Determine appropriate knowledge, skills and behaviours (KSB).docx
Added on 2021-01-03
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Professional Development
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DEVELOPINGINDIVIDUALS,TEAMS ANDORGANISATIONS
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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1SECTION 1......................................................................................................................................1a) Determine appropriate knowledge, skills and behaviours (KSB) that are required by HRprofessionals across the department.......................................................................................1b) Analysing a completed personal audit for identifying any training and developmental needs................................................................................................................................................3c) Creating a personal and professional development plan (P2)............................................4d) Analyse differences between organisational and individual learning; training anddevelopment (P3)....................................................................................................................8e) Analyse the need for continuous learning and professional development to drive sustainablebusiness performance (P4).....................................................................................................9SECTION 2......................................................................................................................................9i) Demonstrate understanding of how HPW contributes to employee engagement (P5).......9ii) Evaluate different approaches to performance management (P6)...................................11CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................14
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INTRODUCTIONAn organisation’s main asset is always referred to be its employees who are the firstresponsible bodies to form an administration that is intending to work towards the attainment ofa common goal. The current report is all about developing the individuals as well as team that inturn is apparent to grow and improve the entire firm towards a positive direction. It is with aspecial consideration of a chosen establishment that is popularly known for its hospitality basedservices and is entitled as Hilton (Li, Sanders and Frenkel, 2012). The present report willillustrate the way in which Hilton Group is considering to develop its people to gain highershares in the market and make it a profitable entity in terms of growth and progression. HiltonGroup with its headquarters in US has a foundation year of around 100 years. It is operating inmore than 5500 locations all over the globe. This necessitates Hilton to hire a trained set ofemployees and continually develop them to successfully operate at an international level. SECTION 1a) Determine appropriate knowledge, skills and behaviours (KSB) that are required by HRprofessionals across the department.An HR professional is required to be quite good at communication and negotiation skillsthat will help the firm like Hilton Group to improve its efficiency and effectiveness by placinghighly skilled and knowledgeable workforce with a good behaviour and interaction skills. Thisskill set and knowledge possessed by an HR professional will help the firm to gain a goodcontrol over the operations that have been practiced by the firm in an effective and innovativeway. Some major knowledge, skills and behaviour measures that have been taken inconsideration are as follows:KnowledgeThey must possess appropriate and effective measures that will help them to manage thebusiness operation and other activities that have been taken by the HR department of thefirm in a better way (Brewster and et.al. 2016). An HR professional will also have a thorough knowledge about various laws andobligations that are to be taken in the organisation like Hilton group. Different employeebenefiting acts like equality act, human right's act, anti-harassment act etc. ensure theeffective policy and working at the organisation.1
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