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Design Management Assignment

   

Added on  2021-04-24

9 Pages2763 Words44 Views
Running head: DESIGN MANAGEMENTEvaluation of Quality Manuals application within a Small and Medium-sized EnterprisesName of the Student:Name of the University:
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1DESIGN MANAGEMENTAbstractThe purpose of this paper is to analyse the role of the quality management system and quality manuals. The quality management system is such a formalised system that can able to document the processes and procedures to achieve quality policies along with objectives.The system is a collection of the business processes which are focused on meeting with customer's requirements and enhancing of their satisfaction. It is being aligned with the purpose of the organisation as well as strategic directions. This essay evaluates quality manuals application into small and medium-sized enterprises. It is discussed about International standard organisation, six sigma, just-in-time and total quality management, benchmarking, design methods, poka-yoke and world class manufacturing. The design methods such as quality function deployment (QFD) is being explained and affected the quality of products for the manufacturing processes. This essay is provided of ISO 9000 quality manuals which are first level documentation of the quality management system. Themanual can include quality policy besides the goals of the company along with detailed details of a quality control system that can enhance to provide better quality services and products.Keywords: Quality management system, quality manuals, small and medium-sized enterprises, International standard organisation, six sigma, just-in-time and total quality management, benchmarking, design methods, poka yoke and world class manufacturing.
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2DESIGN MANAGEMENTIntroductionSmall and medium enterprise (SME) are designing their product from better quality practiceswhich would meet with required standards, and it adheres to approve quality management system (QMS). The firm is mitigating the issues related to time, cost as well as people as those are considered as significant factors which can cause problems to SME. Within SME, QMS is a set of rules which are defined by collecting of organisational policies as well as documented procedures (Larina 2015). When QMS is implemented into SME, it is required to be specific towards products and services, such that it is necessary to tailor to the project needs. In order to make sure that good quality system is provided, SME follows some guidelines in the form ISO 9001 that is intended to help how to design QMS. QMS starts with the processes beginning with the first managing of planning stages of the company while there are goals of the company that includes products and services being offered by the company (Zhengcui, Lei and Huiran 2015). The system deals with processes required, from sales of product and service to creation till final delivery of the product to thecustomers. The methods which are part of QMS are designed for monitoring of system processes besides lead towards improvement.ISO standardsISO9000 is a set of international rules on the management as well as assurance of quality developed for the companies to document the quality system elements to be implemented for maintaining of the quality system. It is a standard that is applied throughout the documented quality manuals which contain quality policies and organisational structures, quality plans and records (Komadinic and Majstorovic 2017). The quality manual is a subject for internal as well as the external body in order to make sure that it adheres to a proper standard. ISO9000 is provided of instructions for the third party audits as well as supplier’s firm certifications. There are some parts of the quality manual such as quality scope which isconsidered a vital part of the quality manual. It is defined how far QMS is extended into the operations of the company, complete exclusion from ISO 9001 requirements. The scope of SME is to establish a quality management system which is covered by the organisation. The second part is a quality system audit (Simon, Karapetrovic and Casadesus 2017). Quality audit processes for systematic examination of the quality system which is carried out by
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