Develop and Use Emotional Intelligence - Task 2

Assessment
Task 2
Develop and use
emotional intelligence
BSBPEF502
Student Declaration
To be filled out and submitted with assessment responses

◻ I declare tha this task and any attached document related to the task is all my own work and I
have not cheated or plagiarised the work or colluded with any other student(s)
◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these assessment
tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment
Unit Title
Unit Code
Student
name
Student ID
number
Student
signature
Date
Task Number
------OFFICE USE ONLY-----
For Trainer and Assessor to complete:
◻ Student requested reasonable adjustment for the assessment
Page 2

Marking Sheet
Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
The student has satisfactorily completed
and submitted the following:
 Criteria to evaluate emotional
strengths and weaknesses in Task
2.1A
 Emotional diary entry with daily
reflection in Task 2.1B1
 Reflection on the emotional diary in
Task 2.1B1
 Reflection on past event in Task 2.1B2
 Feedback on emotional strengths and
weaknesses from friends/colleagues in
Task 2.1B3
 Outcome of tests in Task 2.1B4
 Self-assessment of emotional
strengths and weaknesses against
established criteria in Task 2.1C
 Summary of emotional stressors in
the workplace with strategy to
respond to them in Task 2.2A
 List of opportunities to express
thoughts and feelings in the
workplace in Task 2.2B
 Action plan in Task 2.2B
 Social media post in Task 2.2B
☐ ☐ ☐
Demonstrated ability to:
 Develop evaluation criteria for
assessing emotional strengths and
weaknesses
This is evidenced by:
 Criteria to evaluate emotional
strengths and weaknesses in Task
2.1A
☐ ☐ ☐
Demonstrated ability to:
 Assess emotional strengths and
weaknesses against evaluation
criteria
 Identify and analyse potential
emotional stressors in the workplace
 Identify methods for responding to
emotional stressors
☐ ☐ ☐
Page 3

Marking Sheet
Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
This is evidenced by:
 Emotional diary entry with daily
reflection in Task 2.1B1
 Reflection on the emotional diary in
Task 2.1B1
 Reflection on past event in Task 2.1B2
 Feedback on emotional strengths and
weaknesses from friends/colleagues in
Task 2.1B3
 Outcome of tests in Task 2.1B4
 Self-assessment of emotional
strengths and weaknesses against
established criteria in Task 2.1C
Demonstrated ability to:
 Identify and analyse potential
emotional stressors in the workplace
 Identify methods for responding to
emotional stressors
This is evidenced by:
 Summary of emotional stressors in
the workplace with strategy to
respond to them in Task 2.2A
☐ ☐ ☐
Demonstrated ability to:
 Identify workplace opportunities for
others to express their thoughts and
feelings
This is evidenced by:
 List of opportunities to express
thoughts and feelings in the
workplace in Task 2.2B
☐ ☐ ☐
Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐
Student Name:
Assessor Name:
Assessor Signature:
Date:
Page 4

Table of Content
Student Declaration............................................................................................................ 2
Task 2 – Prepare to develop emotional intelligence..........................................6
Task 2.1 Develop awareness of own emotional intelligence.........................................9
Task 2.2 Plan to develop emotional intelligence in the workplace............................14
Appendix 1 – Scenario.......................................................................................... 15
Page 5

Task 2 – Prepare to develop emotional intelligence
Task summary and instructions
What is this
assessment task
about?
You have been engaged as an MMI Professional Education
consultant to support emotional intelligence development in
departmental managers.
You are required to:
1. Prepare to develop emotional intelligence
2. Develop emotional intelligence
3. Promote the development of emotional intelligence in
others
Task 2 focuses on preparing and planning tasks to promote
and implement emotional intelligence in the workplace.
Please note that the performance evidence requirements of
this unit of competency require students to:
 Demonstrate emotional intelligence in relation to at least
two different work tasks
 Promote the development of emotional intelligence in
others in at least one occasion
This assessment has been designed to meet those
requirements.
This task comprises of the following assessment methods:
o Product-based ☒
o Direct observation of Role-Play ☐
o Case Study ☐
o Other (specify) ☐
It has been designed to evaluate your ability to/competency
in:
 Develop evaluation criteria for assessing emotional
strengths and weaknesses
 Assess emotional strengths and weaknesses against
evaluation criteria
 Identify and analyse potential emotional stressors in the
workplace
 Identify methods for responding to emotional stressors
 Identify and implement workplace opportunities for others
to express their thoughts and feelings
Page 6