system, some
of the OLAP system allows the complex analysis of the big data of the business process.
Such systems are mainly referred to as complex DSS and it is mainly associated with the data
retrieval, data summarization in order to gain the business intelligence (IşıK, Jones and
Sidorova 2013). Not only this, the use of DSS in the business also help the decision makers
of the company to analyse the situation in a proper manner and as a result they are able to
take required steps regarding the specific situation faced by the company or by the
organization. Along with the, model driven DSS, another DSS is also helped the business
process through the accounting sections of the business. In this scenario, the knowledge
driven DSS can be recommended. By using this method, the managers can take decision or
can suggest the required steps. During the financial accounting system, the use of this model
can help the overall organization regarding the generation of overall revenue of the company.
This system has mainly expertise in the problem solving sectors of the DSS and it is
dependent on the person-computer system (Augusto et al. 2013). According to the study of

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Soudani (2013), it is reported that the use of the knowledge driven DSS in the financial
accounting system can help the decision making system of the business as it is mainly
associated with the problem solving skills of the businesses.
On the other hand the study of Sharma, Mithas and Kankanhalli (2014), it is reported that,
the use of DSS in the business E-accounting process is associated with the creation of the
business intelligence in the business. The business intelligence (BI) is a new terminology in
the sector of information technology and thereby the term has become very relevant in this
current context of business processes. The concept of BI is associated with the gathering,
managing, analysing and sharing of the financial information in the business processes
(Elbashir et al. 2013). According to the study of Appelbaum et al. (2017), it is reported that,
the E-accounting system is widely used in the business accounting process of mod3rn
business. Many companies of modern days, are mostly rely on the computers and
technologies for creating and managing the accounting system of their businesses. It is
currently reported by many studies that, it is reported that, the business organization are
focusing on the implementation of this DSS in the accounting system of the business so that
they can interpret the business data in an effective manner. On the other hand, according to
the study of Taipaleenmäki and Ikäheimo (2013), it is reported that the use of information
technology in the business process has immense impact on the performance and productivity
of the company or business organization. Hence, it can be said that, the use of such systems
in the business data analysis, will help the organization to take decision regarding their
business. In this study it is noted that, an accounting package in the business accounting
system, plays a very crucial role in the overall performance of the organization as well.
According to the study of Rainer et al. (2013), it is reported that, the use of e-Accounting
system in the businesses will help in the reduction of errors in the business process as the
accounting software helps in the reduction of the human errors and thereby enhances the