Design Thinking in Management

This proposal discusses the implementation of a free laundry service for the homeless in Queensland using design thinking in management. It includes project description, strategic alignment, stakeholders, project approach, resources and funding, ethics and risk management, and references.

Running head: DESIGN THINKING IN MANAGEMENT
Design Thinking in Management
Name of Student-
Name of University-
Author’s Note-

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PR2: Proposal Report
Project Name: Project proposal developing a free laundry service for the homelessness
Proposal Author Name and Student number:
Campus and Tutor:
1. Project Description
1.1 Opportunity/Problem
For many Australians, they face threat including natural disasters that includes cyclones,
storms and bushfires. These threats leads to destruction of homes and the properties that leaves
the families homeless. There is a need for the free laundry service for the people who are
homeless. The clothes of the homelessness is to be washed by this laundry service.
The stakeholders of the project are the associated members of the group who will provide
the laundry service, the sponsors who provide fund for the organization, the homeless people and
the government who gets profit from the project.
The project is targeted to the marginalized as well as the homeless people of Queensland.
There is a homeless crisis for the people of Queensland and those people needs laundry service
to clean their clothes. Free laundry service is to be provided to them so that they can wear clean
cloths.
1.2 Proposed Project
The project that is described in this proposal states of implementing a free laundry service
to the people of Queensland who are homeless and are need of help. They will get a free laundry
service that might help the homelessness to get cleaned clothes. The proposed project will have

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laundry cars with machines implemented in them. The car will move from place to place and will
stop at certain points for cleaning the cloths of the homeless people. The washing process will
take an hour for completing the total process including the cleaning process and the drying
process.
1.3 Strategic Alignment
Strategic Direction Project alignment
(a) The CQUniversity
Strategic Intent 2017-2027
The strategic intent of the project is to have innovative
project proposal for developing social service. This project
satisfies the intent of the project by developing a free laundry
service for the homeless people of Queensland.
(b) Unit learning outcomes From the project, the stakeholders associated with the project
can be learnt and the risks that are related with the project.
2. Alternative
The alternative solution for this project is developing a conversation with the
marginalized people and the homes people who lives in Queensland.
Stakeholders
Stakeholder Name Stakeholder
Category
Role in the
stakeholder
Project Impact to
Stakeholder
Group Members Member The group members Carries out the whole

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helps to carry out the
project of providing
service to the
stakeholders
project from
documenting the
project to
implementing the
project.
Government Sponsor The government
provides funds if
there is shortage of
money and promotes
the project.
The government gets
profit from the
project as the people
of Queensland get
benefit from the
project.
Homeless people User They are the users of
the project. The
homeless people gets
benefit from the
project.
The homeless people
get free service from
the project. They get
service from the
project.
Sponsors Sponsor The project gets
completed with the
fund that the sponsors
give to the team for
carrying out the
The sponsor who are
involved in the
project does social
service.

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project.
Project Approach
ID Task Name Schedule
0 Laundry Project 40 days
1 Initiation Phase 4 days
1.1 Making an association 1st week
1.2 Discussing among the members of team 1st week
1.3 Planning the process 1st week
2 Development phase 13 days
2.1 Making documentation for the data collected 1st and 2nd week
2.2 Analysing the data 2nd week
2.3 Listing of raw materials 2nd week
2.4 Design of laundry cars 2nd week
2.5
Assigning duties to group members
alternatively
2nd week
3 Implementing phase 18th days

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3.1 Building of cars 2nd and 3rd week
3.2 Buying of raw materials 3rd and 4th week
3.3 Evaluating the work in progress 5th week
3.4 Finalizing the work 5th week
4 Closing Phase 5 days
4.1 Evaluating all work 6th week
4.2 Documenting the complete work 6th week
4.3 Project Sign off 6th week
Resources, Cost & Funding Source
Resource Category Cost Funding Source
Group Members 1
Human resource
$50.00/ hr
Funded by
stakeholders and
government
Group Members 2 Human resource $50.00/hr Funded by
stakeholders and

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government
Group Members 3
Human resource
$50.00/hr
Funded by
stakeholders and
government
Group Members 4
Human resource
$50.00/ hr
Funded by
stakeholders and
government
System Developer
Human resource
$50.00/hr
Funded by
stakeholders and
government
Machine Designer
Human resource
$50.00/ hr
Funded by
stakeholders and
government
System Analyst
Human resource
$40.00/hr
Funded by
stakeholders and
government
Raw Materials
Material Resource
$1,000.00/hr
Funded by
stakeholders and
government
Cars Material Resource $50.00/ hr Funded by

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stakeholders and
government
Ethics and Risk Management
Risk Category Considerations for this Project Mitigation
Theft to safety Safety threat might occur for
delivering the project on time. The
project needs to be delivered in time
so that the homeless people gets free
service fast.
The project is to be divided in to
smaller part so that there is no
extra time taken to complete the
project.
Legal, ethical as
well as
contractual
breach
All the rules and regulations of the
project is to be maintained so that
there the project can be successful.
There is no legal issues with the
completion of the project.
Before starting the project, all the
rules and regulations related with
the project are to be studied so that
they team does not face any
problem in future for completing
the project.
Unethical
engagement of
client
There is no unethical engagement of
the client associated with the
project. All the clients associated
with the project are ethical.
As there is no unethical
engagement of client in the project,
the project does not have any
mitigation strategy.
Threat to achieve
the objective of
the project
The objective of the project is
achieved through all the processes in
the project schedule.
There should be no mitigation
process as the objective of the
project is to be fulfilled.

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Non research
project
I confirm that this project will NOT
require the collection of data from
humans for the purposes of research.
YES

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References
Bourne, L. (2016). Stakeholder relationship management: a maturity model for organisational
implementation. Routledge.
Giannakis, M., & Papadopoulos, T. (2016). Supply chain sustainability: A risk management
approach. International Journal of Production Economics, 171, 455-470.
Kolios, A., Read, G., & Ioannou, A. (2016). Application of multi-criteria decision-making to risk
prioritisation in tidal energy developments. International Journal of Sustainable Energy,
35(1), 59-74.
Li, C. Z., Hong, J., Xue, F., Shen, G. Q., Xu, X., & Mok, M. K. (2016). Schedule risks in
prefabrication housing production in Hong Kong: a social network analysis. Journal of
Cleaner Production, 134, 482-494.
Loucks, D. P., & Van Beek, E. (2017). Water resource systems planning and management: An
introduction to methods, models, and applications. Springer.
Miles, S. (2017). Stakeholder theory classification: A theoretical and empirical evaluation of
definitions. Journal of Business Ethics, 142(3), 437-459.
Souza, R. G., Rosenhead, J., Salhofer, S. P., Valle, R. A. B., & Lins, M. P. E. (2015). Definition
of sustainability impact categories based on stakeholder perspectives. Journal of Cleaner
Production, 105, 41-51.
Yang, R. J., Zou, P. X., & Wang, J. (2016). Modelling stakeholder-associated risk networks in
green building projects. International journal of project management, 34(1), 66-81.