Customer Service Plan for Desklib

Customer service plan 1
CUSTOMER SERVICE PLAN TEMPLATE
Student name
Professor name
Course
Institution
Date

Customer service plan 2
CUSTOMER SERVICE PLAN TEMPLATE
Innovative Widgets Customer Service Charter
Welcome to Innovative Widgets
Our vision
To be the best in delivering the services that satisfy our customers, to provide our services within the
right time and to respond to our customers with simplicity, integrity, and excellence.
Our mission
To serve our customers with a passion and to deliver the best service to our customers at all times.
Who are our customers?

Customer service plan 3
Our internal customers are:
Shareholders
Stakeholders
Employees
Our internal customers require:
To serve the company with loyalty and produce much profit for the organization
Our external customers are:
Buyers
Our external customers require:
Correct products
To be served with care
Quick delivery of the products they order
We’ll give you what you need and more!
We promise to deliver a widget that’s right for your needs:
Products in the right portion, quality, and quantity
We promise to support you:
By delivering our products within three days after the ordering date
By delivering goods of a high standard
By being reliable and delivering that which we promise

Customer service plan 4
By assuring you to be confident that we will deliver what we promise
By using a cautious language to our customers and being attentive to them
We’ve supported our people to support you!
Employees
Supervisors
Customer service officer