Developing Manager: A Comprehensive Analysis of Management Principles and Practices

The
Developi
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Manage
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Table of Contents
Introduction...........................................................................................................................................3
Task 1....................................................................................................................................................4
LO1: Understand principles and practices of management behaviour...............................................4
Introduction...................................................................................................................................4
P 1.1 Compare different management styles..................................................................................5
P 1.2 Discuss leadership characteristics.........................................................................................7
P 1.3 Evaluate communication processes in selected businesses...................................................8
P 1.4 Analyse organizational culture and change in selected businesses.....................................10
Conclusion...................................................................................................................................10
Task 2..................................................................................................................................................11
LO2: Be able to review own potential as a prospective manager.....................................................11
Introduction.................................................................................................................................11
P 2.1 Assess own management skills performance......................................................................11
P 2.2 Analyse personal strengths, weaknesses, opportunities and threats....................................13
P 2.3 Set and prioritise objectives and targets to develop own potential......................................15
Conclusion...................................................................................................................................15
Task 3..................................................................................................................................................16
LO3: Be able to show managerial skills within a business and services context..............................16
Introduction.................................................................................................................................16
P 3.1 Lead and motivate a team to achieve an agreed goal or objective......................................16
P 3.2 Justify managerial decisions made to support achievement of agreed goal or objective and
recommendations for improvement.............................................................................................18
Conclusion...................................................................................................................................18
Task 4..................................................................................................................................................19
LO4: Be able to create a career development plan for employment within a business and services
context.............................................................................................................................................19
Introduction.................................................................................................................................19
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P 4.1 Explain how own managerial and personal skills will support career development............19
P 4.2 Review career and personal development needs, current performance and future needs to
produce development plan...........................................................................................................20
Conclusion...................................................................................................................................20
Conclusion...........................................................................................................................................21
References...........................................................................................................................................22
Introduction
In order to become a successful manager, an individual needs to attain certain skills. The
following assignment aims to assess the capability of an individual in becoming a successful
future manager by understanding the principles and practices of management behaviour. For
this, we have compared the different management styles and the leadership characteristics in
two different organizations. The assignment also aims to review own potential of an
individual to evaluate his/her current performance in order to analyse various strengths,
weaknesses, opportunities and threats. The various managerial skills have been discussed in
order to increase the motivation of the employees and in the last; we have made a personal
development plan for an individual and suggested improvements for growth in future.
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Task 1
LO1: Understand principles and practices of management behaviour.
Introduction
The role of the managers with respect to a business organization is very crucial. The
responsibilities of manager include activities like planning, organizing, staffing, directing and
finally controlling. Therefore, their role is very crucial in order to carry out business
operations in an effective manner. The following report will examine the various elements of
a developing manager with respect to two business organizations i.e. Marriott Hotel and
Hilton Hotel. The report will cover the important aspects of management with respect to
these two hospitality organizations.
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P 1.1 Compare different management styles.
Managers play a very vital role in the success of any business organization by carrying out
various management activities. The way, the managers handle the different business
situations at work depends on the style of management adopted by them. Management style
is the method of controlling and managing employees and other activities of business
organization. The different management styles are as described below:
Authoritative Management Style: In an authoritative management style, the sole
responsibility of taking decisions of business operations lies on the shoulders of the managers
and the leaders and the ideas and suggestions of the subordinates have no role in decision
making. The leaders and managers of the organization make the guidelines for the
subordinates to follow. Therefore, there is a lack of confidence and motivation in this style of
management which prevents the innovative ideas of the subordinates to benefit the
organization. However, the time taken in decision making is much less as the process does
not involve the participation of much people and hence decisions can be taken speedily
(Filipova, 2013).
Participative Management Style: The democratic or participative management style leads
to the employee-friendly environment at workplace. It considers feedback as an important
element in order to know the opinions of employees. The communication between the
management and the employees is effective and healthy which encourages open discussions
resulting in new innovative ideas. This results in more encouragement and motivation among
employees as employees feel more valued by being involved in decision making and
therefore increases productivity.
Free-rein (Laissez-faire) Management Style: In the laissez-faire management style, the
employees are responsible for taking the decisions about themselves and manage the
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activities on their own and the managers are not much involved in the decision making
process, but due to lack of knowledge, sometimes the decision taken by the employees results
in inappropriate consequences. However, it increases the leadership qualities in the
employees which help them in building their bright future (Filipova, 2013).
Affiliative Management Style: In this management style, the managers not only play the
effective role of mentors and good leaders but also good listeners. The managers in affiliative
management style interact with their employees on a regular basis in order to find out the
issues if any and their suggestions. They do not limit themselves in just cabins but instead
walk around in order to have the information of the working atmosphere of the company.
Comparison of Management Styles of Marriott and Hilton Hotel:
Marriott Hotel
 The management style adopted by the
Marriott Hotel is participative.
 The decisions taken by the managers are
being made in order to enhance the
growth and success of not only the
organization but also employees.
 This management style encourages
feedback from employees in order to
maintain high employee morale.
 This results in gaining loyalty from the
employees (Marriott, 2018)
Hilton Hotel
 The management style adopted by the
Hilton Hotel is authoritative.
 All the decisions are taken by the
manager alone without involving
subordinates.
 The views and feedback of employees
are not encouraged in this style of
management.
 It affects the productivity as it results in
less motivation and satisfaction among
employees (Hilton, 2018).
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