Develop Professional Supervision Practice in Health and Social Care

This report discusses the principles, scope, and purpose of professional supervision in health and social care. It explores theories and models used in professional supervision and how research findings and critical reviews are utilized. The report also highlights how professional supervision protects individuals, supervisors, and supervisees. Additionally, it provides insights into managing conflict situations in professional supervision.

Develop professional
supervision practice in health
and social care

Table of Contents
INTRODUCTION...........................................................................................................................3
Main Body.......................................................................................................................................3
1.1 Principles, scope along with purpose of professional supervision...................................3
1.2 Theories & models of professional’s supervision............................................................4
1.3 Requirements of legislation, codes of practices along with agreed methods of working
influence professional supervision.........................................................................................4
1.4 How to use research findings, critical reviews as well as inquiries within professional
supervision..............................................................................................................................5
1.5 How professional supervision protect individual, supervisor as well as supervisee........5
2.1 Performance management cycle.......................................................................................6
2.2 How professional supervision supports the performance of employees..........................6
2.3 Use of performance indicators in order to measure practice............................................6
3.1 Elements contributing power imbalance within professional supervision.......................7
3.2 Addressing the power imbalance in their own supervision practice................................7
5.1 Managing conflict situations within professional supervision.........................................8
5.2 Reflection on managing conflict situations in their own practice....................................8
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Health as well as social care define as those ample number of care services provided by
medical professionals to make a person healthy by giving them treatment related to their injury
or disease. It consist of various clinical practices as well as process which are quite effective in
order to deal with different health issues to improve the living beings of a person. Apart from
this, it is required to monitor and examine the healthcare services for identifying the influence of
patient health in order to get positive response. The present report is based on a healthcare
organisations named as NHS which also provide domiciliary care service to needy individuals so
that there well being and quality of life will be improved. The current report includes different
question which emphasises on the scope, principles and purpose as well as discussion about the
requirements of laws and legislation for the professional supervision. Apart from this, it also
includes discussion about performance management cycle, practices related to managing
conflicts and disputes and power imbalance.
Main Body
1.1 Principles, scope along with purpose of professional supervision
Professional supervision define as one of the most positive as well as enabling process
which provides an opportunity in order to bring workers and some skilled supervisor together so
they can reflect on their work practice. It refers to the process with the assistance of which a
worker can review as well as evaluate their whole performance with the help of conducting
discussion and observing themselves with another staff members. In the present context of NHS,
the major principles, scope along with the purpose of professionals supervision are going to be
discussed as follows:
Principles- The main principle of professional supervision consist of to adopt and
implement National Minimum Care Standards which includes safety, security, protection from
abuse and harm as well as quality of services which are provided by them to the needy people.

Scope- The scope is to provide assistance to the staff members of the medical
organization for enhancing their overall work, promote personal as well as professional
development and enhance the quality care along with support services.
Purpose- The purpose includes to assess the strengths as well as weaknesses of the staff
members, motivate celebration of the strengths, assist in order to overcome the weakness,
identify training needs, develop safe working environment along with linkage among
organisation, higher authority, management team, employees & changes.
1.2 Theories & models of professional’s supervision
There are several theories and models that be used by NHS for professional supervision
which are as under –
Stoltenberg and Delworth Model – Stoltenberg and Delworth model was developed in
the year 1987 which is a developmental model including three stages of supervisees which are
beginning, intermediate as well as advanced. It is said that within each and every level the
authors noted to trend in order to begin within a rigid, imitative and shallow way as well as move
toward more and more competence, self-reliance along with self-assurance for every level. It has
been said that this model consist of three phases of development such as trainee's awareness
related to the self & others, encouragement toward improvement process as well as amount of
dependency and autonomy. activity logs in order to improve accountability and quality
assurance.
Functioning interactive theory – This is the theory which also consist of three main
elements such as formative, normative as well as restorative. It is said that at first, formative
factor define as to continuing the education in order to enhance the skills and the knowledge on
the other hand normative includes meetings, observation of the treatment and care, formal
analysis. Furthermore, restorative refers to the group supervision, examine solutions to the
issues, case conferences & supportive relationships.
1.3 Requirements of legislation, codes of practices along with agreed methods of working
influence professional supervision
Each country have their own legal policies which are different for each sectors and industry.
All these legislations need to be followed by the sectors so they can avoid any kind of issues and
penalties while doing business operations. Some of the legislations, codes of practices as well as
agreed methods of working needs to be followed by the medical professionals. In the present

context of NHS, these legislations help in attaining facilitate in order to gain right direction so
that all the professional supervision can be conducted in an effective manner within NHS.
Legislation – The legislation or legal rules developed for the health & social care
organizations or where domiciliary care service are given includes The Abortion Act 1967,
Equality Act 2010, Care Act 2014, Control of Substances hazardous to Health regulations 2002,
Children Act 2004.
Codes of practices – This includes the code of conduct related to employer guide, code
of conduct in the action or treatment, records management, guidance to maintain confidentiality
as well as guidance related to legal & various professional obligations.
Agreed ways – It consist of various appropriate or effective policies as well as practice
within NHS such as flexible working, grievance, sickness and absence policy, capability, health
strategy and many more in order to promote the professional supervision.
1.4 How to use research findings, critical reviews as well as inquiries within professional
supervision
The findings and analysis of research along with the critical reviews gain while doing the
whole research can be used by professional supervision in order to emphasize on learning of all
the supervisees as well as enhance the regular practices within the work place. It has been said
that it is essential to implement best and most suitable policies and different practices in the
supervision which assist them in order to improve the overall relationship between supervisor &
the supervisee so they can comfortably share all the issues and problems in an effective manner.
Along with this, it is said that it will assist in gaining solution to reduces the issues and enhance
the overall performance of the workers working within NHS. Furthermore, inquiries are quite
beneficial in order to examine the actual threats which can easily be improved at the work place
for maintaining favourable and positive working environment.
1.5 How professional supervision protect individual, supervisor as well as supervisee
The professional supervision can easily protect individual, supervisor and supervisee
within the workplace of NHS which are going to be discussed as follows:
a) Individual – It is said that professionals supervision can guide and protect an
individual with the help of ensuring related to their training as well learning related to their day
to day work.

b) Supervisor – It has been identified that professional supervision help in protecting
supervisor by obeying and taking all the decisions given by them to supervise. This will assist in
developing high productivity and enhancing the efficiency of workers by solving their problems
and issues.
c) Supervisee – It can be said that proper supervisions help the supervisee with the help
of ensuring confidentiality related to the issues arising at the workplace.
2.1 Performance management cycle
The performance management cycle define as one of the most systematic process in order
to manage as well as monitor the working and functioning of the staff members as compared to
the set parameters for the targets and goals. It consist of various steps like planning, developing,
monitoring, rewarding, rating, examining and evaluating. It is also very necessary to do planning
in advance and in effective manner so that they cab set goals and objectives in a proper and
sound manner. Apart from this, monitoring refers to the examination of overall performance of
the staff members on a daily basis. Furthermore, rewarding help in appreciating the performance
of employees whereas developing means improving the skills and capabilities of individuals by
giving them training and development session. All these elements help in attaining
organizational goals and objectives in an effective and appropriate manner.
2.2 How professional supervision supports the performance of employees
It is said that the professional supervision is one of the most essential element which
plays very crucial role in order to assist staff members so that they can recognize good and
effective practices in the field of health and social care. It has been said that professional
supervision help in providing guidance to the individuals workers related to their work so they
can easily enhance their efficiency and performance in an appropriate manner. Along with this,
it has also been said that in order to improve their learning sessions as per the requirements of
current market. All these will assist in solving the problems and issues arise at the workplace so
that the overall outcome will be developed in an effective and appropriate manner. Therefore,
this is very supportive to resolve all the problems & make positive environment which will
facilitate in order to get better results of all the medical practices in NHS.

2.3 Use of performance indicators in order to measure practice
Performance indicators refers to a supportive element used to define as well as measure
the whole progress of employees towards the set targets and goals. Generally, it consist of
different elements which includes policies, sharing responsibilities, hygienic level, observation,
planning to work, actions needed to enhance the practices assessments, staff meetings attended
and many more. These performance indicators help in measuring the overall performance of
individuals which are performed by them while doing their healthcare services and domiciliary
care service to the needy people. It has also been concluded that all these elements are quite
beneficial in order to identify the mind set as well as dedication of the staff members towards
their task as well as workplace which assist in order to identify their overall performance levels
within the workplace of NHS.
3.1 Elements contributing power imbalance within professional supervision
An effective and appropriate supervision define as a two way procedure for the flow pf
effective communication. It has been identified that there are some sort of various elements
which are quite effective and responsible for the power imbalance within professional’s
supervision. It has been concluded that these factors are required to be considered by the
management team of a healthcare professional while giving medical treatment and domiciliary
care service. It is said that one of the most effective and major elements of power imbalance is
organisational power hierarchy. It have their potential influence on the professional supervision
which as a result create positive impact on the overall outcome in an appropriate way.
Furthermore,, the personal power as well as legitimate power consist the criteria in order to allow
them so that they can access their personal information of the supervisee outcome into a power
imbalance within the reference of professional supervision.
3.2 Addressing the power imbalance in their own supervision practice
It is said that power imbalance needed to be examined and addressed within the supervision
practice so that they can implement best and most suitable supervisory practice within the
organisational workplace. With the help of these practices it has been analysed that it might
create negative influence on the overall performance and efficiency of the workers. It is very
necessary for the supervisor that they must understand their roles, authority and responsibilities
so they become aware about the negative effects related to the relation with their employees
accordingly. Meanwhile, managers and the supervisors need to remain friendly with their

employees as well as pay respect to the staff members without crossing the limit. Furthermore, it
will assist in order to enhance the overall relationship among the managers as well as employees
which influence positively on the day to day outcomes of the medical practices properly.
5.1 Managing conflict situations within professional supervision
Each and every business organization face some sort of conflicts and disputes which might
affect the overall performance of an individual and the organization as a whole. In order to
resolve the issues there must be proper implementation of strategies which reduces the negative
influence from workplace which have the capability to affect the performance and functionality
in a negative manner. It has been said that the management of conflict within professional
supervision needs to be done by developing healthy and effective communication with the
individuals in order to solve problem arise. For instance, if a supervisee is unable to understand
the thought of their supervisor than there might be situation of conflicts arise at the workplace
which may demotivate or affect the overall functionality of the individual. Therefore, it is
required by the line manager to involve their staff members in the process of decision making
and take their suggestions and recommendations. This will assist them in order to create healthy
and positive working atmosphere which as a result reduce conflicts and disputes from the
workplace.
5.2 Reflection on managing conflict situations in their own practice
It has been identified by me that it is very essential for an individual person in order to
remain professional at the time of performing tasks and their functions with their colleagues as
well as superiors at the workplace. There are ample number of staff members working within the
organization who have their own values, targets and way of doing their job. This might create
conflicts and disputes at the workplace which affect their overall functionality in an adverse
manner. In addition to this, it has also been said that both supervisee and the supervisor need to
avoid their personal issues which have the capability to influence their overall working in a
negative way. Along with this, it has also been observed by me that there must be two way
communication and effective listening skills so that all the issues, disputes and conflicts can be
resolved which was arise at the workplace.

CONCLUSION
With the assistance of above stated information, it is concluded that health and social care
is one of the most essential sector as it helps in improving the living standards of individuals and
well being of a person. This is the process through which an healthcare professionals can easily
improve the health of the person in an effective manner. It has also been identified that it consist
of highly professional supervision along with the purpose of promote celebration of the
strengths, assist them in order to overcome weakness, identify the needs of training, create
positive and safe working environment. In addition to this, it has also been said that model as
well as theories are used in the professional supervision which are Lee-Borden and Lorenz
Model along with Functioning interactive theory. These theories assist in performing all the
professional activities in an effective and appropriate manner.

REFERENCES
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