This article discusses the importance and application of delegation in clinical practice. It explores a real-life clinical experience that required delegation and the lessons learned from it. The article also highlights the implications for professional practice and management.
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Delegation in clinical practice1 DELEGATION IN CLINICAL PRACTICE Student’s Name Institutional Affiliation
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Delegation in clinical practice2 Introduction Management in health care is of importance and ensures that the aims and goals of a particular health care facilities are achieved. There are various forms of management concepts that are of importance within a clinical setting. They include delegation, supervision, conflict and change management. All these are important to ensure that activities run smoothly within the healthcare facility as well as care provision is carried out efficiently. Delegation is an important management concept that involves the transfer of a responsibility for the carrying out of a particular activity from one person to another (Smith & Zeller, 2018). It involves giving instructions to another person to perform a certain task. The aim of this discussion is to critically analyze the application of delegation concept within a clinical setting. It will discuss a situation experienced in clinical practice that required delegation and the lessons learned from the experience. Clinical Experience In clinical practice there is a hierarchy of leadership that helps in the smooth running of activities. Nursing and healthcare provision should revolve around the patient and the application of a patient-centered care results in good health outcomes (Siegel et al, 2017). In a hospital setting, care providers including doctors and nurses are considered as leaders within the institution hence may need to delegate certain duties for the care of patient. There is a considerable number of employees that interact within the healthcare setting with an objective to improve care provision and enhance the healing process and safety of patients. In my clinical practice as a registered nurse, I have encountered and observed situations that required application of management concepts to ensure that the care provision process is comprehensive and complete.
Delegation in clinical practice3 In one of this situations in clinical practice I observed the chief nurse in my work place delegate duties to one of my nurse colleagues. In this situation, the patient had been admitted due to a severe form of ulcerative colitis that had developed to pancolitis. The condition was so severe that the patient had to undergo a colectomy. The patient was being prepared for surgery that was due in 10 hours. The chief nurse in this situation delegated one of the nurses the responsibility of ensuring that the patient does not take any food prior to the surgery in order to ensure successful outcomes of the surgical process. The nurse was to ensure that the hospital caterers or visitors do not feed the patient until the surgery is conducted. The patient was also to be given strict instructions on avoiding solid food prior to the surgery by the nurse who was delegated that responsibility. Application of delegation in clinical practice. Delegation requires keen observation and monitoring to ensure that the delegated duty is performed (Barrow & McMillan, 2018). In relation to the delegation concept, I would have handled this situation by first ensuring that I have involved the right person to perform the task. I would keenly scrutinize the capability of the individual am delegating the responsibility to and ensure that they are the best people to perform the task. This can be well described as assessment. It entails looking at the situation at hand and analyzing it so as to choose the right person suitable for the task (Saqer & AbuAlRub, 2018). I would ensure that the person I delegate this responsibility to has knowledge of the patient’s condition and is well involved in the care provision of the patient. The nurse that is to be delegated this duty must also have a good rapport with the patient at hand. They should be aware of the time the patient feeds and ensure that they do not take anything. In addition to this, the person I delegate this duty to must know the people involved in feeding the patient and ensure that they deliver this information to them.
Delegation in clinical practice4 The next cycle of delegation that is important to apply after assessment in such a clinical situation would be planning. In this phase, I would analyze the situation and know what goals need to be met in the process of the delegation. This involves planning on what needs of the patient should be met (Schoorman, Mayer & Davis, 2016). In this situation, the patient is used to feeding in the morning in the wards at a particular time. The goals that need to be met in this situation would be having a successful surgery that would be complicated by prior meals and feeding. I would therefore ensure that the person being delegated the role is well informed of the outcomes needed and ensure that I inform them on possible feeding times to ensure the patient does not feed. This would ensure that they prioritize on what outcomes are needed and aim to achieving this. After planning, I would then apply intervene to ensure that the information is clearly communicated to the delegate and that they understand everything that pertains the task. It is of importance measure the readiness of the person being delegated any task so as to avoid conflict of interests (Cherry & Jacob, 2016). I would carefully analyze whether the delegate is interested in performing the task and if not find someone else to ensure that the job is done accordingly. There are quite a number of management theories that have been developed over time so as to assist in the well-functioning of any organization. One of the management theories that is closely associated with delegation is the classical management theory. In this theory, there is an adequate division of labor and roles within the organization. Every individual is aware of their duties and roles and is encouraged to stick to them in order to improve labor outcomes. During delegation, the manager should delegate duties to those individuals that are well suited to perform the task and this task should be in their line of work according to the classical theory. Implications for professional practice and management
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Delegation in clinical practice5 There are several lessons learnt from this experience of delegation concept. The first one is the fact that in order to ensure best outcomes after delegating a duty, there is need for evaluation and follow up to ensure that the work is done. This involves engaging the delegate so as to receive feedback on the task delegated. Follow up ensures that the task delegated is performed within the correct time frame and with high standards as the right person is chosen for the task (Hendrix et al, 2018). It ensures that errors in clinical practice are avoided as those involved in a particular care giving process are held accountable for failure to perform a certain task. In the process of delegation, there is need for nurses to observe the Singapore nursing board ethics and code of conduct. Ethical issues in nursing are important in ensuring that care provision is performed with the highest degree of professionalism and human dignity is preserved (Schaffer et al, 2016). Delegation is therefore important in management process within clinical practice and should ensure that patient information is handled with the utmost respect. Disclosing information of a particular patient during delegation process without consent from the patient is wrong and is liable to penalty by law. The delegation process involves an interaction between two or more people. During the process information concerning the patient may be useful to ensure that the task is performed efficiently and effectively. There is therefore need to seek consent from the patient in order to pass such information so as not to breach the confidentiality of patient information. For delegation to be complete, there is need to ensure that the patient has a deep understanding of what they are supposed to do (Kim & Gu, 2015). In this clinical situation for example, information regarding the patient’s surgery should be well elaborated to the patient with simple language and in a clear manner to ensure that the patient complies with not feeding prior to the surgery. Conclusion
Delegation in clinical practice6 In conclusion, there is need for application of various management concepts in clinical practice. This ensures that care provision achieves the best possible outcomes for the patient. Delegation is a stepwise process that requires the input of both the manager and the delegate that is to perform a certain duty (De Vliegher et al, 2016). It involves a series of events that should be followed keenly in order to produce good results. Delegation involves assessment, planning, intervening and evaluation, all of which must be incorporated to ensure a complete process.
Delegation in clinical practice7 REFERENCES Barrow, J. M., & McMillan, J. (2018). Nursing, Five Rights of Delegation. InStatPearls [Internet]. StatPearls Publishing. Cherry, B., & Jacob, S. R. (2016).Contemporary nursing: Issues, trends, & management. Elsevier Health Sciences. De Vliegher, K., Declercq, A., Aertgeerts, B., & Moons, P. (2016). Health care assistants in home nursing: The Holy Grail or the emperor’s new clothes? A qualitative study.Home health care management & practice,28(1), 51-56. Hendrix, S., Robbins, H., Hall, P. E. D., & Panepinto, R. A. (2018). Games, Frames, and Decision-Making: A Multimodal Approach to Teaching Delegation to Prelicensure Nursing Students. Kim, E. J., & Gu, M. O. (2015). Recognition for nursing competency importance, nursing competency level, and their influencing factors of nurses in the long-term care hospitals. Journal of the Korea Academia-Industrial Cooperation Society,16(3), 1989-2001. Saqer, T. J., & AbuAlRub, R. F. (2018). Missed nursing care and its relationship with confidence in delegation among hospital nurses.Journal of clinical nursing,27(13-14), 2887-2895. Schaffer, M. A., Anderson, L. J., & Rising, S. (2016). Public health interventions for school nursing practice.The Journal of School Nursing,32(3), 195-208. Schoorman, F. D., Mayer, R. C., & Davis, J. H. (2016). Perspective: Empowerment in veterinary clinics: the role of trust in delegation.Journal of Trust Research,6(1), 91-95. Siegel, E. O., Bakerjian, D., Bettega, K., & Sikma, S. K. (2017). REGISTERED NURSE DELEGATION IN NURSING HOMES: THE ROLE OF DIRECTORS OF NURSING. Innovation in Aging,1(Suppl 1), 1070.
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Delegation in clinical practice8 Smith, T. L., & Zeller, J. J. (2018). Teaching Nursing Delegation Through Simulation as Preparation for Capstone Internship in Undergraduate Nursing Programs.