Developing Leadership and Management Skills

Developing leadership and
management skills

Table of Contents
EXECUTIVE SUMMARY.............................................................................................................3
INTRODUCTION...........................................................................................................................4
Analysis and comparison between leadership and management.................................................4
Key performance metrics of organizational sector, market and industry....................................6
Organizational leadership and management performance...........................................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

EXECUTIVE SUMMARY
In this report critical analysis and evaluation of leadership and management within Tesco is done
and also the assessment of the effectiveness of the overall performance with regard to Tesco also
a brief about Tesco will be given. Then academic theories and models to analyse and compare
the leadership and management in Tesco. Transformational and transactional theories are being
used to do the same for leadership and scientific management theory and theory X and Theory Y
are used in case of management. Key performance matrix of Tesco like employee turnover, cost,
quality, ma,ret share, profit etc. is also discussed. Maslow’s need hierarchy theory and
Hertzberg’s two factor theory and expectancy theory was also taken into account to determine
the employee satisfaction and organizational performance.