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Developing Individual, Teams and Organisations Essay - TESCO

   

Added on  2020-07-23

14 Pages4352 Words61 Views
Developing Individual,Teams andOrganisations

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Professional knowledge, skills and behaviours required by HR professionals.................1P2 Analysing personal skills audit to identify knowledge, skills and behaviours..................3TASK 3............................................................................................................................................6P3 Differences between organisational and individual learning, training and development.6P4 Need of continuous learning and professional development............................................7TASK 3............................................................................................................................................8P5 Contribution of HPW in employee engagement and competitive advantage...................8TASK 4............................................................................................................................................9P6 Approaches of performance management .......................................................................9CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................11

INTRODUCTIONIn this era, every corporate association wants to gain higher profitability by enhancing itssales ta marketplace. For this purpose, management is required to provide training anddevelopment assistance to employees so as to improve their performance level and production aswell. Human resource management is treated as most crucial part within organisations that isliable to manage overall workforce and gaining higher outcomes from them (Bolman and Deal,2017). The overall coursework is based upon TESCO; it is one the leading retailer of groceryproducts and services in UK. The main objective of the company is to deliver qualitative andvalue added services to customers so as to attain higher satisfaction level. Apart from this, thereport will be describe skills. Knowledge and behaviour of HR personnel. While creating apersonal and professional development plan it is essential for managers to conduct a personalskill audit. Furthermore, readers will also come to know about the role of HPW in employeeengagement. TASK 1P1 Professional knowledge, skills and behaviours required by HR professionalsHuman resource management is essential for all business entities in completion of theirvarious functions, like – hiring employees, low attrition rate, effective training etc. Basically, themain role of HR department is to cope the workforce as they work together for accomplishmentof common goals and objectives. Along with this, it aims is to integrate decision making anddecisions are based on various aspects of employees (Chaskalson, 2011). In order to perform allsuch activities in the best possible manner, the HR manager of the company should be able tohave certain skills and knowledge that are stated as under: - Skills of HR managerLeadership and management skills:- The common objective of every business entity isto appoint a well skilled or educated people who is capable to manage and lead all workingactivities. Effective leadership and management skills helps human resource manager toinfluence people to do a specific task or activity. In addition, TESCO has efficient team of HRwho guides individuals by providing them training and development assistance. Good communication skills: The is foremost quality of HR person that aids them tointeract with others so as to implement coordination and cooperation within organisational.Effective communication skills also helps managers to recognise needs and wants to employees,1

as to provide them job satisfaction. In retailing industry, free flow of communication betweenmanagement and staff members also improves the decision making process of the companies. Decision making skill: This skills is required for each employers who are involved toorganise different activities at workplace. Thus, it is essential for human resource managers tomake better decisions so as grab future opportunities which is beneficial for growth and vitalityof overall organisation (Conboy and et. al., 2011). In TESCO, decisional activities are accessiblein raising performance level of staff members so that firm can easily achieve its goals andobjectives. Expertise – The human resource personnel must be expert in all areas of business. Itmeans to have goo problem solving skills so as to resolve the situations like conflicts in aneffective manner. Knowledge of HR manager: - Knowledge of business – It is fundamental that the HR manager should know that how torun a business functions in systematic manner. The person have to know how to grab futureopportunities by taking important and fast decisions. Knowledge of best practices- Having strong knowledge of best HRM practices, liketraining and development, recruitment and selections, performance management, career planningetc. plays an imperative role in improving performance and production level of overall company(Dahlgaard, Pettersen and Dahlgaard-Park, 2011). Knowledge of labour relation – Good knowledge industrial relations helps in managinghealthy and positive working environment at workplace. It consists labour laws, regulations andpractices so as to render effective facilities to employees. Strong employee relations also aids inattaining and retaining employees for long term period at workplace. It increases credibility ofbusiness entities. Behaviour of human resource professionalEthical behaviour – The HR professional of TESCO have to behaved ethically with allindividuals. In other words, ethical behaviour states that while developing all policies andprinciples HR manager have to consider values, morales and believes of staff members. Integrity: In this approach, HR professionals seeks to integrate equal employmentpractices. The person should follow fair employment rules while hiring new people, such as- nodiscrimination or partiality (Woodcock, 2017). HR managers need to give equal opportunities to2

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