This report analyzes the skills, knowledge, and behaviors required by HR professionals and the importance of professional development and continuous learning for sustainable business performance.
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DEVELOPING INDIVIDUAL, TEAM AND ORGANISATIONS
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TABLE OF CONTENTS INTRODUCTION..........................................................................................................................1 LO1..................................................................................................................................................1 P1 Determining professional skills, knowledge and behaviours and that HR professional are required to possess.......................................................................................................................1 P2 Analysing the complete personal skills audit for identifying appropriate skills, knowledge and behaviours and developing professional development plan for given job role....................2 LO2.................................................................................................................................................4 P3 Analysing differences between organisational & training, individual learning, training and development.................................................................................................................................4 P4 Analysing the need of professional development and and continuous learning for driving sustainable business performance................................................................................................5 LO3..................................................................................................................................................5 LO4..................................................................................................................................................5 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................9
INTRODUCTION Human resource in an organisation play very important roles in planning, directing and coordinating administrative functions in an organisation. They have the task to recruit , interview and to hire new staff. HR managers has the responsibility of consulting with executives of company to frame strategic planning. HR managers ensure that link and healthy relations between organisation and the employees are established. HR mangers ensures that the objectives of the employees are also satisfied aligning them with objective of the organisation. The given report will analyse the skills, knowledge an behaviour that HR professional are required to perform. It will also give an understanding about the factors that are to be considered while implementationandevaluationandtoensuredevelopmentalandlearningfor sustainable business performance of businesses. Report will also reveal about the methods through which highperformanceworkingiscontributiontowardscompetitiveadvantageandemployee engagement . This will evaluate the methods of collaborative working, performance management andeffectivecommunicationaresupportinghighperformancecultures.Studywillgive understanding about the Importance in effective management of business. LO1 P1 Determining professional skills, knowledge and behaviours and that HR professional are required to possess. Knowledge, skills and attribute Knowledge is a familiarity, awareness, or understanding of someone or something, such as facts, information, descriptions, or skills, which is acquired through experience or education by perceiving, discovering, or learning. Human resource departments are required to possess multiple skills an knowledge. It is termed as fast department. Human resource managers are required to possess the following skills and knowledge. Organisational skills In human resources organisational skills are having special importance. These skills are usedbyorganisationforbuildinglinkbetweenmanagementoftheorganisationandit employees. These skills are required for organizing and managing organisational objectives with that of it employees. HR manager are required to ensure that all employees as well department of the organisation are working efficiently and effectively. Organisational skills include time 1
management, records management and calendar management. Skills are required for organising meetings and other occasions, using tools like ATS software for effective management. Communication skills One of the important skill which HR managers are required to possess is excellent communication skills. Communication is not limited to speaking but also covers writing skills. HR managers are required to deal with internal as well as external people associated with organisation. HR manager are required to have effective communication skills so that they can listen the grievances of employees and respond to them effectively. Managers should be able to resolve the conflicts that arise within the organisation through effective communication. Multi Tasking HR manager of organisations are requiredto perform multiple task at time. They have to undertake the responsibility of various department at single time. The skill is required in HR managers so that they can control as well as monitor multiple functions being performed in the organisation. Organisation with such managers are able to run heir functions without any flaws. Recruitment & Hiring Another important knowledge and skills required by HR manager is that they should be able to analyse the candidate before hiring them for the company. Employees are hired through process of interviews. Manager should be able to communicate effectively with candidatesand also represent company strongly(Fratričová and Rudy, 2015). Recruitment and selection process is an important process which HR department are required to perform with utmost care. Adaptability skills HR manager should be prepared for accepting the changes that arise in the organisation whether internally or externally. HR managers are required to be adaptive over the changes in working place is foremost requirement that HR manager are required to possess. They have the responsibility of implementing the changes effectively within the organisation considering various factors which may affect the change. P2 Analysing the complete personal skills audit for identifying appropriate skills, knowledge and behaviours and developing professional development plan for given job role. Skills audit SELF AND TIME MANAGEMENT I am capable of finishing my work by appropriately organising work. 2
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I am able to effectively manage time when lot of work is pending. PROBLEM SOLVING AND CRITICAL THINKING I have the ability of working in team without having any conflicts or disputes. I choose the best options when different methods are available for solving the problem. I find out results by breaking the problems into simpler parts LINGUAL COMMUNICATION I prefer to listen the opinions of people giving a positive attitude I ensure that I will come out with maximum opinions and ideas that will be valuable for company and give new recognition in company. I have the ability giving an effective presentation building confidence in people PENNED COMMUNICATION I am able to make assignment paragraphs using sign language for effectively communicating the ideas to people. I have the ability of drawing important points from presentations and meetings. INFORMATION LITERACY I can gather information from various sources like internet, books, journals etc.. I am able to easily figure out the main arguments of authors in books. Developing a PDP plan Developme nt objectives PriorityActivities to be undertaken ResourcesTarget Start Date Target End Date Criteria for success Communica tion skills MediumIwillbe managing and prioritising the study for communicat ion studies. Iwillbe practising communicat ionthrough different nations. Iwillbe joining interpersona lskills developmen t classes. Willbe attending seminars for communicat ion skills. 01/10/1931/10/19Ableto speak without hesitation andmaking people understand. 3
NumeracyHighIwillbe practising the numerical problems and confirming themwith tutors Booksand internet sourcesand tutor will be concerned. 1/12/201931/12/19WhenI wouldbe abletodo assignment requiring numerical skills accurately LO2 P3 Analysing differences between organisational & training, individual learning, training and development. Training and development- Training and development refers to the seminars and programs that are kept for enhancing the knowledge and skills of individuals. Individual learning involves efforts taken by employees at individual level to enhance its knowledge and skills Organisational LearningIndividual LearningTraining and development Organisationallearningrefer to the learning of every day thatisgainedbypeople working in High town housing. Theworkperformedbythe employees is increasing their experiences.Everynewtask and work that is provides ion the organisationadds to the personalityofpeople.The workperformedinthe organisation helps the people togainexpertiseinthat particular field. Manufacturing processes are performed only inorganisationsand employeesaretrainedfor performingthesejobs. Organisationallearningis important and enables them to takedecisionsrelatetothe performance of tasks. . Every individual working in theHighTownHousing performeverytaskwith motive of learning something new(Zheng,Molineux, Mirshekary and Scarparo, 2015). Atindividuallevelitis essentialforemployeesthat every task which is performed byisaddingtotheir personality. Employees should takechallengingtasksthat givesthemnewknowledge andexperiences.Individual learningisimportantfor growthandpromotion. Individuallearningalso involves researching about the newtopicorcontentthat increasestheirknowledge. Individuallearningisseen most individuals are working in jobs of their preference and . Trainings are provided to for enablingtheworkforcefor effectivelyperformingthe work.Trainingand development programs should beheldtimelyforenabling workforcetoperform effectivelyinthechanging environment.Traininghelps thehousingtomotivate employeestoacceptthe changes that are required to be adoptedbythecompany. Trainings are performed both forenhancingtheindividual learningandalsothe organisationallearnings. Developmentprogramssuch as educatingthemabout the newprocesses,market knowledge,workethics develop their personality as an individual 4
interests. P4 Analysing the need of professional development and and continuous learning for driving sustainable business performance Itisfoundthatexecutivesinvestingseminarandconferencesforprofessional development of employees working in High town Housing. Continuous learning deals with expanding the skills of employees responding to new developments and changing environment. Professional development and continuous development is important for dealing effectively with the changing environment(von Borell, Weiss and Penke, 2019) . Professional development is done through training and developing the professional skills and knowledge by making them participate in independent and interactive learning. This enable employees of housing in improving the capabilities so that they can perform their roles effectivelyandefficiently.Professionaldevelopmentisimportantsothatheycanmeet requirementsof company as per the continuously changing environment. For the sustainable growth of the business it is essential that professional of company are updated with recent and currentmarkettrendsand scenarios.Professionaldevelopmentwill bringnewideasand innovation that will help the company to perform its work with efficiency. For sustainable business performance it is important for high town housing to give new and challenging tasks to employees that will lead the business in achieving new heights(Noe and et.al., 2017). Continuous learning refers practices carried out by individuals and organisations for increasingknowledge.Continuouslearningshapesteaminadoptingchangesofbusiness environment. Continuous improvement is essential dynamic economic environment demands the team to be updated with current knowledge and be adaptable and flexible with the changes that might be required to be adopted. Company investing in people are much efficiently managing their business operations as continuous learning enhances the efficiency of employees. LO3 (Covered in PPT) LO4 (Covered in PPT) 5
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CONCLUSION From the above study it has been summarised that company has been engaged in following high performance work practices which has helped them in motivating employees and also retaining them. IT has also been interpreted from the report that HR advisor must have technical and communication skills in them. This will help them in achieving their objectives and goals. This will also help company in growing and establishing their market., This can also help them in creating consumer loyalty. 6
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REFERENCES Books and Journals Cascio, W.F., 2015.Managing human resources. McGraw-Hill. Fratričová, J. and Rudy, J., 2015. Get Strategic Human Resource Management Really Strategic: Strategic HRM in Practice.International Journal of Management Cases,17(4). Saks, A.M.andGruman,J.A.,2017.Humanresourcemanagementandemployee engagement. InA Research Agenda for Human Resource Management. Edward Elgar Publishing. Noe, R.A. and et.al., 2017.Human resource management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education. Noe, R.A. and et.al., 2017.Human resource management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education. von Borell, C.J., Weiss, A. and Penke, L., 2019. Developing individual differences in primate behavior: the role of genes, environment, and their interplay.Behavioral ecology and sociobiology. 73(2). p.20. Zheng, C., Molineux, J., Mirshekary, S. and Scarparo, S., 2015. Developing individual and organisational work-life balance strategies to improve employee health and wellbeing.Employee Relations.37(3). pp.354-379. Online [Online]. Available through : <>. [Online]. Available through : <>. 9