Developing Managerial Skills for a Successful Career in Travel and Tourism

The developing manager
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Table of Contents
Introduction......................................................................................................................................3
LO 1: Understand principles and practices of management behaviour...........................................4
1.1 Compare different management styles..................................................................................4
1.2 Discuss leadership characteristics..........................................................................................6
1.3 Evaluate communication processes in selected businesses...................................................7
1.4 Analyse organisational culture and change in selected business...........................................8
LO2: Be able to review own potential as a prospective manager..................................................10
2.1 Assess own management skills performance......................................................................10
2.2 Analyse personal strength, weaknesses, opportunities and threats......................................11
2.3 Set and prioritise objectives and targets to develop own potential......................................12
LO3: Be able to show managerial skills within a business and service context............................13
3.1Lead and motivate a team to achieve an agreed goal or objective.......................................13
3.2 Justify managerial decision made to support achievement of agreed goal or objective and
recommendations for improvements.........................................................................................14
LO 4: Be able to create a career development plan for employment within a business and
services context..............................................................................................................................15
4.1Explain how own managerial and personal skills will support career development............15
4.2Review career development needs, current performance and future needs to produce
development plan.......................................................................................................................17
Conclusion.....................................................................................................................................18
References......................................................................................................................................19
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Introduction
This topic is based on the individual development of the leaders or the administrators on the
basis of skills related to personal and managerial context to make the career in the management.
The things which matter in getting the proper position in the field of the management are the
skills, behavior, knowledge and the career plans are important and after getting the command on
these aspects a leader has an employee to leads a group and become a leader in the management.
The qualification also plays a vital role in the management career development. The styles of the
management make an employee differ from another employee and provide the ability to become
a leader. Communication is an important part of the administration because this skills itself a key
to getting the desired position in the context of management. Organizational culture makes the
changes in the life of the employees and in the policies of the companies. Basically, this topic
tells us about the importance of the skills and needs in the management.
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LO 1: Understand principles and practices of management behaviour.
Introduction
This report will assist in comparing the different management styles of Tesco and PKF hotel
experts. Different leadership characteristics will be discussed along with the communication
process used in both the organization.
1.1 Compare different management styles
Management Styles are the tools which help the manager to make the environment of ease for
the employees in the company. There are basically six styles are there for management are listed
below-
Management styles PKF Hotel experts Tesco
Autocratic In this style of the
management, the manager of
PKF Hotel experts tells the
employee about what to do. If
the employee is not able to
follow the line then the
consequences start occurring.
The organization has some
fixed and clear policies that
employees must follow. This
helps in attaining the stated
goals and objective of the firm
effectively.
Consultative It is basically different from
the autocratic style of
management. In this style of
management, the company
seeks the feedback from the
employees before taking any
decisions.
The management of Tesco is
used to organize survey
session with their target
customer for collecting their
reviews. This leads towards a
better relationship in between
employees and the
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management.
Persuasive In this style, the manager of
the PKF Hotel expert still
retains the control of decision
making.
They always possessive about
the decision was taken by the
company and make every
attempt to make ease for the
employees and watch out that
what is best for the employees.
Democratic Just like a democracy in the
politics, the decisionis made
on the basis of the majority
with a stake of real for the
employees.
It is the most effective method
for the long-term decisions
that affect the entire company.
The organization makes
decision by analyzing the
majority of customers.
Chaotic The manager cedes make a
control over the employees
without making any structure
which specific for decision
making.
This is related to the truly flat
organization. Tesco makes
control over the employees for
making the effective decision
for the development of the
organization.
Laissez-faire In this style of management,
the director is just like a helper
is more of a mentor than a
leader.
Employees make decisions
that how to work forthe right
direction and may pursue the
executive’sleadership when it
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is required.
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