Design Thinking: Tools, Techniques, and Benefits

DESIGN THINKING

Introduction
• Innovation is the key of coping up with the
uncertain business environment.
• Design thinking supports in solving any
impending business related issue in a timely
manner.
• Creativity is the critical factor to integrate new
ideas in business.
• This presentation will highlight in-depth
discussion regarding design thinking and its role
in solving issues such as building empathy
among the staffs.

CHALLENGES TO IMPLEMENT DESIGN
THINKING PROCESS
• Lack of knowledge among the staffs
• Not having ample organizational resources
• Negative attitude among the staffs
• Improper linguistic skill.

Role of design thinking in mitigating
critical issues
• Stimulating empathy among the employees is highly
significant factor for adapting changing business
environment.
• However, this is quite challenging for the managers to build
empathy due to the negative attitude among the employees.
• Design thinking is the systematic method, which support in
making the staffs much more inclined towards
responsibilities.
• Being the human-centered approach, design thinking can
serve the companies with the ability to explore requirements
of the staffs and work accordingly to build commitment
among them(Cook 2016).