Design Thinking Process for Aged People

DESIGN THINKING PROCESS
STUDENT NAME:
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Executive Summary
The aged people used to face various problems in daily life styles. By interviewing Mrs Tu. has
implemented a better design thinking process upon me to follow certain important steps. These steps
resemble healthy lifestyles for Mrs Tu. and share maximum time with her family by getting a regular
consultant from the practitioner.
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Table of Contents
Introduction..............................................................................................................................................4
Brief Background.....................................................................................................................................4
THE SUCCESSFUL CAREER OF ELDERLY BUSINESSWOMEN..................................................5
1. Description...........................................................................................................................................5
2. Persona Profile.....................................................................................................................................6
3. Stakeholders map.................................................................................................................................7
4. Story Board..........................................................................................................................................8
5. Experience Diagram............................................................................................................................9
6. What if Statements.............................................................................................................................10
7. Brainstorming....................................................................................................................................10
8. Creative Matrix..................................................................................................................................10
9. Visualise the Vote..............................................................................................................................11
10. Difficult and Importance Matrix.....................................................................................................12
11. Napkin Pitch....................................................................................................................................12
12. Prototyping.......................................................................................................................................13
13. Smart Goals......................................................................................................................................13
14. Implementation Plan........................................................................................................................14
Conclusion.............................................................................................................................................14
References..............................................................................................................................................15
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Introduction
The aging population in the country of Vietnam has been clearly stated about the increasing aging of
population and lowering rate of birth (Xiao et al. 2019). According to the National Surveillance upon
the elderly people in the country of Vietnam, one-halfof elderly people that is nearly 55% are
considered as weak. Regarding proper physical caring, an elderly person requiresbetter support of
emotions from families (Yahalom, 2019). Nearly 38% of aged people do not have an appropriate
insurance card.This has become major problems among the old people to get suitable care and
treatment, especially in Vietnam (Nguyen et al. 2019). The aged people are continuously struggling
due to poverty in Vietnam. According to the Human Development Index, Vietnam has been ranked as
121 among 187 countries. Nearly 28% of old people receive social insurance support and pension
from the Government (Giang, Van Duong and Kim, 2018). The main purpose of this report is
gathering more thinking process regarding the lifestyle of aged people. This might helps to enhance
better experiences of life for old people. This report not shed lights on experiencesbut gain new
knowledge about my own personal thoughts on all the stages. However, certain recommendations will
be made to reduce problems arising from daily life.
Brief Background
As noted by Mansfield et al. (2019), the design thinking process is the formed methodological design
which delivers a proper solution based approaches to mitigate various issues. The design thinking
process is the most vital things that assist to reduce complex issues easily. This might be unaware of
the human's understanding. Different forms of ideas can be generated through conducting
brainstorming sessions that enhance the better thinking process (Tseng et al. 2019). It is necessary to
understand the importance of individual experiences through a better way of thinking process by
conducting the interview. The interview process helps to know new thinking capabilities of the
person, which further generates new ideas among others. As discussed by Malmberg et al. (2019),
basic steps of design thinking process might involve a better form of developing empathy among the
people. The entire thoughts, feelings and behaviour might come out from the critical way of the
design thinking process. In order to gain maximum empathy towards people, thinkers observe in a
natural manner or sometimes engage with an interview (Vazquez, 2019).
The population of Vietnam has been rapidly aging. In the year 2017, nearly 9% of the population
became older and elderly accounted as one-third of populations. This has become major issues
regarding pension, healthcare and welfare of older people (Thuy et al. 2019). On the same time,
Vietnam has been focused on economic integration and needs a high force of labour. In the ending of
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