Developing Individuals, Teams and Organisations - Desklib

This report discusses the importance of professional development, skills and behaviours required by HR professionals, personal skills audit, organisational and individual learning, training and development, and the need for continuous learning and professional development for driving sustainable business performance. The report focuses on Sainsbury, the UK's second-largest supermarket chain, and provides analysis and recommendations for improving employee performance and work culture.

Unite 35
Developing Individual,
Teams and
Organisations

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK ..............................................................................................................................................4
P2 Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role..........................6
M1 Providing a detailed professional skills audit that demonstrate evidence related to personal
reflection as well as evaluation...................................................................................................7
P3 Analysing the difference between the organisational and individual learning,training and
development................................................................................................................................9
P4 Analysing the need for continuous learning and professional development for driving
sustainable business performance.............................................................................................11
M2 Application of learning cycle theories for analysing the importance of implementing
continuous professional development.......................................................................................12
D1 Producing a detailed and coherent plan that appropriately sets out learning goals and
training in relation to the learning cycle to achieve sustainable business performance
objectives...................................................................................................................................13
P5 Demonstrating understanding of how HPW contributes to employee engagement as well as
competitive advantages within a specific organisational situation...........................................13
M3 Analysation of several benefits by applying HPW with justifications to a specific
organisational situation.............................................................................................................14
P6 Evaluate different approaches to performance management and demonstrate with specific
examples how they can support high- performance culture and commitment..........................14
CONCLUSION .............................................................................................................................15
REFERENCES..............................................................................................................................17

INTRODUCTION
Professional development is the process of learning and cultivating essential credentials
which helps in enhancing critical thinking or self reflection. It enables an individual to grasp
many new skills and knowledge which helps them resolve complex challenges during in their
professional career. An individual with such skills and attributes helps in meeting the goals of an
organisation. Each employees performance is evaluated by the organisation in order to ascertain
their actual individual contribution in the growth of an organisation. For an organisation or a
corporation it is very important that they have best and skilled employees and teams in their
organisation. Employees are the human capital of an organisation which are considered most
important assets whose contribution is to enhance the functionality of an organisation.
Organisation often conduct training programmes for its employees with the view to improve
their credibility in their work. An employee who are well skilled and disciplined is given
opportunities to grow more in by rewarding and recognising, in this way it tends to boost their
confidence and develops sense of loyalty towards comply. An organisation chosen for this
company is Sainsbury for illustrating the factors relating to individual and team development
and how they help in developing an organisation. Sainsbury, is a UK based company and the
second largest supermarket chain(Widmann, and Mulder, 2018). This report will cover all the
relevant skills, knowledge and behaviour of Human Resources management which helps in
managing all the important functions of an organisation. An analysis will be made on how
employees can perform better in order to counter market competitors and what strategies is to
be adopted to manage performance and to support and promote effective and productive work
culture among faculties.
TASK
P1 Identify appropriate and professional knowledge, skills and behaviours that
are required by HR professionals
An HR department is the most important and efficient department of an organisation which
works in divers field and handles many internal affairs of a business organisation. Their role is
significant as they manage all the official functions of an organisation like, documentations,
recording, selecting, recruiting, conduct training programmes and events and maintain

relationship between employees and employer. They are responsible for many activities, as they
are the unit of a team which interacts and address concerns and grievances of an employee
directly and convey concerns and problems to higher level. They even motivates employees by
organising activities of an event within the organisation to boost confidence. There are various
skills which are necessary in profession of HR, their work is to assist and monitor the
performance of employees and to establish and maintain transparency in work culture. In respect
of Sainsbury, following are skills and knowledge which are required are mentioned below:
Skills
For HR professionals it is very important that they effectively manage and regulate all staff
members and enure that their work environment is safe. The role of HR does not limit to manage
the existing employees, they even had the responsibility to recruit new candidates and provide
training to new employees and make them acknowledge with the work culture of the
organisation. A candidates is required to have good communication skills during the process of
appointment or an interview. Following are the skills which are given below:
 Interpersonal skills: Usually skills and behaviour which are required for HR
professional is more of soft which could help them to convince others. It makes healthy
and professional interaction with employees in order to make employees safe and
comfortable at workplace(David, Endedijk, and Van den Bossche, 2022).
 Confidentiality: it is another factors which is required to manage with due care and
caution. Confidentiality signifies keeping things under the shadow so that they cannot be
misused. There are several documentation and information related to company and its
employees which neds to keep confidential. HR has many information in the form of
records and documentation towards which they are responsible to keep them safe. To
keep important and relevant things confidential is a skill of determination and
commitment which an HR needs to have and follow at in their profession.
Knowledge
 Management and Administration: Both of these acts as an engine of an organisation ,
as all the important work and records of daily operations are being regularised by
organisational management and administration. An HR professionals are required to

manage all the administrative affairs as per the constitution or principle objectives of an
organisation.
 Personal and Human resource: The primary function of an HR is to conduct the
process of recruiting, selecting , interviewing of candidates. An HR is required have
knowledge of many areas to understand the behaviour or tetrameter of a candidate at time
of recruitment process. An HR is responsible for hiring the best and suitable candidate for
the position of vacant job(Gupta, and Pathak, 2018).
Behaviour
Goal Oriented: Every organisation has its sets goals and objectives, it is well enshrined in the
constitution of the organisation which are commonly know as AOA ad MOA. The HR
department is under an obligation to follow the policies and objectives of an organisation in
order to attain the goals and targets of an organisation.
P2 Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role
Personal Swot Analysis
It is a tool which is use by business organisation to evaluate the personal and professional
attributes of every employee, such attributes includes, their skills, behaviour, relation, actions,
work performance etc. this tool enables an organisation to know the credibility of their
employees and their loyalty toward an organisation and their efficiency at work place. Personal
tool analysis is used for identifying the physical and mental strength and weakness of an
individual employee who are employed in an organisation. Through this tool all the gaps and
deficiencies which are found in an employee can be improved(Goldberg, and Warburton, 2021)
Strength Weakness
 Every business organisation looks for
the best and active person of reasonable
prudence and have a knowledge about
the company and its aims and
 My weakness is I take time in making
decision because of which my work
performance affects. There are
situations arise where quick decision is

objectives. An HR professional must
have all the skills which are required in
such profession like listening,
communicating, problem solving and
many more. In my case I am a good
listener as I can relate thing with the
people who brings any concern with me
and I actively listen to them and give
relevant suggestions and solutions to
them.
 Another strength of mine is I take
actively participate in many tasks and
events and confidently perform my
task. In this way I can understand work
culture and contribute in achieving the
goals of the company.
required but I can not take correct
decision at such point of time.
 The other weakness my time
management skills. As indulge with
many activities which are not even
important and due to which I delay
important work
Opportunities Threats
 The opportunities that I see is to
interact with people. This will help me
in developing my communication skills
and learn many new thing by
interacting with people.
 HR profession can help me to learn
many different language, because the
process of interview requires
understanding of many language.
 The threats which I fear most is
competition, as there are many
candidates who are qualifies and
eligible for HR profession.
 The other threat is development and
advancement in business sector.
Business sector is is transforming as it
adopting many new strategies and
approaches for business enhancement,
therefore, such businesses looking for
high qualified person who has the idea
of contemporary business.

M1 Providing a detailed professional skills audit that demonstrate evidence related to personal
reflection as well as evaluation
Professional skills audit
This tool helps in analysing and evaluating the behaviour of an individual and their knowledge
where they lack. In context of Sainsbury, the company is focused on examining skills of its HR
faculties and by way of this tool gaps and deficiencies can be established and changes can be
brought for making improvement where it lack.
Skills/Knowledge/Behaviour Poor Average Good Excellent
Interpersonal skills *
Confidentiality *
Administration and management
knowledge
*
Personnel and human resource *
Solution oriented *
Personal Development Plan
Through this plane individual who are lacking behind in their skills can bring improvement in
their professional skills. Similarly, in context of Sainsbury they require to set a plan for
improving skills of their employees which helps them to acquire better understanding of work.
In below table SWOT analysis of professional skill and audit tool is described:
Skills Current
ability
Target ability Developing
opportunities
Judging
criteria
Time Frame
Time
management
Good As per my
current ability in
respect of my
For
developing
interaction
For my skill
evaluation I
can take
4 Months

interpersonal skill
is good, but I
want to improve
and develop this
skill and become
more fluent and
confident to put
my view in in
front of my
associates without
an hesitation.
skill in need to
keep practice
with my near
relatives and
colleagues to
boost my
confidence.
assistance and
critics from
my parents
and friends, as
they can judge
my
performance.
Decision
making
Poor My decision
making capacity
is poor and it can
affect my work
record. My first
target to improve
my decision
making capacity.
Decision
making skill
can be
improved by
analysing
thought
process and
understanding
of situations
yo which I
have to deal. I
need to remain
calm and free
in tricky
situations and
act like as a
prudent
person.
The evaluation
on my
decision
making can
be made by
my associated
and friends.
5 Months

P3 Analysing the difference between the organisational and individual learning,training
and development
An organisational and individual learning is the process of gaining knowledge in order to
develop professionalism towards business work. This learning helps both individual and
organisation as well. Similarly(Murphy, 2020). in context of Sainsbury, for professional learning
an organisational development and individual learning programmes should be initiated in order
to attain the principle objectives of an organisation. The differentiation between individual and
organisational learning along with training and development are given below:
Organisational and individual learning-
Basis Organisational learning Individual learning
Meaning It is way through which knowledge
is used and transformed in order to
implement it on business targets.
It pertains to self learning by
cultivation self reflection and
consciousness. Individual learning can
be attained by remain consistent with
the learnings and keep evaluating the
progress. There are several external
sources by which an individual can
learn many things which can help them
in their profession.
Focus The key focus is to elevate the
status and presence of business
In respect of individual learning, the
focus is on their behaviour and
personal attributes.
Objectives The principle objectives of an
organisational learning is to attain
all the targets and goals of a
business.
Through this, an individual prepare
himself ready for professional career.

Training and development
Basis Training Development
Meaning By way of training and
development programmes an
individual or employee can
improve their productivity,
credibility, personality and skills.
For obtaining these skills and
benefits an employee has to go
with several process.
It is process where an individual can
experience himself that they have
acquired their targeted skills.(Pettes,
2021)
Aim The main aim is to infuse
employees with knowledge and
skills which are essential for the
functionality of a business.
The only purpose behind individual
learning and development programme
is to enhance their skills and
knowledge in order to handle future
outcomes.
Objectives The ultimate objective of this
training procedure is to make
individual informative and well
equipped with skills to perform job
in an effective manner(Parsons,
and MacCallum, 2019).
The main objective is to improve and
improvise the individual for their job.
P4 Analysing the need for continuous learning and professional development for driving
sustainable business performance
The process of contentious learning and professional development programme enables a person
or an employee to grasp new skills and or any knowledge at regular basis. This makes them more
technical and update and helps in their career growth. In the same way, for Sainsbury it needs to
programme its employees in such a way that they consistently learns and improve their skills I
order to make their entire management and administration effective and productive. By way of

this Sainsbury can attain its targeted goals effectively. The essential requirement for initiating
continuos learning and professional development programmes for elevating business
performance are described below:
 Filling the skills gap more efficiently: In present context, the business organisation are
more focused on growing their business at more higher level. For a business to expand its
market reach needs to expand its operations and functionality. It also needs to adopt new
technologies and measures like skilled labour, experienced and talented employees. All
this factors collectively helps an organisation to become strong and big. For Sainsbury,
this factors and methods will help them to achieve their desire goals, especially by
centring the interest of their customers(Rao, Puranam, and Singh, 2022).
 Create better overall work environment: the overall work environment of a company
as far as practicable should be kept healthy and friendly. It can only be possible if
company is constantly programming its employees with the process of continuous
learning and professional development. This process allows employees to remain
motivated and confidant and create work place more enjoyable. In the same way, For
Sainsbury, with the help of this process they can bring more productivity and efficiency
to attain sustainable business performance(Waddell, and et. al., 2019) Maintaining new changes in environment and technology: Environment and
technology is not certain and both these factors may affect the business. Change is
inevitable as it may impact positively or negatively. The process of continuos learning
and professional development also covers environmental and technology factor in respect
of an organisation. Employees and organisations needs to adopt and make policies on
environmental and technological impact for countering any uncertainties. This will help
Sainsbury and their employees to draw inference about the change which may occur
anytime. In respect of technology, Sainsbury needs to adopt and implement all advanced
technologies which have the potential for business growth(Stone, Cox, and Gavin, 2020)
M2 Application of learning cycle theories for analysing the importance of implementing
continuous professional development
The theory of Kolb's which is a learning theory is popular and most used, it is created by David
Kolbe. According to this theory the learning of an individual can be determined by their life
experience, surroundings, parenting and education. This theory is categories into two dimensions

of learning style that are abstract and reflective. The usage of this theory will help Sainsbury
corporation to manage its administration if applied.
D1 Producing a detailed and coherent plan that appropriately sets out learning goals and
training in relation to the learning cycle to achieve sustainable business performance
objectives.
Coherent plan assist business corporations to achieve their targeted goals and objectives.
Similarly, Sainsbury can also obtained their sustainable businesses goals and objective with their
coherent plan. Following are the sustainable business operations provided below:
 the foremost step is to establish the principle objectives and aims of a company.
 At next step company required to ascertain its business priority towards their operations
and activities.
 Determining deadline for a most certain task or activity.
 It is necessary to analyse the strong areas of a company.
 Soon after establishing strength of a company, it is equally important to analyse the skills
and qualities which needs improvement.
 Accepting feedbacks and critics from upper management or administration.
 In this stage it is important to address all the weaknesses and improve qualities and skills
with the view to promote and adopt opportunities. At last stage, solutions are analysed and recommendations are made in this
regard(Ainscow, 2018).
P5 Demonstrating understanding of how HPW contributes to employee engagement as well as
competitive advantages within a specific organisational situation
An organisation working performance can be analysed by understanding the High performance
working (HPW). It is a system or tool which are used by companies and implemented in their
management in order to improve their working condition at work place. High performance
working highly emphasized on three main areas of an organisation that are HR practices,
compensation and reward. This helps company to enhance and develop their working culture by
maintaining transparency and keep communication free and open among employees. In the same
way, for Sainsbury it will help them to develop and improve their business functionality and its
operations. The factor which matter is that employees must be satisfied and motivated towards

their company. Following are the competitive change which are made in context of employee
and their engagement relating to High performance working.
 Betterment in the attitude of employee: In context of Sainsbury, the area of
development in respect to high performance working depends on the how a company and
its employees behave with each other. An expectation is made from the employee that
they shall work with proper manner and comply with the rules and policies of an
organisation(Obholzer, 2018)
 Amount of cooperation within and outside the limits of the company: A business
corporation is responsible for the working condition it offerers to its employees. If
employees are well mannered and behave properly at workplace and maintain
corporation with their employer, then it can be beneficial for the development of both
employees and employer. In the same way, Sainsbury needs to give certain reasonable
liberties to its employees for welcoming new ideas and suggestion which may help
company to achieve its objectives. Improvement in the capital of the company : The application of High Performance
working helps in encouraging and motivating employees together with setting fiscal
attributes of an organisation. In context of Sainsbury, the performance of an employees
can also reflect reflect the ability to attract the capital rising for the organisation(.Long,
2018)
M3 Analysation of several benefits by applying HPW with justifications to a specific
organisational situation
The high performance workforce will help in achieving the growth and success of the
company. This will help the employees to develop the various strategies in an effective and
efficient manner. It is very important for the managers to apply HPW in order to gain
competitive advantage. This also benefit in improving of the capital for the business
organisation.
P6 Evaluate different approaches to performance management and demonstrate with
specific examples how they can support high- performance culture and commitment.
It is very important for the business organisation to measure the performance
management of employees in order to gain competitive advantage. The performance
management practice is aimed in order to enhance the performance of the employees in order to

increase the productivity of the company. This practice is important so that the manager is able
to evaluate the performance of the workforce at individual level and motivate them. The
Sainsbury can make use of the various approaches for the performance management to motivate
employees which is discussed below:
 Attribute approach- This is the approach which can be taken into consideration by the
company focus on an extent to which an individual is able to acquire the attributes and
traits in order to achieve the goals and objectives of the business organisation. This is the
technique used where the employees are evaluated on the basis of their characteristics
and attributes. This may include the teamwork, communication, innovative ideas etc. the
management can measure and evaluate the performance by analysing the different skills
of an individual(Antony, 2018).
 Comparative approach- This is the approach which is used by the company where the
manager evaluate the performance of employees by comparing its progress with the goals
and objectives which need to be achieved for the growth and success of the business
organisation. The manager can rank the individual on the basis of their performance. In
context of Sainsbury, the manager can compare the performance of each employees so
that they can be guided and overcome with the weakness. This will motivate employees
to work in an effective and efficient manner(Preshaw, and Bissett, 2019).
CONCLUSION
From the above report it has been concluded that it is very important for the business
organisation to motivate its employees and develop the strategic teamwork in order to achieve
the goals and objectives. The HR professional must acquire certain skills and knowledge in
order to be manage its workforce effectively and efficiently. The personal SWOT will help in
identifying the strength and weakness in order to acquire opportunity to be effective and
efficient. Further it has been analysed that continuous learning is is most significant aspect fro
the professional development which helps the individual in becoming productive in order to
achieve goals and objectives. In context of the Sainsbury the company can use different
approaches for high performance of employees. This will helps the organisation to measure the
performance of employees and motivate them to perform better.

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