Determine and Confirm Client Business Requirements

ICTICT401
Determine and Confirm Client
Business Requirements

Table of Contents
INTRODUCTION...........................................................................................................................1
ASSESSMENT 1 PROJECT...........................................................................................................1
1. Clearly establish the business problem to be investigated including system boundaries,
scope and the development methodology to be used..................................................................1
2. Include the use of one or more information gathering techniques and record all responses.. 2
3. Develop objectives and identify the expected outcomes to be achieved................................2
4. Identify the system requirements of the new system and establish problem specifications.. .2
5. Review the documentation to ensure it meets client business needs and make the required
changes........................................................................................................................................3
ASSESSMENT 2 Written Questions ..............................................................................................4
1. List four different information gathering techniques..............................................................4
2. What is the difference between an open question and a closed question?..............................4
3. What is the purpose of determining and confirming client business needs?..........................4
4. What is a Software Requirements Specification (SRS)?........................................................4
5. What is the difference between a functional and a non-functional requirement?...................5
6. What is a functional requirement? Provide an example..........................................................5
7. A waterfall model is a type of __________ development methodology?..............................6
8. Describe 4 different methods of collecting information.........................................................6
9. Describe the meaning of the following terms:-.......................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
It is important to determine the business needs and requirements of clients at regular
intervals of time and verify the appropriateness of the data collected. This is important in order to
make sure that the business requirements and demands of clients can be timely fulfilled as per
their expectations. The report is divided into two sections. The first section is project which is
based upon a case and addressing the queries related to the same. The second section of the
report consists of some written questions related to research and information technology.
ASSESSMENT 1 PROJECT
1. Clearly establish the business problem to be investigated including system boundaries, scope
and the development methodology to be used.
Epic Video runs a complete manual system and its employees are usually young and
casual who are not very particular about the habit of record keeping. The business problem that
emerges as a consequence of this is that the organisation is losing track of the stock which
impacts upon the organisational ability to carry out basic functions, thereby leading it to lose
money. Also, the company is encountering the issue of moderately higher staff turnover and the
manual system makes it tougher to search in the catalogue to select specific movie for customers
and even if one is found, the entity is not able to acknowledged if it is available in the store.
System Boundaries: The main constraints of the physical system were the increasing
staff turnover ratio, the losing money, the lost track of stock by the company and many more.
The new system that will be launched in this regard will be effective enough in order to address
these issues and automate all of these processes.
Scope: The scope of the business problem that has been already identified above is
acknowledged to be wide. This can be said on the basis of the premise that the issue is affecting
an array of domains pertinent to the business organisation. Thus, the emergence of need for
addressing the respective issue became apparent and the manual system needed to be replaced
with an automated system in a rapid course of time. m
Development Methodology: Waterfall method is the development methodology which
will be put to use for the purpose of developing the automated system for stock tracking as well
as record keeping. This will streamline the overall process and provide assistance to the
organisation in avoiding any kind of discrepancy prevailing within the bounds of the company.
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