Developing Leadership and Management

This report explores the concepts of leadership and management in the modern context. It compares the leadership styles of Jacinda Ardern, Satya Nadella, and Robert Mueller. It also discusses different leadership and management development methods for success in the competitive marketplace.

Developing Leadership
and Management

Table of Contents
INTRODUCTION...........................................................................................................................3
Section 1...........................................................................................................................................3
1. Critical analysis of definition, responsibilities and roles of management and leadership in
modern context.......................................................................................................................3
Section 2...........................................................................................................................................5
2. Critically compare the three leaders and use different types of leadership and management
approaches..............................................................................................................................5
Section 3...........................................................................................................................................9
3 Application of different Leadership as well as management Development Methods which
makes a leader successful at the competitive marketplace.....................................................9
CONCLUSION..............................................................................................................................13
REFERNCES.................................................................................................................................14

INTRODUCTION
Leadership and management play a very important part in every organisation and it helps
and enables managers to achieve their respective goals. There are many different styles of
leadership that have been formulated for this purpose and helps in smooth functioning of a
organisation. The present report is based on developing a detail understanding of the
contemporary practises that are associated with the practises of leadership and management
taking place in various organisations. Both the leaders and managers play a very crucial role in
making the whole workforce in performing the functions according to key requirements for
achievement of the final objectives that have been laid down in the course of business Tseng and
Wu, 2014).
The reports is basically divided in three major sections the firsts section is discussing
about the meaning of leadership & management and the different perspectives, associated roles
and responsibilities of managers and leaders. In the second section there are comparison of
leaders that is made of those who are part of “2019 great Leaders list” that consist of the top 10
leaders (Jauhari, Singh, and Kumar, 2017). . There is a detail assessment of these leaders. Further
different theoretical approaches are being used in this discussion. Lastly in the third section there
is a critical comparison that is made of the skills and behaviour of these successful leaders and
two areas are developed for proposing how to implement and make its evaluation in a more
effective manner in the present changing scenario of organisations.
Section 1
1. Critical analysis of definition, responsibilities and roles of management and leadership in
modern context.
Definition of leadership: Leadership refers to an art which influences in order to achieve
organizational goals willingly and in effective manner. It is a procedure where a person influence
others bytheir actions, words or any other activities so that they can enhance their staff members
performance and effectiveness (Yeeand et.al., 2013). This as a result assist them in order to attain
their goals and objectives of the company in an effective manner. Effective leadership requires
high quality communication; problem solving as well as team management skills so that they can
effectively guide and motivate their employees in order to accomplish pre defined goals and
objectives of the business entity. Hence, it has been concluded that leadership is one of the most

effective and influential art which is used by leaders so that they can increase the efficiency of
their staff members.
Definition of management: It defines as a procedure which includes decision making,
planning, leading, organizing, motivation as well as controlling each and every human resources,
physical, financial&, information resources of business entity (Van Wart, 2014). This as a result
assists business organization in order to accomplish their goals and objectives in an effective
manner. Management refers to a problem solving procedure which leads towards the
accomplishment of organizational goals by using all the scare resources in an effective manner.
Managers are the one who mainly manages and organize all the business activities in an
appropriate manner so that they can positively accomplish all there goals and objectives within
given time frame. They are the one who are highly responsible for the development, success and
growth of the company. Therefore, it is concluded that a manager plays very essential role in the
attainment of organizational goals and objectives of the company in an effective manner.
In order to perform different sort of task in order to accomplish organizational goals
and objectives there are various types of roles and responsibilities of leadership and management
(Urick, 2016). All these assist in attaining desired goals and objectives in an effective and
appropriate manner. Below mentioned are some roles and responsibilities of both leadership and
management which are going to be discussed as follows:
Role and responsibility of leadership – In an organization leadership is important part
because it help in conducting daily basis operations in more effective manner as well as also in
accomplishing goals and objectives. Moreover, there are several role and responsibility of
leadership in company such as decision making, mentoring, coaching, development of team
member’s skills as well as managing conflicts. In addition to this, it can be said that leadership is
ongoing process which need regular practice as well as use. Moreover, with the implementation
of proper leadership approach and business firm will be able to handle every situation in
effective manner. Along with this, it has also been identified that one of the most essential
responsibility of a leadership is to communicate all the information and required data to the staff
members so that they can enhance their efficiency as well as effectiveness in order to produce
high quality of products. Furthermore, they need to motivate and encourage their employees on a
regular basis so that they can easily cope up with the changing environment and manufacturer
high quality goods and services so they can satisfy the needs and requirements of customers.

Role and responsibility of management – The role of the management is to provide guidance,
develop, maintain and to reach the pre-planned goals. The main objective and responsibility of
the management is the health and safety of the work force, development of the work force, to
reach the goal of the department, maintain employ work schedule, delegate responsibility to
employs, and provide oversight and direction (Choi, ., Kim,. and Kang, 2017).Management is
dynamic by nature which sets the limitation of the organization internal and external
environment. Management is use to provide the training to the employs of the organization.
Management help the organization to become efficient and effectiveness. By developing positive
working environment, it has been identified that employees feel satisfied and comfortable which
increases their efficiencies in order to produce best and high quality goods and services.
Furthermore, management is required to resolve all the issues and disputes within given time
frame faced by the staff member, so that they can enhance their efficiency and effectiveness to
produce high quality service.
With the help of above stated information, it has been concluded that both leadership and
management have their own roles and responsibilities which are totally different from each but
mainly perform for similar goals and objectives. Their main aim is to accomplish organizational
objective in an effective and appropriate manner (ZhaoHwang and Lee, 2016). Implementing
both leadership and management effectively, business entities can easily get their predefined
objectives positively.
Section 2
2. Critically compare the three leaders and use different types of leadership and management
approaches.
JacindaArdern
Jacinda Kate Laurell Ardernis the Politian in New Zealand. She is the youngest leader of
New Zealand’s Labour Party and she also become youngest Prime Minister of the country.
Jacinda Ardern is the good leader and influencer she creates path for other women and also
announce various welfare reforms for labours and public. She become really effective leader she
promises an empathetic government with the plan to handle child poverty. Her leadership style is
proving to be very effective and influencing.
Satya Nadella

Satya Narayan Nadella is the chief executive officer of Microsoft, he is an Indian
American business executive. Satya Nadella build and run the computing platform of Microsoft.
He navigates the company to concentrate on other segments like augmented reality and cloud
computing rather than failing on mobile strategy. He is a good leader since he become the chief
executive officer of Microsoft the stocks of the company were increased by more than 150 %. As
a CEO of Microsoft, he defines his mission that the company empowering every organization
and every person on the planet to achieve more (Klein, 2015). He set his name in the list of great
leaders.
Robert Mueller
Robert Swan Mueller is the American Lawyer and state official. He was also served as a
director of Federal Bureau of investigation. Because of his effective leadership style, he is the
only person in America who get support from both the political parties when he was appointed as
a special council to investigate. He always praised by people because of his influencing
leadership style.
Comparison on the basis
of
Jacinda Ardern Satya Nadella Robert Mueller
Leadership Style Jacinda Ardern work with
democratic leadership
style. She always involves
her party members while
making critical decisions.
She works well for labours
and country with the help
of highly skilled and
experienced members.
Satya Nadella adopt the
strategic leadership style.
He has ability to influence
other to make decision
that amplifies the
expectations for
Microsoft’s long-term
success. Satya Nadella has
potential and capability to
express the strategic
vision for the Microsoft
and pursued that vision
with the help of right
strategic tools.
Robert Mueller using
transformational leadership
style. He creates thriving
working culture with his
effective communication. He
initiates changes by creating
some strategic vision and
intellectual stimulation.
When he was working with
FBI, he sets investigation
and accomplishes them on
time. And as a lawyer he
influences bother the
political parties of country
with own communication

skills. All this shows that he
is a transformational leader.
Motivation Jacinda Arden encourage
and motivate labours, party
member with her effective
working style and she also
influence people of her
country by working for
them. She herself is the
big example of motivation
for women.
Satya Nadella motivates
companies’ employees by
providing them pleasant
place to work,
opportunities for self-
development, set clear
targets to achieve and pay
them what they are worth
for the Microsoft. He also
encourages happiness in
the organization.
Robert Mueller encourages
and motivates the members
with his effective
communication skills and he
never play favourites to
motivate members he creates
open but professional
atmosphere. While he was
investigating for any case, he
tries to implant hope to
motivate members.
Ability to challenge She has ability to
challenge, with of her skills
she become youngest lady
Prim Minister in the world.
She is potential she works
hard for labours and on the
behalf of labour. To
strengthen leadership and
culture she has embarked
on structural change of
public service. She has
ability to change by taking
decisions
A person becomes good
leader when he is able to
take challenges. Satya
Nadella has great ability
first he was working as
Vice executive officer of
Microsoft than he takes
challenge to become Chief
executive officer and he
make it possible.
Robert Mueller born as a
leader he challenges his
ability when he knows about
that America is divided in its
political affairs but he works
with both political parties.
He also able to accept
challenge when he was
working with FBI.
Decision Making When making decision
Jacinda Arden did not by
herself along although she
asked and take suggestions
with her party members.
Satya Nadella believes in
working together with his
team members. With his
positive leadership style,
he takes decisions in the
Robert Mueller sometimes
makes decisions on the basis
of one-way communication
and sometimes he makes
decision along with his team

She always makes effective
decisions for labour and
her country together with
members.
favour of company along
with the team members.
With this he overseen and
driven outstanding
Growth and profit of
Microsoft.
members.
All the three leaders play an important role in their service sector. They all work with
different leadership styles, motivation and decision-making style but their motive is same to
become good and effective leader by working hard for their nation, organization and service.
They all become effective leaders and influencer in their profession. They always try to unite the
people who comes under their service and motivate them (Dhar, 2016). They are good leaders
and always work with honesty and integrity. All the three leaders believe in delegating the work
among the faithful and experienced followers. They provide effective and efficient direction to
their followers. Followers followed them enthusiastically because of their motivational level
peers. They all adopt successful leadership style and bring great success in an activity or in
achieving vision and mission, goals, objectives in their profession. They try to maintain and
manage everything with discipline and delegacy. They have authority and power to enforce their
decisions on their followers but they work with them and make decision by taking suggestions
from the followers which makes them effective and influencing leader. Either by formally or
informally they always try to influence their followers. From above mentions content we can
said that the all three leaders are interested in risk taking in order to make some changes in their
own life and others life. Jacinda Ardern, Satya Nadella, Robert Mueller all are great leaders in
their professions.
Section 3
3 Application of different Leadership as well as management Development Methods which
makes a leader successful at the competitive marketplace.
Leadership is defined as the ability and capability of an individual to influence others and
it is also an art of the individual to direct and instruct the followers to achieve firms’ goals. There

are various methods adopted by the leaders in order to develop effective leadership style some of
leadership development methods are mention below –
Formal Training
Companies some time conduct formal training program to their leaders. In this training program
objectives are defined by the training department; this is also known as structural training
because it is based on a traditional structure to develop a leader. Companies provide formal
training to their leader to develop more skills and knowledge in them (Berkley, Zitzman,. and
Jindal, 2018). A company can organize formal training program based on classrooms,
organizations and online on the internet. Microsoft conduct formal training program for their
leaders to organized learning environment, because this training program provide simple and
easy understanding of compound ideas and practices. Satya Nadella know the importance of the
formal training it motivates him to continue maintaining and learning their skills and knowledge.
Learning new skills and gaining new knowledge is important for a leader and formal training
program help in this. Above mention leadership and management skills are really helpful for
leader and manager while conducting formal training within the organization. Formal training
program help the leader in enhancing their skills in marketplace. Formal training is effective
method in sequence to develop skills in leaders and managers.
Self-directed leaning
Self-directed learning is the method adopted by every leader; they teach themselves new
skills through selecting some area of learning also adopting changes taking place in the
organization and market. A best leader is who easily able to adopt rapidly changing environment
in order to carry out their work. Leaders can self-direct them through observing the culture and
environment of the organization as well as market. Jacinda Ardern always believe in self-
directing and she adopt changes of society to develop her leadership skills. In the context of
above mention steps leadership and management development self-directed learning is effective
way for any leader or manger to gain knowledge and understanding to work with self-
motivation. A good leader or manager didn’t depend on other for their work they are able to find
their own way to accomplish the task. Leaders and managers always learn from their mistakes
and they are self-directed.
Management Development Methods

Management is an art of individual to get activities and tasks completed by others.
Management is the systematic process of managing and maintaining the people. Management
include functions like Planning, Organizing, Staffing, Directing, Controlling the human resource
of the organization. effective management directs the organization towards the goals and
objective of the firm as well as individual within the organization. managements mean to create
and manage such corporate environment where the workforce of the firm work together and
reach to the organizational goals effectively and efficiently. Management acts as usher to a
community of people working in the firm and coordinating their efforts, towards the accomplish
the similar objective (Etminan,. and Rinkel, 2016). There are various methods available for the
development of the management few of them are explain below –
Many on the job and off the job methods are used for development of management
On the Job Method –
On the Job Method of development are very popular and are used widely by majority
organization to develop their leaders. It is the type of development method in which leaders are
taught to perform their jobs in the actual job-setting. Understudy is prepared to perform the work
or fill in the position of another. Leaders who in future want to become great leader will assume
the duties and responsibilities of the position currently held by their ideal. The job rotation is
very good method of transforming a functional specialist into a generalist executive. The job
rotation refers to transfer of managers from one job to another or from one department to another
in a planned manner. Job rotation helps the leaders in enhancing their leadership skills.From the
above mentions’ skills, it can be said that on the job training is really effective way to develop
new skills in leaders and managers. This method is efficient and help the leader and manager to
gain the competitive advantage in the marketplace.
Off the Job Method –
Under off the job method of development, the principle of learning by acquiring
knowledge rather than by doing is adopted and the leaders are developed away from the actual
performance so that they can be free from the job pressure during the development period
(Laudon, . and Laudon, 2015). Off the job training include various methods which help the
leader and manager to get competitive advantage and also help in gather the above mention skill
of leaders like accurate decision making, motivational and many other skills. Lectures is a very
simple and popular method of development the concepts, ideas, theories and principles are

explained through lectures. The speaker is an expert who collects the material and deliver a
lecture to the leaders. In this method communication is primarily one way from the instructor to
the learner (Pang, Wangand Xu, 2016).With the help of this, expert gives training sessions to the
staff members with the help of lecture sessions which is cost effective, time effective and provide
guidance to the employees in a positive manner.Role play is a technique in which leader assume
an identity other than their own to act their real or hypothetical problems in human relation and
other leadership area. They have to react to one another in the similar manner as they would be
doing a job as a leader in real situation. Brainstorming method is the one of the development
methods and the only method in recent time which attempt at developing creative ability through
uninhibited expression in a formal setting. Brainstorming is a process for developing creative
solutions to problems. All the three leaders first do brainstorming before taking any decision
because it is important to take correct measures for the situations and for this leaders do
brainstorming.
Leadership and Management Development Interventions
Leadership and management intervention have aim to improve the performance of leaders and
managers in successful manner. Organizations adopt various programs and strategies to measure
the performance of leaders and managers. Interventions are basically used by an organization in
sequence to improve the performance of employees. Leadership and management intervention
skills include Principal of leadership, coaching and mentoring, 360- degree feedback, executive
and professional development, leadership tools etc. These interventions are really helpful in the
development of leaders and managers skills. Some of them leadership development intervention
is discussed below -
Coaching and mentoring
Coaching and mentoring are the informal and unplanned development intervention
provided by the organization to their leaders. Coaching or mentoring is a more intensive method
of leadership development that involves a close working relationship between an experienced
leaders and leaders. A senior leader plays an active role in guiding and teaching skills. Coaching
motivates leaders and develops their leadership skills.

360 Degree Appraisal
This is an effective leadership development method; this is also known as 360 Degree
Feedback. It is a systematic collection and feedback of performance of leaders derives from
every employee in the organization. With this employee have chance to review their leaders and
leaders have chance to develop their leadership skills. 360-degree feedback serves as a
relationship building tool which helps the leaders to enhance team processes and work
interrelationship. 360-degree feedback provide well-rounded feedback to leaders from many
sources, such as reporting staff, co-workers and supervisors. This method saves leaders time as
they would be spending less time and energy for providing feedback. 360-degree feedback help
the leaders to discover their own strengths and weaknesses with this leader can also see that
where they need to improved. This is the one of the best methods for understanding leaders and
organizational development needs (Dericioglu, and Ozdemir, 2018). It is also providing
information about training needs to the leaders. 360-degree appraisal gives insights into the
strong and weak areas of the leaders in term of effective performance of roles, activities, styles,
traits, competencies etc. All the three leaders mention above adopt this method to develop their
leadership skills in their professions.
CONCLUSION
It can be concluded from the above report that leaders and managers are the ones who are
actually responsible for achievement of effectiveness in the smooth functioning of an
organisation. They are responsible for motivating employees and making them stimulate their
work towards achievement of their laid objectives. Different management and leadership styles
have been formulated and according to their personal choice a particular behaviour is adopted by
a leader that is used for proper management of their teammates and other subordinates of their
organisation. The external environment of a business is changing continuously and it becomes
the responsibility of the managers to make sure that they are changing their management patterns
according to such external environment changes. It helps them in getting a competitive
advantage that is very important for smooth functioning of a organisation.

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