Development of Information System for Globoforce

Development of information system for
Globoforce

Background of the project
• The paper mainly reflects on the development of a new information system for improving
communication within an organization named “Globoforce”.
• The employees face a lot of challenges in communicating with the clients due to absence of
proper information system.
• In order to resolve this issue, the organization wants to develop a Chat support system so that
the employees can contact the client whenever they need

Project scope
The scope of the project includes:
• Development of information system for Globoforce
• Providing chat support system facilities for the
employees
• Tracking the portal option of the employees
• Development of portal option for the employees
• Development of entire option
• Undertaking testing of the project
• Completion of project within 63 days

SMART objectives
The SMART objectives for the project are given
below:
• Specific: The main goal of the project is to
develop a chart support system for Globoforce so
that the employees can easily chat with the clients
whenever necessary for getting help.
• Measurable: The project will be successfully
executed within the time-period of 63 days.