Report on Skills and Behavior of HR Professional - Vodafone

Added on - 06 Jun 2020

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Developing Individual,Teams and Organization
Table of ContentsINTRODUCTION...........................................................................................................................3Section 1: Report..............................................................................................................................3(a) Professional knowledge, skills and behavior required by HR professionals (P1)..................3(b) Personal skills audit to identify appropriate knowledge, skills and behaviors anddeveloping a professional Development plan (P2)......................................................................5(c) Professional Development plan (P2)......................................................................................6(d) Differences between organizational and individual learning, training and development (P3)......................................................................................................................................................8(e) Need for continuous learning and professional development (P4).......................................10SECTION 2: ESSAY.....................................................................................................................11(i) Contribution of HPW in employee engagement and competitive advantage (P5)................11(ii) Different approaches to performance management (P6)......................................................12CONCLUSION..............................................................................................................................15REFERENCES...............................................................................................................................16
INTRODUCTIONDevelopment is very essential in an organization. If change and development will nottake place then organization will not be able to grow. It is manager’s responsibility to take carethat both employees and organization are developing in their respective fields. They should havegood amount of knowledge in order to compete with other companies because all of them arevery efficient in their respective work. Individual development can be done only when the personis ready to learn new things. Team development is mainly dependent on the members of thatparticular team because if they will be efficient then only team will grow and if individuals andteam will grow, organizational development will automatically take place. The company whichwill be linked here is Vodafone. In this report, the skills and behavior that an HR professionalshould have will be analyzed, important factors that should be kept in mind while evaluating andimplementing learning and development process will also be discussed (Anderson, Potočnik andZhou, 2014). Along with this, contribution of high performance working in employeeengagement and competitive advantage, ways of evaluating performance management,collaborative working in an organization will also be studied here.Section 1: Report(a) Professional knowledge, skills and behavior required by HR professionals (P1)While working as an HR Professional, there are so many responsibilities that are requiredto be completed by the HR person in an organization. They are the ones who are held responsiblefor choosing the right staff for the company who are right skills and experience which is requiredby company (Berry ., 2011). They have the responsibility to train them and provide them withsufficient responsibilities to enhance their performance in company. HR department is there inevery company and they only look that company is working towards its aim or not. The keyknowledge, skills that rare required by HR professional in Vodafone are:-Working closely with various departments:- If HR is planning to work with each andevery department then this will be very good for company because in this way HR
department will understand each and every department very closely and they will be ableto make appropriate for them.Increasingly in consultancy role:- Consultancy services are paid services whereconsultants share their expertise and knowledge to help businesses attain goals and solveproblems. They tell you what is good for your career and what is not. HR departmentplays such type of role in an organization where they guide employees to use their skillswhile working so that they are able to achieve theirs as well as organizational goals.Promoting equality and diversity:-Not only in Vodafone but in every organization, HRdepartments are responsible for maintaining equality and diversity in the organization’sculture. Companies are often known by the culture they follow so companies alwaystake care that a good culture is followed in their organization so that all the employees arehappy and satisfied and a good image is built by company in front if its employees and inmarket as well (Bolman and Deal, 2017).Recruiting Staff: -This is the basic function that is conducted by HR department. Theyhave to recruit staff that is efficient in their work and can cope up with the responsibilitiesthey will have to fulfill in their job. They follow a proper process to employ peoplebecause if wrong employee is chosen then organization’s work will hamper and aim willnot be achieved.Developing and implementing policies: -HR professionals are responsible for bringingin policies that will be implied in whole organization and employees have to follow itvery strictly. These policies are like prescribing the working condition oof organization,performance management of employees and organization, providing equal opportunitiesto employees and no discrimination is done between them, decreasing employeeretention rate by handling absence management well.These are some basic knowledge and skills that an HR professional should have in anorganization. Other than these, some more skills are like-Advising the staff on pay and other remuneration issues which include theirpromotional benefits as well,
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