Employee Skills Audit for HR Professional Development

This assignment focuses on conducting a personal skills audit for HR professional development. It emphasizes the importance of determining employees' skills, knowledge, and attitudes to improve their performance within the organization. The goal is to contribute to enhancing overall company productivity by identifying requirements for professional development that can increase employee performance.

Developing Individual, Team
and Organization

Table of Contents
INTRODUCTION.....................................................................................................................................3
TASK 1 ...................................................................................................................................................3
P1 Appropriate knowledge, skills and behaviours (KSB) required through HR professionals across
the department...........................................................................................................................3
P2 Personal skills audit for an employee and professional development plan............................4
M1 Professional skills audit personal reflection and evaluation..................................................5
TASK 2....................................................................................................................................................5
P3 Differences between organizational and individual training, learning and development.......5
P4 Need for regular learning and professional development to drive sustainable performance of
business.......................................................................................................................................7
M2 Importance of implementing continuous professional development...................................8
D1 Professional development plans......................................................................................................8
TASK 3....................................................................................................................................................8
P5 High performance working contributes to competitive advantage and employee engagement.8
M3 Evaluating benefits of applying HPW.....................................................................................9
P6 Various kinds of approaches to performance management...................................................9
M4 Different approaches that support high performance at workplace...................................10
D2 Judgement of High performance framework.......................................................................10
CONCLUSION.......................................................................................................................................11
REFERENCES.........................................................................................................................................11

INTRODUCTION
Developing a team, individuals and organization is one of the important aspect for the
manager to achieve better success. It is a field of theory, research and practice which improve
the effectiveness of the person as well as team in order to achieve organizational goals and
objectives in effective manner. In this the individuals works together as a team for common
purpose which helps in completing the organizational task in effective manner. In this, it is
important responsibility of the human resource manager to manage all these activities to that
they easily develop the growth (Adolph, Kruchten and Hall, 2012). Present report is based on
Google, which is a biggest American multinational technology company that is specializes in
internet and provide quality services which include online advertising technologies an also
computing hardware and software. In this report various skills, knowledge and behaviour of
the individuals which is important for the human resources department. This report also
discussed about the difference between organization and an individual learning. It also
defines the continuous development of professionals and regular learning in order to maintain
the business performance in effective manner. Along with this, various kind of approaches of
performance management is also mentioned in this project.
TASK 1
P1(A) Appropriate knowledge, skills and behaviours (KSB) required through HR
professionals across the department
Human resource department play important role in evaluating the professional skills,
attitude and knowledge in which they easily develop their objectives in effective manner. It is
main duty of the human resource manager to develop person skills and core competencies so
that they perform their work in effective manner and also resole all the conflict situation.
Effective growth of employees helps in development in professional in continuous basis. It is
an effective process in which manager identify the skills, knowledge and core competencies
of the staff members which helps in enhancing their performance level at workplace and also
reduce conflict situation among them. It is important responsibility of human resource
manager to motivate them an encourage their morale so that they put their strong efforts for
achieving organization goals and appropriate time period. There is some effective advantage
of organization, team and individuals which are as follows:
 Continuous Professional development is more important process which helps in
marinating, developing and improving the core competencies of the worker so that
they show their professional work in front of their customers and society also.
 It is important for the manager of the Google to develop the positive work
environment so that all the employees were satisfied with their job position (Belbin,
2012).
 It is an effective process which improve the confidence level of the employees
towards the work so that they easily achieve their effective goals.
By using employee skills and core competencies manager of the company easily complete
their task in order to get its goals and objectives.
HR professional play important role in organization to promote all the work and activity in
equal manner. With the help of this they easily increase the diversity of the task at the work
place and also manage all the process in effective manner. Reviewing of the salary is also an
important responsibility which should be done on continuous basis.

Knowledge: It is the main skills of the person which is achieving by eduction of many
experience which helps in increasing the overall knowledge of the perform. It can be
theoretical and practical subject which helps in improving the knowledge of the person.
Skills: It is an important ability in the person who accomplish their work in an effective way
and set their target for aching their goals.
Behaviour: It is a way which define the reaction in front of others. Mainly is the way of
acting which helps in observing the overall behave of the person.
P2 (B) Personal skills audit for an employee
Personal audit is more important because it define an individual skills and knowledge
which helps in identifying their strength, weaknesses, opportunities and threats in order to
maintain the positive work environment in appropriate manner. It is define employee work
those field where a perform heir work. It is important responsibility of the manager of
Google to use effective audit to asses the personal attributes which contribute in developing
the person career in most effective manner. In this the personal skills of Jane Cambridge to
evaluating the needs of training and development of the employees are as follows:
Strength Weaknesses
 The big strength of HR manager of
google is how to use windows in their
operating process (Clutterbuck,
2011).
 They have effective ability to resolve
all the problems by finding better
solution.
 Less experience in data base system is
big weakness of the manager.
 Less training experience is also
negative point of manager of the
Google.
 Ineffective communication skills is
also weakness of the manager.
By identifying their strength and weakness they fine out their capabilities to enlace
their ability to deal all type of challenges. They also provide training and development
programs to their employees so that they achieve positive results. In this Jane can use
internet in very well way but she can not work on practical data because her HR soft wares is
very weak. She is good ion writing skills but she tries to improve their other skills in which
they learn that how to take interview and also knowing that how to resolve HR issues in
effective manner.
P2 (C) PDP
For this they also define plan which is related to professional development that helps
in increasing the overall performance of the employees in effective manner (Fletcher and
Arnold, 2011). Professional development plan are as follows:
S. No. Development
and learning
needs
Development
type
Target
skilfulness
Development Time scale
1 Communicati
on skills
Manger needs
to develop as
well as
9 Manger
should focus
on their
1.5 Month

monitor their
self
development.
communicatio
n skills and
also tries to
improve it
effectively.
So that they
easily
communicate
with other and
deal with
other people
in effective
manner.
2 Technical
skills
Monitor their
technical
knowledge to
develop their
skills.
5 For this
manager need
to improve
their technical
skills so that
they attend
various
classes and
seminar to
increase their
effective
skills so that
they easily
give effective
training and
development
programs.
2.5 Months
3 Interpersonal
development
skills
Needs to
asses self
development.
3 It also needs
to make
effective
improvements
skills so that
they can
easily develop
their growth
at the
workplace.
25Days
M1 Professional skills audit personal reflection and evaluation
Professional skills is important aspect of the company which helps in influencing the
employees to achieve their goals and objectives in appropriate time period. For this

development plan should be develop by them in order to execute all the working process in
partnership. In this all the employees should be involved in decision making process in order
to make the effective environment at the workplace. In this evaluation need assessment plans
is also define by the professionals which helps in analysing the training needs at the
workplace. This will helps to the employees to improve their performance level and achieve
its organizational goals and objectives which contribute in overall success of the company.
TASK 2
P3 Differences between organizational and individual training, learning and development
Organizational learning is an effective process in which all the developing, retaining
and transferring all of employee’s skills at the workplace. Basically it is a continuous process
which helps in improving the skills and knowledge so that they complete all the task in
effective way. For this proper and systematic representation of all the knowledge which aid in
collective action to take better results in effective way (Gajendran and Joshi, 2012). In this
learning is more appropriate way in order to identify the new and innovative process to
develop their capabilities so that they face all the issues effectively and also find out better
results. Basically it is a best oath in which employees and employer easily deal with complex
situation. For this human resource manager of Google to manage all the activities and also
learn all the effective requirements which help in achieving their goals and objectives in
appropriate time period.
On the other hand, individual learning is also an effective in which it defines ability
and confidence level of the employees which helps them to perform their best and get better
results. It also helps to the individuals to define better reflect about external sources. In this
with the help of person al development so that they easily face all the challenges in effective
way. This process defines as a training program in which company provide better training as
per their requirements which helps in improving the productivity level at market place. it also
contributes in organizational success. In this it is important responsibility as well as duty to
provide better training and development programs so that they capable to face all the
problems effectively. Along with this, there are some difference between organizational and
individuals learning which provide benefits to both so that they easily capture large market
share to competed their rivals at market place (Hoefling, 2012). in this context there are some
difference between individual learning and organizational learning are as follows:
Difference between individual and organizational learning:
Individual learning Organizational learning
 This learning is based on attitude,
behaviour and the skills which is
related to an individual. It helps in
achieving the target in effective
manner and also get effective career
progress.
 With the help of individual learning, a
person easily improves their skills by
using various methods such as
conferences, E-learning and
 It defines all the effective and
important elements which helps in
creating the positive impact and also
reducing the chances of arising the
barriers in the learning process of
organization.
 In this the Google use various
learning style in which easily improve
their performance which directly
increase the profitability level at

conferences and many more.
 If the individual’s skills are good with
more efficiency, then in this case all
the employees work together as a
team and set their common goals in
effective manner.
 With this helps of individual learning,
they easily share their own views,
opinion and mission. They also
communicate with their senior
management which helps in
generating larger profitability.
market place in appropriate manner.
 In this, every worker as well as staff
members are related to the different
department but they come together
and work as a team in this they use
various skills and abilities in order to
achieve positive outcomes
(Katzenbach and Smith, 2015). This
process helps in maintaining strong
relationship between all the
employees and its employer.
 In organizational learning, a business
enterprise shares their plan, policies
and their vision in front of all the staff
members which helps in taking best
decision regarding the company and
its activities in appropriate manner.
P4 Need for regular learning and professional development to drive sustainable performance
of business
Regular learning is more important for every individual as well as organization to
develop growth with their skills and knowledge in effective way. It provides better
satisfaction level for the professional which aid in increasing the overall productivity of the
company in appropriate manner. One of the best advantage of this process is to increasing the
overall performance of the business also helps in retaining the business for long time period.
It focusses on employee’s skills in which they easily develop their activities and also
maintain the better working environment within the Google (Marquardt And et. al., 2011).
It is an effective process for the Google to develop their business at market place. In
this the professional development plan is also provide better benefits to the person to enhance
their capabilities and meet their exiting standard in order to get higher success. Effective
professional development aid in making the better improvement in person skills and
knowledge so that they accept all the challenges by attending various seminars and training
programs. In this context, there are various type of resources which is used by the company to
provide continuous learning to their staff members in systematic manner. All are as follows:
Conferences and seminars: For improve continuous learning, it is more important for the
employees to attend all the seminars and conferences which is organized by the company to
improve overall learning of their staff members.
Online learning: It is based in E- learning, in which employees use various programs and
apps about their learning so that they improve their skills and ability to perform their work
also achieve the best way that how to increase overall productivity in appropriate manner.
Workshops: It is effective and interesting methods in which company conduct the
workshops in which they set various games for their staff members in order to improve their

knowledge about all the present information as well as data. This process also helps in
improving the confidence level by attending various workshops within the organization.
Training and development sessions: It is an effective resource which use the company to
increase their worker’s performance at working place which directly impact on overall
productivity of the business. For this Google use latest and advance technologies so that all
the workforce performs their work effectively and get better results (Marquardt, 2011). It also
aids in improving their own skills and knowledge about the technologies and their work so
that they handle it effectively.
The human resource manager of the Google has to focus on their employee’s
performance so that they reduce the chances of arising the conflicts situation at the
workplace. For achieve the sustaining at the market company resolve all the problems which
faced by the employees at the time of perform their job. Sustainable performance contributes
in enhancing the productivity level of the business at market place so that they easily attain
their goals, mission and vision in order to develop their overall growth in appropriate manner,
M2 Importance of implementing continuous professional development
Continuous professional development plan is more important or the company to
achieve the success at the market place. It aid in achieving organizational goals and objective
in effective manner. It also helps to the employees to develop their growth at the workplace.
It is prepare by the manager on continuous basis which improve the overall performance ion
order to get success. With the help in the company easily enhance their employees and so that
they perform their best and attain their goals in appropriate time period.
D1 Professional development plans
Professional development plan helps in setting the organizational objectives in
effective manner which are as follows:
Step 1
In this the technical skills is important which
should be developed in the organization in
order to produce as well as make innovative
products which offer to the customers in
order to increase the profitability level.
Step 2
In this the self awareness is also important
which should be created in order to define
employees understanding about the current
situation that is going at the workplace.
Step 3
Effective communication skills also define by
the employees so that they easily
communicate with the customers and other
staff members in effective manner.
Step 4
It is also important to focus on those areas
where employees are not able to achieve the
growth.
TASK 3
P5 (1) High performance working contributes to competitive advantage and employee
engagement
High working performance of the employee’s direct impact on organizational success.
It defines various methods and policies that helps in achieving organizational goals and

objectives in effective manner. All the common goals and objectives of the company helps in
improving overall performance of the company at market place. If workers done their all the
task as well as work in effective way that in this case, they improve productivity and also
provide more benefits to Google. It is more important for the employees that they also focus
on their work performance and also focus in improving their operational activities within the
business this process helps in enhancing overall goodwill as well as profitability of the
company (Maxwell, 2011). High performance is that overview of the firm in which the
manager always tries to develop their marketing activities in order to retain in effective
manner in front of large number of customers. One of the important aim of high performance
is to maintain the good skills and abilities of the workers at market place and also contribute
in development of the growth of the company so that they easily capture larger market share
an also increase the employee’s engagement. It will help in marinating better and positive
relationship with their customers and achieve their loyalty toward the company. On the other
hand, it also helps in managing their activities of the employees and top level management to
get sustainability in the company (Parker, 2011). Basically it is a systematic approach which
helps in providing the better advantage to their employees and employer so that they improve
their performance level and provide quality products and services to their customers in order
to get higher satisfaction in appropriate manner. In this many kinds of barriers are directly
impact on high working performance which define many cause such as less technological
knowledge, ineffective communication skills all these are affect the employee’s performance.
For this it is important for human resource department to select skilled and experienced
candidates who perform their job in effective way. For improving productivity, they also
provide better training and development programs so that they easily motivate them for doing
best work as a team in order to achieve higher success at market place.
HPW: It is an effective process in which is related to the developing environment in order to
motivate the employees for its work and task. In this activity every employees engage with
various organizational activities which aid in enhancing the overall performance of the
employees. If top level management fails to support the employees and they also do not care
about the company. In this condition the HPW activities arise within the organization which
helps in arising the employees perfo0rmanve in effective manner.
M3 Evaluating benefits of applying HPW
High performance at workplace helps to the company in order to achieve their target
in effective manner. In this there is effective advantage as well as benefits of the high
performance which are as follows:
With the help of high performance, organization easily achieve competitive position
at the market place. In this the people define their best cost and products as compare to their
rivals so that they easily attain the strong place. It is important for the company so that they
focus on their effective process and also invest money in order to achieve higher profitability
in appropriate manner. In this the employees of the company also take part in the decision
making process in which they share their opinion as well as problems which helps in building
the strong relation among all the employees in effective manner.
P6 (2)Various kinds of approaches to performance management
Performance management is an effective process of the company in which HR
manager manage all the activity of the employees in order to enhance their skills towards the

work performance. For this they formulate a plan in which all the employees work together in
order to monitor their performance level by taking feedbacks in appropriate manner. It is an
effective activity in which they provide better facilities by establishing their goals and
objectives and also allocate them as per employee’s capabilities so that they perform their
best and get positive results in most effective manner. Good performance of employees
highly contributes in overall success of the company at market place. In this the Google
company use various approaches to manage their employee’s performance and also motivate
them to enhance their productivity to achieve their target in appropriate time period. There is
some different type of methods of performance management which are as follows:
Comparative approach: It is an effective approach in which employees consist their
performance to the other employees within the business to improve their productivity in
appropriate manner. This strategy is a comparison method because it shows the employees
rate which highly based on employee’s performance at workplace (Rakodi, 2014). In this the
manager of the company use various techniques and method such as instance comparison,
forced distribution and many more. For example, if an employee who is x and performance is
50% within the organization and on the other hand another employee’s Y performance is
80% so that in this case Y employees is good in their performance level at workplace.
Attribute approach: According to this approach the manager of the company gives rates on
the basis of particular performance as well as parameters which include team work,
communication skills and problems solving.
Result approach: This is more effective and simple method in which the company consider
employee’s actual performance and gives them rates. For this they use two types of approach
to measure worker’s performance in effective manner and which are as follows: Productivity measurement and evaluation system: It is more effective and important
methods for employees which helps in increasing worker’s motivation toward their
goals and objectives so that they perform their best and enhance overall productivity
of the company at market place.
 Balance scorecard technique: It is one of the important techniques for the company
because it focusses on productivity, customers, financial operation of the business and
many ore which show employees performance at workplace.
Behavioural approach: It is one of the best and oldest method which highly related to the
performance management and also based on vertical scales of different job attributes which
determine the employee’s performance in most effective manner. In this the Behaviourally
Anchored Rating Scale (BARS) is also helps full because it defines various vertical scale in
which all the employees rankled on their performance at workplace. Along with this,
Behavioural Observation Scale (BOS) is also effective in which it defines the rate on the
basis of employee’s behaviour. Both are effective which helps to the company to evaluate the
worker’s performance in effective manner (Van Dierendonck, 2011).
Quality approach: It is also an important method which is used by the company because it is
focus on customer’s satisfaction toward the quality products and services in appropriate
manner so that they easily reduce the chances of rising the conflict situation. It will help in
improving the overall productivity of the company at market place. Best quality products help
in attracting large number of customers which contribute in organizational success in most
effective manner.

Performance management: This is one of the best method which is used by the company for
improving overall performance of every employees within the organization. It is related o the
team because every organization set a team in which all the employees work together for a
particular target. With the help of this company easily achieve their goals and objectives in
appropriate manner.
M4 Different approaches that support high performance at workplace
High performance helps to the business to achieve better success at market place. For
this various approaches are used by the company that support high performance are as
follows:
Result approach: It is more important for the manager to provide rate to the employees as per
their performance so that they grow their activities in order to develop effective performance.
It is effective and simple methods which is used by the manager to increase the productivity
level in effective manner.
Set expectations: It is important for the manager that should set the targets for their
employees so that they perform accordingly in order to improve their productivity level in
effective manner.
Provide feedback: It is important process for the manager to give feedback to their employees
so that they make improvement in their performance and achieve desirable goals and
objectives in effective manner.
D2 Judgement of High performance framework
High performance is very important at the workplace which helps to the employees to
develop their performance and retain for long time period within the business which
beneficial for the firm. In today's modern era, needs and demands are continuously change in
the market so that the company always provide better facilities as per the employees demand
so that they easily achieve their target in effective manner. The main focus of the business to
involved skilled and experience people at the workplace so that they perform their task in
best way and get positive results which h aid in increasing the productivity level at the market
place. With the help of skilled employees organization gather more revenue and also achieve
their profitability In this firm easily maintain their sustainability and attain their goals and
objectives.
CONCLUSION
From the above mentioned report, it can be concluded that development of team and
an individual is more important for the organization to attain the success in appropriate
manner. It also summarized that determination of employee’s skills, knowledge and attitude
is also important for the HR manager of the company in order to develop their performance
level within the business organization. In this personal skills and audit for HR professional
development plan which contribute in enhancing overall productivity of the company. Along
with this, requirements of professional development are also summarized that aid in
increasing performance within the organization. Discussion about contribution of high
performance of the employees regarding the overall benefits of the company in appropriate
manner.

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