This report explores the evaluation of social media activities, zones of social media, and digital identities in the context of Gucci's marketing strategy. It also discusses the justification for creative content in social media marketing.
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Table of Contents INTRODUCTION...........................................................................................................................1 Evaluation of social media activities...............................................................................................1 Zones of social media.............................................................................................................1 Digital identities.....................................................................................................................2 Justification related with creative content..............................................................................5 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................7
INTRODUCTION The term social media engage and include building of communities and networks for encouraging individuals to participate or engage in more number of functions. In simple terms social or digital media channel is used to encourage visitor or prospects into customers for generating effective interaction within communities(McFarland and Ployhart, 2015). This report is written from perspective of Gucci which is a international clothing brand. The main motive to understand social and digital media in organisation is to formulate a platform that connect management to target audience. Moreover, this report highlights on evaluation of social media activities that are done by fashion brands(Alves, Fernandes and Raposo, 2016). Key theories as well as principles are also identified for engaging more number of consumers in organisation. Evaluation of social media activities Social media work as an interactive information processing system such as computers media technology which facilitate a platform for data information. According to existing market conditions social media platform is beneficial to transfer information, ideas, interest and data related with new products to large number of individuals. In simple terms social media refers to website, application, digital platform etc. which leads prospects to interact with management of company. Gucci is performing there work at global level as a reputed brand. So social and digital work as an effective model that leads management to share photographs, event details, opinions etc. to perform business at global level(Dahl, 2018). Some of the effective social media activities are mention as follow: Zones of social media With the investigation related with Gucci and its social as well as digital media marketing practices it is evaluated that digital practices is one of the biggest platform for all organisations to complete there work effectively. With the proper understanding about zones of social media it is identified that company is able to gain competitive edge in market by approaching all of there targets. Social community, social publishing, social commerce and social entertainment are four zones that is directly relates with methods of approaching more number of customers at global level(Chaffey and Ellis-Chadwick, 2019).Video marketing needs for generating incorporate to use better content. Brand marketing is used by companies to improve and generate long term results. Although, Gucci is an international brand so management utilise digital and traditional 1
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both methods to promote products at large level.This also refers most of the current individuals are performing there work with implement of digital media in there work practices and in personal life(McFarland and Ployhart, 2015). Social commerce is most specific zone that is accomplished by GUCCI through implementing right social and digital media strategy. This refers that more number of profits are earned by management through selling its products on online and offline systems.This determines the online engagement of individuals is most important for international brand such as Gucci because it helps to enhance number of operations like to increase in sale of goods. Moreover, the major benefit that is adopted by Gucci with digital media is to perform their task in minimum time period. With implement of proper methods related with social and digital media aid company to turn casual friends into loyal customers for brand. Gucci perform there work with implement of social media techniques that is used to market products with help of social platforms. Blogs and Instagram are most effective platform for Gucci to use in there social and digital media marketing. Along with this Facebook, Twitter, Youtube are some other platform that also relate with society individuals. Zones for social media is a totally different platform that control to market products into other areas by generating link with diversity, society and consumers. Globalisation provides platform to all companies for competing with other. So Gucci is more concern about performing their work with social media as it assist company to interact with consumers in minimum time period(Dwivedi, Kapoor and Chen,2015).TheofficialInstagramaccountofGuccileadscustomerstointeractwith management because it helps to gain attention of specific target market. With each post that tag Gucci brand involves digital platform in individual life by demonstrating text, videos and images of a personal account. Digital identities Digital identity work as the network and internet equivalent that is used to identity of a real person and organisation, like the platforms which is used by business or governement agency(Dewan and Ramaprasad, 2014). The major role of digital identity is to identify connections and transactions that is done by an individual for connecting with their personal computer system, phones, laptops etc. which are digitally used by a person(Cawsey and Rowley, 2016). Gucci marketing management is more concern about their social and digital media identity because it work as an effective method that deliberates ethical use of organisation.All 2
social Gucci accounts are followed by large number of persons so Amplification model is implementedwhichisconsistsofthreedifferentplatforms.Fanreach,engagementand amplification are key aspects through which management generates long term results with motive of digital platforms(Constantinides, 2014).This also provides more benefits through which customers gain identity about creation and control of management to get identity of persons. Gucci implement all digital identities to attract more number of customers which leads individuals to communicate with there target persons for gaining long term results as it also help company implement new ways which is increasing customer base to gain benefits and develop better digital areas for enhancing long term results that leads company for engage to develop social media by performing work on digital platform for connecting with target individuals (McFarland and Ployhart, 2015). Overall market and its consumer base are exchanging information with each other through using digital platforms. Gucci develop effective strategy for individuals by posting pictures of there clothes that is used to attract customers with social media. Gucci manage its social accounts on daily active basis. This leads persons to increase there following on constant basis. Example- fan base of customers through following more number of individuals for performance about individuals that is used to result and advancement of companies and products. It is also used by management for fans that continuously amplify brand presence of market. With wide variety of social platforms it is analysed that it generates online brand presence for implementing right tools and models to identify seasons that cover blogs and account which are huge in follower base. Foursquare work as a platform that work to become an active member for increasing local business that reach for target of more persons to generate interactive connections and promotions for gaining special offers(Stephen, 2016). Discount and one on one offer are example which is leading customers to provide better services for using right applications that target customers on geographic bases. Traditional media and social & digital media both are separate from each other. Gucci adopt social media for generating two way interaction with its customer which helps companies to increase sales of its products. 3
For example- With this picture it is identified that Gucci demonstrate itself as an international brand. So they incurred more expense on Offline and online platform to recognise them with international brand. This is also beneficial for organisation for generating and increasing there customer base through advertisement techniques.The current picture shows description about the stores promotion into mall and stores that leads organisation to attract more number of customers (McGloin and Eslami, 2015). It is a method by which company flexibly generates long term results for organisation as it work as permanent method for promotion. 4
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For example- With the above picture it is identified organisation is performing their work with pictures that is used to promote all products. It is also beneficial for generating good quality of products. This is also used by management for generating positive perception among customers. This is an effective method for promoting products through social media. This picture is posted on a Instagram account by celebrity as they influence and encourage more number of individuals to purchase the product. 5
For example- Gucci is also attract potential buyer by entering into promotion events as it helps them to attract individuals of upper class society(McFarland and Ployhart, 2015). With the above picture it is also concern that management perform its work to host several programs such as events and show in which celebrities make their presence.This work as an effective method for generating customers base that are rich and prefer luxury products to buy. PART 2 Justification related with creative content Content, image and information plays an important role in an organisation which is used by management for creating design that attracts more number of potential customers.Target audience for Gucci products belongs to upper class society and to enrich all stores in developed as well as developing countries as it increases company profits for longer period. Thus, with proper communication it is also easy for management to transfer whole information effectively among all individuals and departments by implementing right social and digital media strategy. The creative content used by manager refers to complete and analysing content for accessing the aim of managing task and leading it for attend a photo-shoot through which more number of individuals perform work as per campaign of generating promotional brands and products(Tuten 6
andSolomon,2017).Moreover,thisalsohelpscustomerstoexplainthingswithwhole information. Like, the launch of new products at a global platform through which leads individuals to generate effective results. Social and digital media is useful because it helps them to create positive perception at global level by engaging more individuals to perform there task on digital basis. CONCLUSION In the last, with social media strategy adopted by Gucci for attracting more consumers that directly increases consumer base by engaging them on social platform. With digital media strategy it is easy to maintain activities through which organisation responds on needs and wants of consumer by understanding market through following social accounts of celebrities. 7
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REFERENCES BOOKS AND JOURNALS Alves, H., Fernandes, C. and Raposo, M., 2016. Social media marketing: a literature review and implications.Psychology & Marketing.33(12). pp.1029-1038. Cawsey,T.andRowley,J.,2016.SocialmediabrandbuildingstrategiesinB2B companies.Marketing Intelligence & Planning. Chaffey, D. and Ellis-Chadwick, F., 2019.Digital marketing. Pearson UK. Constantinides,E.,2014.Foundationsofsocialmediamarketing.Procedia-Socialand behavioral sciences,148, pp.40-57. Dahl, S., 2018.Social media marketing: Theories and applications. Sage. Dewan, S. and Ramaprasad, J., 2014. Social media, traditional media, and music sales.Mis Quarterly,38(1), pp.101-122. Dwivedi, Y.K., Kapoor, K.K. and Chen, H., 2015. Social media marketing and advertising.The Marketing Review.15(3). pp.289-309. Karjaluoto, H., Ulkuniemi, P. and Mustonen, N., 2015. The role of digital channels in industrial marketing communications.Journal of Business & Industrial Marketing. McFarland, L.A. and Ployhart, R.E., 2015. Social media: A contextual framework to guide research and practice.Journal of Applied Psychology.100(6). p.1653. McFarland, L.A. and Ployhart, R.E., 2015. Social media: A contextual framework to guide research and practice.Journal of Applied Psychology,100(6), p.1653. McGloin, A.F. and Eslami, S., 2015. Digital and social media opportunities for dietary behaviour change.Proceedings of the Nutrition Society. 74(2). pp.139-148. Stephen,A.T.,2016.Theroleofdigitalandsocialmediamarketinginconsumer behavior.Current Opinion in Psychology.10. pp.17-21. Tuten, T.L. and Solomon, M.R., 2017.Social media marketing. Sage. VerÄiÄ, D., VerÄiÄ, A.T. and Sriramesh, K., 2015. Looking for digital in public relations.Public Relations Review,41(2), pp.142-152. 8