Developing Employability Skills in Healthcare Sector

UNIT 23 EMPLOYABILITY SKILLS
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Table of Contents
INTRODUCTION............................................................................................................................. 3
TASK 1- SELF-APPRAISAL FORM.....................................................................................................4
1.1 KEY RESPONSIBILITIES AT WORK AND PERFORMANCE OBJECTIVES AT WORK....................4
1.2 EVALUATE YOUR OWN EFFECTIVENESS AGAINST YOUR OBJECTIVES..................................4
1.3 MAKE RECOMMENDATIONS FOR YOUR OWN IMPROVEMENT...........................................4
1.4 EFFECTIVE MOTIVATIONAL TECHNIQUES YOU USE AT WORK.............................................4
2.2 Communication skills needed at work.................................................................................4
TASK 2- CONTINUOUS PROFESSIONAL DEVELOPMENT.................................................................8
2.1 & 4.2 SOLUTIONS TO PROBLEMS AND STRATEGIES FOR SOLVING PROBLEMS....................8
4.1 EVALUATE TOOLS AND METHODS FOR DEVELOPING SOLUTION.........................................8
2.3 TIME MANAGEMENT STRATEGIES.......................................................................................8
4.3 EVALUATE THE IMPACT OF IMPLEMENTING STRATEGIES ON THE BUSINESS......................9
TASK 3- COLLABORATIVE TEAM DYNAMICS JOURNAL.................................................................10
3.1 YOUR OBSERVATIONS........................................................................................................10
3.2 TEAM DYNAMICS............................................................................................................... 10
3.3 SUGGESTIONS.................................................................................................................... 10
CONCLUSION............................................................................................................................... 13
REFERENCES.................................................................................................................................14
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INTRODUCTION
As a Healthcare assistant of NHS that is an organisation which renders health and social services
in the community, this assignment will be conducted this will help in determining the
responsibilities and the performance objectives. Through the self-appraisal form, the
effectiveness can be evaluated against the defined objectives and will help to render some
recommendations for the improvement by utilising the motivational techniques which will help
in enhancing the quality of the performance. Another part will involve continuous professional
development by reviewing the improvements recommended and will help to derive strategies
and the solutions to the problems encountered during the working in NHS. As a team member
in HSC setting different tools and methods will be evaluated to derive the solutions to the
problem and will evaluate the prospective impact of the same on the business. In the journal
writing team dynamics and effective team working will be understood with the help of Kurt
Lewin model and will help in analysing the team dynamics so that team goals can be achieved
effectively.
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TASK 1- SELF-APPRAISAL FORM
Self-Appraisal Form
Name:
Job Title: Healthcare Assistant
Organisation: NHS
Date at work:
Time: 40 hours
Table 1
Column A
1.1 KEY
RESPONSIBIL
ITIES AT
WORK AND
PERFORMAN
CE
OBJECTIVES
AT WORK
Column B
1.2
EVALUATE
YOUR OWN
EFFECTIVEN
ESS
AGAINST
YOUR
OBJECTIVES
Column C
1.3 MAKE
RECOMMEND
ATIONS FOR
YOUR OWN
IMPROVEME
NT
Column D
1.4 EFFECTIVE
MOTIVATIONAL
TECHNIQUES
YOU USE AT
WORK
Column E
2.2
Communicatio
n skills needed
at work
Patient care
forms the key
responsibility as
this will helps to
serve the
patients and will
help in rendering
the safe
environment to
them at the NHS
centre (Rosen, et
al. 2018).
Another
responsibility is
to render
I was able to
convince the
patients
effectively to
take medicines
on time and
with the
prescribed
procedure
(Avgerinos,
2016).
It is
recommended
through the
evaluation that
there is the area
of improvement
working at NHS
which are as
under:
From the first
year of
experience, it is
recommended
for my
improvement
Counselling
Through
motivational
counselling polite
way of talking and
the convincing
power can be
injected which will
help in overcoming
the problems of the
clients.
These counselling
should be focused
on clients and
patients so that
The foremost
communication
skills needed at
work includes the
team
communication
skills that will help
in ensuring
smooth working
with the team
members in
coordination. This
will help in
effective
relationship
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