Professional Development Plan for HR Professionals at Hightown Housing

This report focuses on the professional development of HR professionals, using Hightown Housing Association as a case study. It begins by defining the essential knowledge, skills, and behaviors required of HR advisors, including numerical and communication skills, employment law knowledge, and ethical behavior. The report then analyzes a personal skills audit using SWOT analysis, identifying strengths, weaknesses, opportunities, and threats, and develops a professional development plan to address areas for improvement, such as communication and numerical skills. The analysis differentiates between organizational and individual learning, emphasizing the importance of continuous development through training and mentoring. The report concludes with a reflective statement on the challenges and opportunities of an HR advisor role and emphasizes the importance of communication, transparency, and ethical conduct for success in the field.

Developing individuals,
teams and
organisations

INTRODUCTION
Developing individuals, group and organisation place an immense opportunity for
accomplishing the task within the organisation. In today's business environment market are
more competitive and the success of the business venture is depends on the capabilities of the
expansion and advancement of the individual person knowledge and abilities within the
organisation (Woodcock, 2017). This report is based on the Hightown Housing association that
is one of the famous charitable housing association established in Hertfordshire, Bedfordshire,
Buckinghamshire. There are around 800 working employees that includes both part-time and all
time employees and the turnover of organization is approx £48 million. It includes the skills,
knowledge and behaviour of the particular job role occur in HR Professionals. In this
professional development plan helps in developing the continuous skills within a limited period
of time by providing training, mentoring to the employees. It involves comparison between
organization and individual learning, and also training and development and needs of continuous
development so that organisation may sustain in the marketplace. It also includes the HPW to
understand the employee engagement for gaining competitive advantage within market. At last it
shows the various conceptualization of performance management that helps in high performance
culture within the business venture.
LO1
P1 Determine appropriate professional knowledge, skills and behaviours that is required by HR
professionals
HR Professionals is the one who can understand the role within the leading organisation
for developing the business firm and proper utilisation of manpower who are working within the
business firm. They are working as a workforce analysis and their roles with their impact on HR
functions and practices. In case of Hightown housing association, HR Professional can analyse
the role of the HR advisor within the company by examine their skills, knowledge and behaviour
that can be shown below (Waddell and et. al., 2019).
HR Advisor Is the one who can be responsible for managing and organising the full
range of the services related to human resources. Their main role is to advising both clients and
employees and for hiring new candidates and taking care of the existing one. In case of

Hightown housing association this play an essential role and their skills, behaviour and
knowledge can be shone below (Hawkins, 2017).
Skills
 Numerical skills- It refers to that skill that is based on mathematical skills in which a
person can analyse the numerical information for taking best decisions and judgement. In
case of Hightown Housing association, HR advisor have this type of skill so that they can
conclude the right decisions related to employees benefits so that they give effective and
efficient results to the company profits.
 Communication skills- It is the foremost skill that was related to the HR advisor because
without it no other activities can give the successful results. To successfully achieves the
task proper understanding between the employees and leader can be done and for this
they can understood the guidelines. In case of Hightown housing association, HR advisor
have a effcetri9ve communication skill to complete the task on effective and efficient
way (Thorpe, 2016).
Knowledge
 Employment law- It refers to that term in which a person who is a HR advisor have a
full knowledge regarding the laws related to employee benefits. In case of Hightown
Housing Association, this knowledge is very essential in the HR advisor because it helps
in satisfying the workers on their job and due to this they can retain within the company.
 Performance evaluation- It is very essential knowledge in the HR advisor as in this
they can assess the performance of an employees accordant to their skills and capacities
so that providing promotions and other benefits can be easily given to the capable and
deserving candidate. In case of Hightown Housing association, HR advisor should have
an appropriate knowledge regarding observing and evaluating the performance of
employees (Swanwick and McKimm, 2017).
Behaviour
 Ethical behaviour- This term helps in showcasing the proper understanding of the
ethical terms and rules that is related to employees and their benefits. It is an effective
term in Hightown Housing association because it helps in controlling the behaviour of
employees. It is presented in the HR advisor of the organisation because they play a role
of mediator between employees and employers.

 Transparency and Trustworthiness- It is an essential term for every successful
organisation in this a person can clarify all their thoughts and information that is
important for accomplishing the task. It also very effective to maintains the friendly
relations within the working environment. In context of Hightown Housing Association it
should be present in the HR advisor so that they can satisfy the employees and due to this
they work effectively and productively (Grant, 2017).
The above explained knowledge skills and behaviour it is to be evaluated that it is
essential for a HR advisor to have all this skills and knowledge so that company will gain more
competitive advantage and also have the work force who work productively. If a HR advisor
cannot make a trust in their employees and clients mind company cannot sustain in the market
for a longer period of time. Good communication skills helps in conveying the information
effectively within the organisation so that conflicts may not be arise. This all KSB helps in
gaining more profits and also increases the brand image in the marketplace.
P2 Analyse completed personal skills audit for knowledge, skills and behaviours and develops
professional development plan for given job role
For analysing the individual development SWOT analysis is the best way because it helps
in showing the strength and weaknesses and also opportunities and threats of an individual
person so that enhancing the skills and knowledge can be easy. In this professional development
plan and personal audit skills also very helpful to know the area of improvement. For the HR
advisor role within Hightown Housing association this terms can be shown below (Karlsen and
Larrea, 2016).
SWOT Analysis
Strength Weaknesses
 The major strength as a HR advisor is
that I can effectively maintains the
relations within orgamnisation by
following proper employment laws.
 The main weaknesses as a HR advisor
is the lack of listening and and
understanding the other message
properly for this I need proper training
program.
Opportunities Threats
 The major opportunity is that by  It suggest the blockages that was

developing the skills and knowledge in
the companies helps in future
sustaining in the business world.
present in the developing and
enhancing the skills and knowledge for
growth.
After analysing the skills and knowledge by using SWOT analysis, it is to be examine
that some areas on this HR advisor is very strong and some will create problems in future
growth and in this personal audit skill and professional development plan help in enhancing
knowledge in the the weak area so that project can be achieved in an impressive and efficient
way (Pareek and Rao, 2015).
Personal Skill- Audit
Skills Personal Audit Questionnaire 1 2 3 4 5
Communication
ability
Effective listening *
Good in understanding the other message in
limited language
*
Numerical skills Good in simple calculations *
Good in determining the facts and figures using
percentage, fractions etc.
*
Effective interpretation by following graphs *
Employment law Effective knowledge related to legal rights and
laws
*
Good in holding the relation and satisfaction of
workers
*
Performance
evaluator
Effective in measuring the employees
performance
*
Effective in guiding workforce *
Ethical
Behaviour
Effective knowledge of code of conducts *
Effective in applying laws and regulations *
Transparency Good in maintaining the transparency and trust *

and
trustworthiness
with clear vision
1 bad, 2 not bad, 3average, 4 good, 5 excellent
By analysing the above personal audit it is to be evaluated that for a role of HR advisor.
In this having an enough skills and knowledge helps in gaining the profits and development in
the future perspective. But at the same time due to weak in some of the skills but because of
other skills and knowledge can easily cope up enhancing my knowledge and develops my
behaviour. This analysis shows that communication and numerical skills is weak but because of
high transparency and ethical behaviour I can easily balance my weakness with my strength. It
shows that I have an average in evaluating the performance but due to proper following the rules
and regulations it cannot be much effect the weaknesses. For a HR advisor, transparency and
trust is very essential and this helps in overcome my weaknesses and helps in developing the
professionalism.
Professional development plan
What do I want What will I do to
achieve this
What resources
or support will I
need
What will my
success criteria
be
Target
accomplished
dates for review
Enhance
communication
skills
Participating in
group discussion
and presentations,
in video
conferencing etc.
Internet, superiors
, colleagues,
laptops phones
for presentation,
group discussion
with the team
members. Follow-
up from the
trainers.
For developing
this skills it helps
in stay connected
with the
employees and
for clearly
understanding
their issues so
that solving it
would be easy.
This is very
essential for HR
advisor job role.
Within a period of
one month

Build numerical
skill
Regular
practising,
solving simple
mathematical
questions,
interprets graphs
and figures on the
basic level.
MS Excel,
experiences
trainer, regular
practice etc.
It helps in
managing and
organising the
satisfaction level
of employees
related to their
pay and
allowances that
will helps in
effective work
and proficient
results.
Two weeks
Reflective statement
Questionnaire Explanation
Why organisation could choose this specific
job role?
HR advisor is one of the essential job role
because it creates a relation between workers
and managers and also helps in communicating
the information for completing the task.
What is the difficult part for HR advisor job
role?
The to the highest degree challenging part of
this role is to maintains the understanding and
relations within the business enterprise.
What actions can be taken by company to
achieve this challenge?
Fort successful results, I will enhance my
communication and numerical skills so that data
and relations can be made effectively and show
transparency within organisation.
By analysing the above skills knowledge and behaviour it is to be reflected that for
become a HR advisor of an organisation I can have enough skills and knowledge as it is an
effective job role because it helps in maintaining the relations between employees and
employers. For this effective communication is very essential. But at the same time I have weak
in communicating the information that shows the great challenge in front of becoming a HR

advisor for this I can participate in various pre4sentations, group discussion etc. to enhance and
improve my communication and numerical skills. So that it reflects the good results in front of
the organisation by in creasing the growth of the firm in the marketplace.
M1 provide detailed professional development plan that evidence of personal reflection and
evaluation
As an HR advisor enhancing the skills and knowledge is very essential to productively
perform the task and achieves the goals according to that by the subordinates because they
understand it clearly. In this SWOT analysis is the best way top analyse the facts and figures for
improving the professional growth for future terms. In this Person skill audit helps in analysing
the weak and strong ability, study and behaviour so that improvement can be easy. In this
professional development plan helps in enhancing the knowledge on the weak area by regular
practice and proper training sessions.
LO2
P3 Analyse differences between organisational and individual learning, training and
development
Differences between organisational learning and individual learning
Personal development refers to an approach that helps in developing the manpower and
human capital within the company with the significance skills and knowledge. It represented as a
first benefit for the workers and business firm to achieves the goals with the optimum utilisation
of resources. It also helps in improving the performance of employees so that longer
sustainability of the firm can be attained. It is very essential to done the comparison by the High
town housing association because it helps in taking effective decisions so that they can earn
higher profits and sustainability in the marketplace. There are two major difference that can be
shown below.
Basis Organisational learning Individual learning
Objectives The major aim of the
organisational learning is to
analysing the necessity and
requirements that place
positive and negative impact
The main purpose of this type
of individual learning is to
enhance the knowledge and
skills for personal growth that
is done by their potential

on the organisation. It includes
training and development, set
objectives for future and
taking some essential measures
for successful company
(Pareek, and Purohit, 2018).
learning behaviour. It also also
in enhancing the growth and
development of the individual
that helps in earning more
profits and revenues by
effectively and efficiently
showing results.
Meaning This is an essential term that is
used to transferring and
retaining the knowledge within
the business venture. In this
organisation improvement is
based on the employees
learning and their knowledge
because if they work
effectively and efficiently it
helps in developed the healthy
and friendly relations between
the workforce this helps in
enhancing the productivity and
gives the proficient results to
the organisation.
Individual learning is an
activity of the behaviour and
knowledge that is generated
from motivation and interest of
an individual person for
completing the task. It helps in
showcasing the various
circumstances that helps in
enhancing the knowledge of
individuals employees within
the business enterprise by
including different sources for
gaining more skills and
knowledge.
Dependability In Organisational learning a
person is depend on those
learning criteria that is given
by the superior authority.
In individual learning there is
no burden on the a person as
they are not depending on
other person for learning new
things.
Growth Organisational learning is
based on the overall growth of
the business so that they will
Individual learning is based on
personal growth and
development for their future

sustain in the marketplace for a
longer period of time.
benefits and high standard of
living.
Comparison between training and development
Basis Training Development
Concepts It refers to that program that is
organized for developing skills
and knowledge according to
the job requirements (Rees and
French, 2016).
It defines the process of
creating growth and progress
that offers the positive change
within the organisations and
the individual person.
Purpose The aim of training is to give
the knowledge on the specific
job and the role requirement. It
is evolve around the current
needs.
The main purpose of
development is more
conceptual and focused on
their overall progression and
their activities are based on
future concepts.
Nature In training company can take
whole responsibility to
providing the training to their
employees so that their skills
for a particular task will be
enhanced.
As development is related to
the self assessment nature
where individual person can
take the whole responsibility
for enhancing their skills for
the they will create
development plan and
activities.
Number of persons involved Training is provided for
providing the knowledge to the
particular job role.
Development is related to only
one individual in which general
and conceptual knowledge will
be enhanced for future growth.