Develop & Use Emotional Intelligence
Added on -2021-02-21
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Develop and use emotional intelligence
Table of ContentsINTRODUCTION...........................................................................................................................3MAIN BODY...................................................................................................................................3TASK 1............................................................................................................................................3Reflection....................................................................................................................................3Emotional intelligence................................................................................................................4TASK 2............................................................................................................................................4Question 1 ..................................................................................................................................4Question 2...................................................................................................................................6Question 3...................................................................................................................................6Question 4...................................................................................................................................7TASK 3............................................................................................................................................9Participate in the coaching role play...........................................................................................9Complete coaching plan..............................................................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONAn emotional intelligence is the effective capacity of individual person in order torecognize their own emotions and those of others, it is discerns between different feelings andlabel it in appropriate uses of emotional information to guide thinking to others. It is refers theability to identify and manage one own emotions as well as the emotions for others. Thisinvolves self awareness, self regulation, motivation, empathy and social skills of people. Thisplays an important role in person life and in organisation for understand or manage theiremotions. The present report is based on the case study which is based on Australian hardwarecompany “ Wollongong, NSW”. This will shows case study based question and reflection ofwork in the role play. This will be support by e-mail screenshot for measures evidence in propermanner. MAIN BODYTASK 1ReflectionI have many of the time face and felt stress at the time of performing task and my role atworkplace that has affected me and mu quality of result which has not good for me. It had beenoften by three major instance like:First huge workload which has caused stressed among all the workers. This had gavenegative impact on workplace environment. In that I have to positive responded tosituation because I have need make efforts for grow business.Second due to weak and ineffective management, it has affect my feelings and selfesteem. In that I have building effective communication with management (Cottingham,2016).Third lack of career opportunity, it had create the feeling of stress. In that I have todiscussed with the about the my part of the work and for my future in company.
Most of the problems and triggers are affect my performance at workplace. To manage that Ihave kept the placed me in the position of doing something which I new and more contractive. Ihave to make proper focus on my future so that have to look alternatives way to overcome issuesand had made efforts to identify existing capacity. I have also build strong network with peoplewho care about me and also encourage me.
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