Developing Leadership and Management

This document provides an overview of leadership and management, including the definition of leadership and management, the necessary skills and behavior to become a successful leader in the 21st century, and the roles and responsibilities of leaders and managers. It also discusses the importance of communication, motivation, and vision in leadership, as well as the role of planning, organizing, directing, and controlling in management.

Developing Leadership
and Management

Table of Contents
INTRODUCTION.......................................................................................................................................3
SECTION 1.................................................................................................................................................3
Definition of leadership and management...............................................................................................3
Role and Responsibilities of leaders........................................................................................................6
Roles and responsibilities of managers....................................................................................................7
SECTION-2.................................................................................................................................................8
Analyze necessary skills and behaviour to become a successful leader in 21st century............................8
Methods of leadership and management for developing above mentioned skills..................................10
CONCLUSION.........................................................................................................................................11
REFERNCES............................................................................................................................................12

INTRODUCTION
Leadership is considered as a competency which makes a person enable to guide, support
as well as lead other individuals in an efficient manner. With these skills, leaders are able to
motivate other individuals to attain predefined goals and objectives. Leaders play a crucial role
in a lot of fields such as in government, companies or even in daily life. Leadership is not about
imposing restrictions on another person rather it is about motivating people so that they can
attain high level of success and growth. There are a lot of theories as well as methods have been
developed about leadership and management which helps people to perform their job roles and
responsibilities effectively (Bush, Bell and Middlewood, 2019). In addition, there are a lot of
great leaders such as Jeff Bezos, Tim cook and more who are working efficiently in their
respective fields to inspire followers in an effective way. It is analyzes that Jeff Bezos is an
eminent personality and a great leader who founded an ecommerce giant, Amazon. He has
started the company in 1994 at small scale and with ultimate leadership and management
approaches now Jeff Bezos is able to maintain such a large business at global level. Another
leader, Tim cook is the CEO of the most prestigious company at global level, Apple. He has rich
experience which help him to manage the operations of such a renowned company in an efficient
menu. In current time, there are some additional skills and behaviour is needed to acquire by
leaders. These skills as well as behaviour have been discussed in the following report. Moreover
the report includes detailed information regarding leadership and management and the change
which is coming in their roles & responsibilities overtime.
SECTION 1
Definition of leadership and management
Leadership: It refers to a process by which leaders put impact on followers through
providing them proper guidance, support as well as direction. In other words, leadership is a
competency by which an individual is able to influence other so that they get inspired to attain
predefined goals & objectives. Under this process, leaders set a vision and encourage followers
in such a manner that they work to convert that vision into reality. In current time, leadership is
crucial for managing work force within company (Clark and Harrison, 2018). It is analyze that

leaders maintain proper communication with staff members with an aim to maintain better
relationship with them. They also encourage staff members by various means such as monetary
and non monetary benefits so that they work with their full potential and work for betterment of
company. Great leaders believe in leading as well as supporting employees for achieving goals.
Simultaneously, they also make sure that employs achieve personal goals along with
organizational goals to keep them motivated and inspired. It is analyzed to become a good
leader, there is requirement to adopt some essential skills such as communication, empathy,
creativity, motivation and more (Lehtonen and et. al., 2018). A leader needs to maintain proper
communication with employees so that they get to know what are the problems, constrains are
exactly faced by employees at work place. Further, they also act as middle person between
administration and work force. Also, need to taken such decisions which drive maximum
benefits for staff members. Leaders always engage themselves in right activities as their
followers also follow their actions. So, they need to be conscious about their activities and
always select right path. They inspire followers by getting engage in right activities. They set a
particular direction and inspire followers to follow the direction for attaining success & growth.
There are a lot of theories prevailing related to leadership such as great man theory,
situational and contingency and more. As per the great man theory, leaders generally born with
the capabilities and skills to be a good leader in future period of time. This theory states that
leaders have some inherent skills which are essential to play the role of leader in an efficient
manner. On other side, situational leadership is related to act as per the situation occur. As per
this theory, there is no predefined way for a leader to deal with the situation (Cherry and Jacob,
2016). There are also some style of leadership such as transformational leadership, transactional
and servant leadership and more. In Transformational leadership, leaders encourage employees
to innovate as well as create change to ensure the growth and success of company. Here, leaders
motivate work force on regular basis so that they work hard for making a great future. In
transactional leadership, leaders focus on supervision, group performance as well as
organization. In this style, leaders use negative as well as positive approaches to bring best out of
employees. They use both punishments as well as rewards to get the work done in desired
manner. Servant leadership is completely different with these two approaches where managers
treat subordinates as servant and keep proper control over their activities. They maintain fear in

employees so that they do the work in an efficient manner. There is no authority is given to staff
members as they are required to perform as per the received instructions.
In the current scenario, Jeff Bezos is adopts transformational leadership by inspiring team
members to always learn new things. He formulates vision and communicate it to team members
so that they get a proper direction. He is a visionary person who set vision for whole business to
bring higher innovation as well as creativity at market place. Apart from this, Jeff Bezos also
motivate followers by examples. It is analyzed that Bezos always ready to go for extra miles to
attain set goals which also inspired followers to do so. Here, Tim Cook is a regarded as a leader
who believe in making followers more competent, innovative as well as smart so that they can
achieve maximum level of success & growth. He is considered as a democratic leader who
encourages employees to bring more innovative as well as creative suggestions for betterment of
organization.
Management: Management is considered as a process of planning, organising, directing
and controlling organizational activities to achieve desired goals within an estimated period of
time. Here, management is the realization of organizational goals by making optimum use of
available resources (Karami-Akkary and Hammad, 2019). In management, there is main
emphasis to main organizational activities in efficient manner for betterment of the company. For
this, sometimes managers also neglect needs & requirements of employees. It is stated that
management is a duty which includes planning the activities, organising resources, controlling
over budget, coordinating & monitoring different functions of company. Apart from this,
management is considered as a way to achieve success by managing entity efficiently. In simple
words, management is regarded as a process of attaining organizational objectives with the
efficient use of resources.
It is analyzed that management is associated with group efforts as only an individual
cannot perform different activities of management. There is a requirement of having a complete
group for attaining predefined objectives in stipulated period of time. Management is an activity
which is perform for a particular purpose (Rehman and Iqbal, 2020). Here, a major criterion for
measuring success of management is related to accomplishment of goals. However, management
is generally performed by manager but there are also a lot of other people such as accountant,

marketer, employees and more who also significantly contributes in business success and
growth.
There are several activities perform in the field of management such as planning,
organizing, controlling and more. Planning is related to prepare future plans as well as strategies
to reduce down future uncertainties. On other side, organization is related to organize available
resources in such a manner that company can attain huge success. Here, managers assign task to
different individuals as per their competencies for making optimum use of resources. After
organizing the next activity is related to directing individuals where manager provide direction,
support to employees on continuous basis (Whaley and Gillis, 2018). In this, manager supervise
the wok of staff members and maintain proper coordination so that predefined business
objectives can be achieved. In management, controlling is the last function under which
managers set some standards in terms of comparing the actual performance. If, the outcomes are
negative then they prepare appropriate strategies for taking necessary corrective actions.
Therefore, management is an essential business function under which different activities are
performed by managers in terms of ensuing business enlargement and growth.
Role and Responsibilities of leaders
Provide a vision: It is analysed that main role and responsibility of a leader is to
formulate a vision for followers. By this way, followers get a proper direction in order to perform
assigned roles and responsibility in an efficient manner. Vision can be understood as the long
term goals and objective which provides direction to an individual in which they need to align
their efforts. In this role of leader is to set a vision by monitoring individual capabilities of each
and every employee.
Motivation and inspire: It is stated that motivation is important for performing different
roles and responsibilities in best possible way. For this purpose, ample of techniques are used for
motivating employees. These techniques can be monetary or non monetary. Here, main role of
leader is to motivate & inspired workforce in such a manner that they put maximum efforts to
bring positive outcomes for company. In this regard, they first need to analyze needs and
requirements of each and every employee and motivate them accordingly. There are some
employees who are in monetary requirements, thus leaders often use rewards incentives,
rewards, increment in salary and other ways to motivate such employees. On other side, some

individuals wish to fulfil their self esteem requirements. So, leaders provide the accurate
acknowledgement, recognition, appraisal forgetting best possible results (Day and Liu, 2018) .
Communication: leaders are responsible to communicate with work force on regular
basis. For this, they often arrange informal meetings where staff members can interact with each
other. Apart from this, they also interact with workforce in timely manner so that they get to
know about the issues and problems being faced by employees and suggest appropriate solutions.
In addition, leaders also responsible to communicate necessary business requirements to work
force in order to make them familiar with norms, standards and guidelines of company. By this
way, they ensure to minimize conflicts, ambiguity at work place which is vital for growth of
organization (Deters, 2017).
It is analyzed that Jeff Bezos and Tim Cook both are the well known leaders fulfil ample
of roles and responsibilities such as communication, motivation and more for maintain their
position as a good leader. Jeff Bezos believes in setting vision and then work hard to convert that
vision in reality. He also maintains proper communication with work force for performing his
role as a leader in an efficient manner. The other leader, Tim Cook tries to make employees
smarter, more innovative as well as competent. For this, He provides necessary motivation to
work force by analyzing their needs & requirements effectively. Therefore, both the leaders are
efficient in fulfilling their roles & responsibilities in an appropriate way.
Roles and responsibilities of managers
Planning: It is analyzed that main role of a manager is to make plans for future
requirements. In planning, managers often make anticipations about future requirements,
uncertainties and prepare strategies accordingly. Planning is crucial for each and every business
as it makes a company enable to run operations in a smooth manner. In addition, plans are also
helpful in increasing current level of sales as well as profitability. For this purpose, managers
consider ample of factors and then prepare appropriate plans for business growth & success.
Organizing: After planning, organizing is also considered as the crucial role of manager.
Under which, managers organize different activities in such a manner that they can ensure
maximum use of available resources (Kairys, 2018). In this regard, managers often divide

different functions among employees in an efficient manner with an aim to use their competency
as well as skills in best possible way.
Staffing: For performing different business activities, there is requirement of competent
staff members. So, managers recruit such qualified people who are able to undertake assigned
job roles & responsibilities efficiently. For this, manager also arrange necessary training program
for work force with an aim to enhance their level of productivity as well as efficiency.
Directing: This is the role of managers to provide proper directions to employees so that
they can do the work with minimum deficiency. Here, managers are required to supervise the
work of staff members at each and every stage. Apart from this, managers also need to maintain
necessary coordination among individuals for betterment of business (Sugiyama and et. al.,
2016).
Controlling: It is also regarded as one the crucial role of managers under which they
need to keep control over actions of employees. In this, manager set some predefined standards
and then compares actual work with set targets. In case of adverse outcomes, they take necessary
corrective actions for future betterment & improvement.
SECTION-2
Analyze necessary skills and behaviour to become a successful leader in 21st century
Now, the time has been changes so there is requirement to adopt some necessary skills as
well as behaviour for becoming a good leader. In current time, leaders need to maintain such a
relation with followers that they can easily share their thoughts, opinions with leader without any
hesitation. For this, leaders are required to maintain open communication with employees. In
addition, they are also required to bring change for betterment of company as well as employees.
As per the current scenario skills and behaviour which is vital to be a successful leader are
mentioned as under:
Drive change: In current business world, change is really crucial to sustain in market for
longer run. Now, companies are required to make necessary modifications in their working
practices as well as strategies for bringing advancements in current operations. There is higher
level of competition is prevailing within market. To sustain in this competitive market, it is

imperative to adopt changes (Truong, Hallinger and Sanga, 2017). For this, leaders need to
engage in extensive market research for introducing best products and services to customers.
Great leaders not only find the scope of changes but also adopt these changes in timely manner.
It is analyzed that both of the leaders such as Jeff Bezos and Tim Cooks are highly change
driven. Jeff Bezos has brought a lot of changes within Amazon. Due to this, he is able to take the
company from an online book selling website to an ecommerce giant. He is very passionate
about change and always motivate work force for introducing new & evolved practices. This is a
reason that Amazon is able to achieve such a great success at global level. On other side, Tim
Cook belongs from IT background thus has great zeal to bring changes within organization. He
undertakes great efforts to bring change in current product and services. Tim cook is regarded as
a great leader who has higher passion about changes thus able to lead such a renowned company
in an efficient manner. So, in contemporary environment changes are crucial for becoming a
good leader.
Open communication: This skill is also required to present in leaders for performing
their roles & responsibilities effectively. Open communication is important to maintain better
relation with followers. In current time, employees have become a vital part of business. Also,
they faced a lot of difficulties in performing their task within company. So, leaders need to
maintain such an open environment at work place where employees can communicate with each
other in an efficient manner. For this purpose, they need to minimize the difference between
superiors and subordinated by eliminating some of the unnecessary level of organizational
hierarchy (Sultan and et. al., 2019). Leaders are required to maintain friendly environment within
company where staff members have complete freedom to present their suggestions & view
points. With this employees also get motivated to come with more valuable as well as productive
suggestions for betterment of organization. In addition, open communication is also helpful in
minimizing ambiguity as well as conflicts at work place. In the current scenario, Jeff Bezos
believes in maintain open environment at work place where staff members have right to present
their opinions for growth of organization. In addition, he also arranges necessary informal
meetings so that employees can manage work stress & anxiety. In Amazon, there is minimum
level of hierarchy is followed so that all the individuals within company get an opportunity to
come forward and put their suggestions. Tim cook is also a great leader who believes in open
communication for bringing innovation within organization. He encourages employees to bring

valuable suggestions at work place. Therefore, in current business environment open
communication is really important for maintain a good leadership skills and behaviour.
Ethics: It is analyzed that ethics are also crucial part of leadership. A good leader needs
to perform necessary roles & responsibilities in ethical manner so that followers also get inspired
to work ethically. As per the current time, leaders need to maintain positive relationships based
on respect, trust and openness. They need to perform such activities which are not only
beneficial for company rather bring positive outcomes for whole society at large. Leaders not
only responsible for bringing profitability for organization but they also need to significantly
contribute in overall societal well being and development. If, leaders follow ethics then followers
also get inspired to follow their path (Hartley and Manzie, 2020). So, leaders need to undertake
all the activities with an aim to maximize societal well being. In the current scenario, Jeff Bezos
is an ethical leader who emphasis to follow all the rules and regulations for ensuring
environmental protection. Apart from this, he also significantly contributes a particular part of
profit of organization for social benefits. On other side, Tim Cook also believes to follow ethical
practices in performing roles & responsibilities in an efficient manner.
Methods of leadership and management for developing above mentioned skills
There are a lot of methods can be used to develop the skills in a leader for meeting with
current requirements. For drive change, it is vital to first provide necessary training to leaders so
that they can prepare effective strategies for introducing change within company. There are a lot
of changes being introduced in current time so leaders & managers are required to make familiar
with these changes so that they can also update their skills and behaviour accordingly. They need
to get familiar with the requirement of open communication in business and encourage maintain
such an environment at work place where employees can openly interact with each other. Apart
from this, they now ethics have also become a crucial part of business so it is imperative to
arrange such training sessions for leaders where they get to know about ethics and their
importance in business. These all methods are helpful in developing necessary skills and
behaviour of leadership and management for success of leadership in current time.

CONCLUSION
Out of above discussion, it is concluded that leadership is an activity of motivating,
inspiring, guiding as well as supporting employees in such a way that they can attain maximum
level of personal growth and success. Management is also an imperative part of business which
is concern with managing different activities of business in an efficient manner. It is concluded
that there are a lot of good leaders such as Jeff Bezos, Tim Cook and more who play a crucial
role in motivating as well as inspiring followers efficiently. Discussion has been carried out
regarding roles & responsibilities of leaders such as communication, motivation and more.
Further, different roles & responsibilities also performed by managers for attaining business
goals in stipulated period of time. It is stated that as per the changing scenario, leaders also need
to adopt necessary skills and behaviour for performing their roles in appropriate way. There are
some skills such as drive changes, open communication, ethics and more are required to adopt by
leaders for successfully performing their leadership role in an efficient manner.

REFERNCES
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