This report covers analysis of strategic direction of organisation, evaluation of strategic skills needed by leader and assessment of relationship between required, existing and future skills to accomplish strategic ambitions.
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Development as a Strategic Manager 1
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CONTENTS Contents...........................................................................................................................................2 INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 1.1 – Critically analyse the strategic direction of the organisation..............................................3 1.2 – Critically evaluate the strategic skills required of the leader operating in a complex environment to achieve personal and organisational strategic ambitions...................................4 1.3 - Assess the relationship between existing, required and future skills to achieve the strategic ambitions.......................................................................................................................5 TASK 2............................................................................................................................................5 2.1 – Critically discuss the opportunities to support leadership development............................5 2.2 – Design a personal development plan to direct leadership development in a complex environment.................................................................................................................................6 2.3 – Devise an implementation process to underpin the success of the development plan that can realise substantial changes in leadership style......................................................................7 TASK 3............................................................................................................................................8 3.1 – Critically evaluate the achievement of outcomes of the plan against original objectives. .8 3.2 – Evaluate the impact of leadership style and the achievement of objectives on strategic ambitions in different organisational settings..............................................................................8 3.3 – Critically review and update the leadership development plan..........................................8 TASK 4..........................................................................................................................................10 4.1 - Critically evaluate the impact of corporate commitment to employee welfare on strategic organisational objectives...........................................................................................................10 4.2 – Discuss how an employee welfare environment can effect achievement of strategic organisational objectives...........................................................................................................11 4.3–Determinetheinfluenceofcorporatecommitmenttoemployeewelfareonthe development of organisational values that will realise strategic ambitions..............................12 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................13 2
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INTRODUCTION In the competitive business environment, each organisation stands with some strategic objectives which they required to accomplish and an integrated strategic plan which is directed through clear vision in order to get successful in the market. For delivering strategic objectives of an organisation, strategic managers require numerous skills and competencies. This report is based onSainsbury’s which is one of the well-known and leading supermarket chain in United Kingdom. The company was established in 1869 and is headquartered in London. This report covers analysis of strategic direction of organisation, evaluation of strategic skills needed by leader and assessment of relationship between required, existing and future skillstoaccomplishstrategicambitions.Italsodiscussesaboutopportunitiestosupport development of leadership, personal development plan is prepared and an implementation process is device to underpin success of development plan. Apart from this, it evaluates achievement of outcomes of plan, impact of leadership style and objective achievement on strategic ambitions and review and update the plan of leadership development. At last, the report evaluates influence of corporate commitment to employee welfare, the way employee welfare environment influence achievement of strategic objectives and determine the influence of commitment to employee welfare on organisational values development. TASK 1 1.1 – Critical analysis of organisational strategic direction Strategic directions are termed to plans which are required to be executed for progress of venture towards vision along with fulfilling goals. All business concernshas several strategic ambitions which they have desires to attain. The term strategic objective is delineated to a path for a venture to move ahead together with assist in growth.To analyse strategic direction of Sainsbury's, it is very important to analyses that mission statement of firm which is mentioned below: According to the website of organisation, its mission statement is to be the primary choice of consumers for delivering products with high quality, food as well as excellent services at competitive pricing through working collectively. The primary purpose of Sainsbury's is to administer good quality food products to consumers at affordable rates with high quality service to satisfy their preferences and increase profit of an organisation.With the hope of moving towards identified strategic direction, managers of company have adopted differentiation strategy 4
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along with believes that it have chances to achieve via delivering best quality of offerings including food andservice. The company is clear regarding what it wants to accomplish and it has needed resources to accomplish strategic ambitions. So it can be said that, the mission statement of firm is feasible and specific towards its operations. Mission of Sainsbury's reflects the value of customer as well as employee along with main component of strategy and the way to attain strategic objectives.For directing the firm towards mission, company develop strategies including growing supermarket space, good food at fair price, active property management, reaching large group of customers by additional channels etc. 1.2 – Critically evaluate the strategic skills required of the leader operating in a complex environment to achieve personal and organisational strategic ambitions For directing the organisation to strategic objectives, the leaders must take appropriate decisions on time.It is essential for organisational leaders to posses many abilities and skills set as well asproper alignment among strategic ambitions, it is because all these play important function in providing direction or path to organisation. In relevance to Sainsbury's, leader plays architectural role in which they emphasizes towards control, construction and reward. To help in lead of company towards strategic ambitions, leaders needs to have distinct skills at different levels. At corporate level, competencies and skills that are needed comprises quality to create alignment and alliances, communication skills, leadership skills and many more. Moreover, the competencies and skills which are required at business level comprises of problem solving, tactical, interpersonal skills, understanding environment in people and hence forth. Key skills among leaders at operational level includes customer service skills, informational technology skill, data interpretation skill, multitasking skills, etc. are requisite by the leader.So, as per the strategic ambitions, the leader must develop needed skills and competencies as these helps them in managing the complex change effectively. 1.3 - Assess the relationship between existing, required and future skills to achieve the strategic ambitions Currently, the strategic manager of Sainsbury's has few skills to attain strategic ambitions. For all strategic leaders as well as managers, it is requisite to take part in activities that includes audit their own capabilities, knowledge together with skills for analysing that weather all these are sufficient or nor for accomplishment results or needs to develop new skills.For the analysis of gap, integrated competency model is an appropriate model that can be used by leader of 5
Sainsbury's in order to assess the relationship between existing, needed and future skills and competencies.According to the model, the capabilities or competencies of a person should meet the environment of company as well as demand of job. These aspects depict effectiveness of behaviour as well as actions of leader in order to lead company towards strategic ambitions. TASK 2 2.1 – Critically discussion of opportunities supporting development of leadership All organisations believes that personal leadership guides and support reaching towards strategic ambitions. To foster effectiveness associated to personal leadership, professionals of business looks towards opportunity for training, development and education.In order to explore the opportunities for development, Johari window framework is useful for self-development, self-awareness and understanding the relationship. Four perspectives are included in Johari window including facade, arena, blind spot and unknown. Moreover, another aspect that helps in improving leadership development is gaining feedbacksfromdifferentmethodsthatarementoring,360degreefeedback,coaching, psychometric assessment, 360-degree feedback, interaction sessions and performance appraisal. Sainsbury's also provide work based learning and apprenticeships program as well as conduct training and development program for management. The mentoring program has also set by companythathelpsindevelopingself-learningenvironmenttoleadersbyrendering Management related magazines, newspapers and books. In order to maximize the personal development and self-awareness, leader can use techniques like personal SWOT analysis, Kolb's learning cycle etc. 2.2 – Design a personal development plan to direct leadership development in a complex environment The personal development plan in order to direct the leadership development in complex environment are as follows: ObjectivesSuccess criteriaActions to be taken Expected outcomes Time frame Communication skills Effective interactionwith others. Inorderto improve communication Bythis,my communication skillswill 3 months 6
skills,Iwill undertake communication classesof professionals and willalsotake helpofonline sessions. enhanceand enablemeto interact effectivelywith others. Presentation skills Effectively present things in front of others. Iwilltake feedbacksfrom colleaguesand alsodomore presentations and publicspeaking so as to enhance mypresentation skills. Improved presentation skills which will helpmein presenting things effectivelyin front of others. 2 months Decision makingEffective decisionsthat leads organisation towards success. Instead of taking decisionson assumptions,I will rely more on informationand data at the time oftaking decisionsand weighthepros and cons of each decision. Abletotake effective decisions that are beneficialfor organisation. 3 months 7
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2.3 – Devise an implementation process to underpin the success of the development plan that can realise substantial changes in leadership style In order to implement the development plan in an effective way, there are several steps that need to be taken into consideration. Personal development planning support in specifying goals and map out various ways to turn them into reality. For implementing the development plan, smart objectives will be developed which are based on plan in order to develop leadership in Sainsbury's. After that, a skill audit will be performed by measuring multi rated questionnaire along with the customising option and alleviate 360-degree feedback through one on one development discussion. With the help of questionnaire, impractical skills like decision making, modifying change, considering unannounced opportunities, time management etc. Were listed out to develop and encounter strategic ambition of Sainsbury's. For improving the skills, different ways are undertake including attending workshops, seminars etc. Time limits are set and a verifiable based plan is prepared to accomplish the developmental objectives effectively. TASK 3 3.1 – Critically evaluate the achievement of outcomes of the plan against original objectives The main objective of developing the personal development plan is to develop skills in an effective way. The development programs that I undertake help in improving the performance and developing the skills that are less effective. The personal development plan proves to be very effective in developing my communication skills, presentation skills and decision making capabilities. The different activities and actions that are undertaken by me helps in improving my skills as well as enhancing knowledge base. This provides me an advantage to leads the organisationtowardsaccomplishmentofstrategicambitionandalsohelpsinattaining predetermined goals and objectives of company.This have guided me to provide right direction addition to making people able to perform for reaching great heights as well as achieving identified objectives of Sainsbury's. 3.2 – evaluation of potential impacts of styles of leadership style as well as attaining objectives concerned with strategic ambitions withn various companies With effective leadership style, a leader will be able to set effective goals and strategies which leads the organisation towards success. By the help of their leadership style, leaders provide appropriate path and direction today team members which enable them to accomplish pre-set goals and objectives of company related to strategic ambitions. This helps in bringing 8
improvement within the workplace and assistant attaining both short as well as long term goals of Sainsbury's. An effective leader motivates employees by developing clear path for them and ensure accomplishment of goals.At the time of uncertainty and complex situations, the leader, by using effective leadership style, encourage employees to face challenges effectively and leads the company towards success. 3.3 – Critically review and update the leadership development plan For reviewing the development plan, a formal development program may include.job assignments, 360-degree feedback, mentoring, action learning, and reflection are some outdoor challenges that assist help to review development plan in effective manner. In order to develop the leadership more effectively, proper review and updating the plan is an effective way.The updated leadership development plan is mentioned below: ObjectivesSuccess criteriaActions to be taken Expected outcomes Time frame Communication skills Effectivelyable tointeractwith others. Inorderto enhance communication skills, I will also read,writeand listenvideoson communication alongwith communication classesof professionalsas wellastaking helpofonline sessions. This will help in improvingmy communication skillsmore effectivelythat willmakeme abletoconvey allthe information effectively to my team members. 2 months Presentation skills Effectively enabletogive presentation. Alongwith taking feedbacks fromcolleagues as well as doing Improved presentation skillswillassist me in presenting 6 weeks 9
more presentations and publicspeaking activities,Ialso willparticipate moreongroup working and take helpof professionalsso as to improve my presentation skills. thethingsmore effectivelyin front of others. Decision makingEffective decisions making. I will trust on my instincts and take decisions logicallyby consideringall the aspects of an issueora particular situationalong withrelying more on data and informationat thetimeof making decisions andweighthe benefitsand disadvantagesof each decision. Thisenableme totakemuch effective decisionswhich provestobe beneficialfor organisation. 2 months 10
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TASK 4 4.1 - Critically evaluate the impact of corporate commitment to employee welfare on strategic organisational objectives Staff welfare includes developing an environment that encourage a state of contentment that enable an employee to work with their full potential and flourish for the benefit of self as well as organisation. It is believed by the Sainsbury's that being a good place to work is the key to success and it is rooted in its values and heritage that plays a significant role in accomplishing the objectives of business. Employees are the great asset for an organisation autocomplete its ambitions. With the help of skilled and well-motivated employees, an organisation can reach to its strategic ambitions. It is very necessary for the company to treat its employees in well manner and provide themwith equal growth opportunities in order to motivate and encourage them. Sainsbury's keep its employees in the core of strategy. For this, the company has its own policy of welfare for staff that assist in reducing the absenteeism of employees and also help in saving cost that incur in recruiting employees frequently. The presence or absence of a staff welfare environment is strongly linked to the engagement or disengagement of staff, which ultimately will determine whether a company’s goals will be achieved. Staff welfare environment can be considered a working environment, where the culture fostered by a company allows employees to feel physically, mentally and emotionally healthy, where staff are granted the freedom to express their opinions and religious beliefs, where nobody is discriminated against based on gender identity or sexual orientation, where an atmosphere of respect and inclusiveness is promoted, diversity is embraced and employees have the opportunity to develop their skill sets and grow their personal and professional potential. In short a staff welfare environment promotes the complete well-being of staff. The company is committed to increase health and wellbeing of workers by promoting their healthy lifestyles. It also promotes equitable work life balance for all by providing them with health and safety training.Managers of Sainsbury's are dedicated for administering opportunity to foster leadership, education and other aspects with'You Can' program. This commitment of organisation to employee welfare highly contribute in motivating employees and improving their productivitythatultimatelyleadstheorganisationtowardsaccomplishmentofstrategic objectives and attaining long-term growth and success in the market. 11
4.2 – Discuss how an employee welfare environment can effect achievement of strategic organisational objectives There are three aspects which includes in staff welfare and contributes to it. These includes flexible working, work life balance and reduction of stress related to work. In order to gain the loyalty of employees and enhance their morale, staff welfare is necessary as it helps in developing efficiency and productivity of workers. It also supports in developing a stable employee base by reducing their absenteeism and turnover. It also helps in increasing Goodwill of the company and combat socialist ideas and trade unionism which leaves the organisation towards success. Without loyal and motivated workforce, attainment of strategic objectives is difficult. In order to develop a motivated workforce, it is necessary for Sainsbury's to develop staff welfare environment. Such activities must be developed by leader that emphasize on employees and working environment. Creation of such an environment that helps in welfare of employees will highly contribute in accomplishment of organisational objectives. Sainsbury's is providing health assessment, basic medical facilities, promotes good health education and counselling services to its staff members. Development of such kind of staff welfare environment it helps company in reducing cost, turnover rates, level of absenteeism, threat of legal action and developing good brand image along with increasing productivity. All this will ultimately help in attaining organisational objectives. 4.3 – Determine the influence of corporate commitment to employee welfare on the development of organisational values that will realise strategic ambitions Organisational values are referred as the beliefs and rules of company that control the administration of organisation. It signifies the philosophy of Corporate support to organisational culture. When developing values of company, ask some Corporate commitment effects to welfare of employee. In the current business environment, many of the companies are keeping an eye on welfare of employees to gain their loyalty as well as enhance their morale which enable to promote efficiency of employee in workplace that ultimately advantageous to not only the workers, but to company as well. The commitment of corporate impact positively to welfare of employees as well as development of organisational values. 12
CONCLUSION As per the above provided report, it can be said thatgood leadership qualitiesin the strategic manager help them in bringing changes as per the environment and operate at strategic level. An effective leadership style of leaders helps in achieving strategic ambitions of company. Leader motivate its staff members and encourage them to work towards fulfilment of expectations of organisations and achieve organisational goals. With the help of personal development plan, a leader can able to effectively develop its leadership. Developing an effective employee welfare environment can highly contribute in attaining the strategic objectives of company by increasing motivation and productivity of employees. 13
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