This document discusses the digital audit and marketing strategy of Kusaga Athletic, an organization focused on sustainable development and eco-friendly fabric. It evaluates their website, social media presence, and consumer persona. Recommendations are provided for improving their digital marketing strategy.
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Running head: DIGITAL AUDIT AND STRATEGY Digital audit and strategy Name of the Student: Name of the University: Author Note:
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1DIGITAL AUDIT AND STRATEGY Table of Contents Introduction......................................................................................................................................2 Digital Audit....................................................................................................................................2 Consumer persona...........................................................................................................................6 Recommendations............................................................................................................................6 Conclusion.......................................................................................................................................7 Bibliography....................................................................................................................................9
2DIGITAL AUDIT AND STRATEGY Introduction Kusaga Athelate is an organization those are known for making the sports apparel for both men and women. This organization is believed in the sustainable development and to gain profit through collaboration and communication. The fabric they are using are environment friendly. Like other companies this company is not about making the cloth and selling them. This organization is aware about making the new kind of fabric that will be eco-friendly in nature. The organization is aware about the mission and its customer. The mission of the organization is to make the positive disruption in the clothing industry in Australia as well as the rest of the world through implementation of sustainability. This organization has a target market where the consumers are aware about maintaining the environment. Digital Audit CriteriaObservations, comments and analysisRating 1 to 10* Digitalstrategy (please articulate) ThedigitalstrategyofKusagaAthleticistobringthe sustainabilityin the apparelindustry through the proper development of the business and inventing new type of environmental sustainable fabric. In order to improve the business of this organization in this situation, the organization can adopt a digital marketing strategy to reach out to the most of the consumers. The initial stage of the strategy is to develop a website which is already done by this organization withy necessary information. 6
3DIGITAL AUDIT AND STRATEGY Apart from that the organization can conduct online surveys in order to understand the choices of the consumers. The newsletter can be sent to the loyal base of the consumers for the launching of the new products. Apart from that the use of the social media can be adopted in order to do marketing for the organization along with spreading the concern regarding environmental friendliness of the products. Strategically consistent, company-created brand messages The brand message of the organization is to develop the products that will help to bring the sustainability in the environment. In this situation the organization is focused about innovation of new type of fabric that will help to deliverthestandardqualityclothsalongwiththatthe material of the fabric is environment friendly. The brand image of the company is about bringing the sustainability in the nature while doing the business. The brand image of this organization will help this organization togetmorepublicityinthedigitalplatform.People, nowadays are getting aware about the necessity of maintain the environment. In this case, Kusaga supports the stopping oftheanimalcruelty,useofsustainablefabricsand promoting vegan concepts in the society. In this case, it can be said the unique business focus of this organization can help the company to get the attention of the people. 5
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4DIGITAL AUDIT AND STRATEGY Digitaltoolsand social media used by the company The organization is using different digital media platforms for the promotion of the products. The organization has a websitethatcontainsthemissionandvisionofthe organization. Apart from that this website contains important information regarding the doing business of the organization. Through the website the organization is promoting blog that tellstherecentactivitiesorinitiativestakenbythe organization around the world that supports the sustainability of the nature. Apart from that through the website, it can be found out that the importance ace of the new fabric is also mentioned by the organization. 7 Examplesof content shared ThecontentsharedbytheKusagaintheirwebsiteis regarding the description and the mission of the company. The organization has successfully developed their business objective with a greater objective for the society that is maintain and protecting the environment. The information shared in the website provides important information of the organization and their working process. Apart from that thoughtheblogsinthewebsitethecorporatesocial responsibilitydonebytheorganizationcanbeknown. However, the digital presence of this organization on the other digital platform is not sufficient for this organization. In order to improve the overall business situation for the 8
5DIGITAL AUDIT AND STRATEGY organization the use of different digital tools can be adopted. In order to understand the acceptability of the digitization of thisorganization,digitalauditisconducted.Fromthe analysis it can be said that the organization has the potential for the further improvement in the digital marketing. Strategicuser engagement The user engagement through the website can be successful as the organization can reach out to the large number of consumers in a small time span. The content of the website is enough for the getting to know about the organization and its business. However, the website is very informative but less focus was given on the business aspects of Kusaga. Apart from that other use of social media can be adopted so that the digital presence of Kusaga can be increased. The idea of maintain he environment sustainability can make theconsumersinterestedaboutbuyingthingsfromthis organization. Therearecertainfactorsthoseareresponsibleforthe engagement of the users. Such factors include the reasonable price of the product, quality of the products. It can be said both these factors are maintained by the Kusaga. However, for some products of Kusaga the price is bit high. 7
6DIGITAL AUDIT AND STRATEGY Consumer persona The target consumer of Kusaga are the consumers who are aware about the changes in the environment and are supporting the sustainability for the environment. Apart from that Kusaga supports the Vegan concepts. This indicates that the fabric they are using is organic and the products they are manufacturing are sustainable for the environment.The social impact of the activitiesof Kusaga are significant.According to this organizationbusinessof the organization needs to create the value for the society. Kusaga considers their consumers as the part of the change the world needs. The digital strategy of the organization is targeting the consumers who pay are aware about maintain the sustainability in the environment. Apart from that the consumer group who are interested to use organic products are also the possible target consumer base of Kusaga. The consumer insight will pay a key role in the digital strategy of Kusaga. The consumer nowadays want more sustainability of the product. Apart from that the promotion of Kusaga as an environment friendly organization can draw the attention for most of the consumers. Moreover, the invention of Ecolite fabric by the Kusaga can make many of the consumers get interested about buying the products from the organization. Recommendations Certain steps can be taken in order to improve the digital business strategy of Kusaga. It has been seen that the business perspective of the organization attracts many of the consumers. Apart from that making the image of supporting the environmental sustainability will help the organization to get the large number of consumers. However, in order to improve the digital business strategy Kusaga has to take up few steps like more presence in the online platforms like
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7DIGITAL AUDIT AND STRATEGY social media and blogs. It has been seen that the presence of the organization is saturated in the website. The website itself is very informative. However, the digital presence of this organization is not felt in the other sectors. In order to improve the communication with the consumers Kusaga can use digital platforms like Twitter. Through these social media platform Kusaga can announce the launch of the new products. Apart from that the consumers can give their feedback regarding the products directly to the organization. This will help Kusaga in further modifications of the products. Apart from that the launch of the new fabric Ecolite can be promoted through this platforms. In order to understand the dynamic market situation, Kusaga can use online surveys for taking the preferences of the consumers. Different type of data warehouse tools can be used for the soring of the information from the surveys. On the basis of this analysis Kusaga can launch new products and further modification of the products can be achieved. Conclusion Thediscussionisregardingthedigitalauditandthemarketingstrategyofthe organization named Kusaga. In order to understand the digital strategy of Kusaga the website of this organization is evaluated. Through the website it can be known that the organization is supportingtheenvironmentsustainabilitythroughmakingtheenvironmentalsustainable products. The organization has good base of the consumers. However, in order to expand the business of the organization, there is a need for the improvement of the digital marketing strategy for the organization. The website is very informative regarding the Kusaga. However, the digital presence of this organization on the other digital platform is not sufficient for this organization. In order to improve the overall business situation for the organization the use of different digital
8DIGITAL AUDIT AND STRATEGY tools can be adopted. In order to understand the acceptability of the digitization of this organization, digital audit is conducted. From the analysis it can be said that the organization has the potential for the further improvement in the digital marketing. However, proper strategy and the planning is needed for the implementation of the digital strategy for Kusaga.
9DIGITAL AUDIT AND STRATEGY Bibliography Algashami, A., Shahri, A., McAlaney, J., Taylor, J., Phalp, K., & Ali, R. (2017, April). Strategies andDesignprinciplestominimizenegativeside-effectsofdigitalmotivationon teamwork.InInternationalConferenceonPersuasiveTechnology(pp.267-278). Springer, Cham. Alizadeh,T.(2015).Apolicyanalysisofdigitalstrategies:Brisbanevs. Vancouver.International Journal of Knowledge-Based Development,6(2), 85-103. Carson, A. (2015). Behind the newspaper paywall–lessons in charging for online content: a comparative analysis of why Australian newspapers are stuck in the purgatorial space between digital and print.Media, Culture & Society,37(7), 1022-1041. Chaffey, D., & Ellis-Chadwick, F. (2019).Digital marketing. Pearson UK. Clarke, A. (2017). Digital government units: Origins, orthodoxy and critical considerations for public management theory and practice. Fonseca, L. M., & Domingues, J. P. (2017). How to succeed in the digital age? Monitor the organizationalcontext,identifyrisksandopportunities,andmanagechange effectively.Management & Marketing,12(3), 443-455. Karimi, J., & Walter, Z. (2015). The role of dynamic capabilities in responding to digital disruption: A factor-based study of the newspaper industry.Journal of Management Information Systems,32(1), 39-81. Kingsnorth, S. (2016).Digital marketing strategy: an integrated approach to online marketing. Kogan Page Publishers.
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10DIGITAL AUDIT AND STRATEGY Poole,A.H.(2016).Theconceptuallandscapeofdigitalcuration.Journalof Documentation,72(5), 961-986. Quinton, S., & Simkin, L. (2017). The digital journey: Reflected learnings and emerging challenges.International Journal of Management Reviews,19(4), 455-472. Williams, F., Philip, L., Farrington, J., & Fairhurst, G. (2016). ‘Digital by Default’and the ‘hard toreach’:Exploringsolutionstodigitalexclusioninremoteruralareas.Local Economy,31(7), 757-777. Zamora, D., Barahona, J. C., & Palaco, I. (2016). Case: digital governance office.Journal of Business Research,69(10), 4484-4488.