Design of Autonomous Project in Patient Service by Pharmacy2U

Running head: DESIGN OF AUTONOMOUS PROJECT IN PATIENT SERVICE BY
PHARMACY2U
Design of Autonomous Project in Patient Service by Pharmacy2U
Name of the Student
Name of the University
Author note

DESIGN OF AUTONOMOUS PROJECT IN PATIENT SERVICE BY PHARMACY2U1
Table of Contents
1. Introduction..................................................................................................................................2
2. Academic Literature Review.......................................................................................................3
3. Project planning, Metrics and Tools............................................................................................5
3.1 The Project Plan.....................................................................................................................5
3.2 The Project Life Cycle...........................................................................................................6
3.2 The Work Breakdown Structure............................................................................................9
4. Project Leadership.....................................................................................................................10
5. Project Risks and Failure...........................................................................................................11
6. Critical Success Factors.............................................................................................................13
7. Conclusion.................................................................................................................................14
References......................................................................................................................................15

DESIGN OF AUTONOMOUS PROJECT IN PATIENT SERVICE BY PHARMACY2U2
1. Introduction
Pharmacy2U is one of the largest online pharmacy situated in the United Kingdom. The
organisation is primarily involved with the electronic transfer of prescriptions for the clients
situated in UK. The company was primarily founded by Daniel Lee in the year 1999. However,
the company was made available to the public by the year 2000 (Pharmacy2u.co.uk 2019). With
the launch of electronic prescription transfer facility, the pilot tests were conducted over a small
group of patients.
The chosen project is based on introducing autonomous systems within the organisational
system based on investing within AI technologies to dispense machines that would perform with
speed and accuracy. With the implementation of this project, the system would be able to process
the requests of customers by picking more orders at a single time and within a short span of time
(Pál et al. 2015). It has been further been estimated that the implication of the autonomous
system would lead to improvements in the processes by which the orders would be processed.
The project for the implementation of the AI technologies and an autonomous system
would further be helpful for the patients. They would be helped with the process of placing a
request for their medicines and getting them delivered within a certain time frame (Ho et al.
2015). This project would further improve the brick and mortar process of placing requests for
medicines and getting them delivered within a certain requested time. The technology would also
have an inbuilt algorithmic system that would be capable of understanding the health problems
of patients and thus provide various kind of medical solutions (Wiley et al. 2014). Such form of
improvements and innovations made into the sector would majorly help in bringing better

DESIGN OF AUTONOMOUS PROJECT IN PATIENT SERVICE BY PHARMACY2U3
outcomes in the ways by which the patient service would be improved and be helpful for the
growth of the healthcare industry.
2. Academic Literature Review
In order to design an autonomous system, a well-defined project management, strategic
management and operations management perspective should be supported. These different forms
of management would be helpful for the successful delivery of the project.
The project management approach that might be taken for the delivery of the project
should be considered in a proper manner. The management of an autonomous project for the
healthcare sector would be considered as a critical aspect. Within the developmental aspects of a
project, there are many stakeholders involved within the system. During the development aspects
of the project, Pharmacy2U would practice effective form of project management strategies that
would help in lowering of costs and help in improving of outcomes (Desko and Nazario 2014).
During the development of the project, the team working over the project would propose a start
date and estimate each of the critical assumptions that might impact the project. Based on the
various kind of assumptions and necessary stages, the team would be able to set an end date for
the project. During this step, a budget should also be set for the project based on allocating
tangible resources.
The formation of strategies within the developmental aspect of the project forms a major
concern for the entire team. During the defining of strategies for the development of an
autonomous system for online delivery of pharmaceutical orders, the managers within the system
should carefully define the planning approaches. There should be a proper kind of examination
over the nature established by the management team. Some form of exploration should also be