Operations and Project Management for Deloitte: Principles, Models, and Improvement Plan

Operations and
Project Management

Table of Contents
INTRODUCTION ..........................................................................................................................1
MAIN BODY...................................................................................................................................1
P1 Implementation of the operations management principles in relation to Tesco...............1
M1 Implementation of operation management in relation to six sigma methodology and lean
management............................................................................................................................3
D1 Apply appropriate theories or models to justify the strategies of the continuous
improvement plan for achieving the improved efficiency. .................................................3
P2 Prepare a continuous improvement plan which is based on the review and criticise the
operation management principles within the organisational context ....................................3
M2 Evaluate the effectiveness of the continuous improvement plan with support of theories,
models and concepts ..............................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES ...............................................................................................................................6

INTRODUCTION
Operation management help the organisation to adopt the best practices to perform the
operations in order to achieve the profitable outcome by effective utilisation of the resources of
the company. This help the a business concern in gaining the competitive advantage and enhance
the quality of the products. In this report, the organisation has been focus upon is Deloitte which
is a global professional services provider with headquartered in London, UK(Al-Odeh2020)It
provides global services of audit and assurance, consulting, financial advisory, risk advisory and
tax related services. The report will cover the implementation of principles of the operations
management and and also discuss the six sigma methodology and lean management. Further, it
will explain the continuous improvement plan and also discuss effectiveness by using the
appropriate models and theories. Moreover, it will demonstrate the project life cycle and
rationale for the project methodologies, tools and leadership. Apart from this, it will shows the
effectiveness of the project life cycle by using proper models.
MAIN BODY
P1 Implementation of the operations management principles in relation to Tesco
Operations management helps the organisation to manage the operations in achieving the
goals of the business. Therefore, a business concern follow the principles in order to avoid the
common problem that may occur in production process. In relation to Deloitte, the principles are
described as under:
 Reality: As regard with Deloitte, it is important for the operations manager to focus on
the problem and oppose the small techniques. This is because there is no such tools which
can provide the universal solution of the problems that can be encountered by the
business.
 Humility: With reference to Deloitte, it is required by the manager to understand the
limitation which they have because the process of trial and error are very costly.
Therefore, a manager is required to know their shortcoming which can help in saving
time and money and run the production process easily(Alfonso2022)
 Organisation: In relation to Deloitte, all the activities of the production facilities are
interconnected therefore, a manager is required to make an effective collaboration in
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order to perform operations effectively that provides profitable outcome to the
organisation.
 Accountability: In context to Deloitte, every person is responsible who manages
operations. A manager of the company is make the subordinates liable by assigning them
task and make them responsible so that they can become accountable for their job. The
performance also measured by the manager to check whether the goals have been
achieved.
 Change: In Deloitte, change is also embrace by the organisation which enable to bring
new solution to the problems and make continuous improvement by analysing to
operational issues. The company can adapt with the changes by adopting the various
improvement models such as six sigma, lean etc(Bai2022) .
 Quality control: A manager of Deloitte is required to keep the quality control at the
place so that the experience of the customers can be enhanced. The quality management
is needed to guarantee the quality of the end products to satisfy the customers carefully
monitor the whole process.
 Success: In relation to Deloitte, an organisation can get success when the wants of the
customers are satisfied and receive the same products which they desire. When the goals
of the organisation are achieved in an appropriate manner so it represent the success of
the business.
 Know competition: With reference to Deloitte, an organisation understand the practices
of the competitors, their customers and products so that it can gain the competitive
advantage by adopting the different options. The company gain understanding of the
market which help in making improvement in the products and overcome the
competition.
 Causality: In context to Deloitte, a manager is responsible to examine the root cause of
the problem so that the business can be run smoothly by getting an effective solution to
the problems. The metrics can be set in order to identify the problems and are eliminated.
 Consumer collaboration: The manger of the Deloitte collects the right insight from the
customers by profoundly understand them and make improvement in their product and
services accordingly(Caramia2020).
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