Table of Contents INTRODUCTION...........................................................................................................................3 TASK...............................................................................................................................................3 Development of a digital marketing plan....................................................................................3 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................6
INTRODUCTION Digital marketing is the process and activity of marketing of products and services by utilising digital technology and tools, majorly on the internet, display advertisement etc. and by using other digital medium and mode(Coupey, 2001). This assignment is based on IKEA which is a Swedish international group that designs and sells ready to assemble furniture. This assignment will discuss about digital marketing plan of the company. TASK Development of a digital marketing plan Overview IKEAisagloballyknownhomefurnishingretailorganisation.ItisaSwedish organisation which was established in 1943 by Ingvar Kamprad and headquartered in Delft, Netherlands. It design and sells ready to assemble furniture, kitchen appliances and home accessories. There are 211,000 employees who making their contribution in operating the business of this company all over the world. Marketing plan is encompassing representation that outlines the promotion and marketing endeavor for the forthcoming. In defines business actions and operations which are considered in achieving particular marketing objectives within a set time period. Objective- The aims of the company is to aware the Thai market with the products and services of IKEA. The objective of this company are as following: ï‚·The main objectives of this company is to set up the brand to Thai's market. ï‚·To maximization in the sales, store visits, product trail and website visits. ï‚·Making increment in the market share with the help of sales of the products and services of organisation. Market Research- It indicates to the process of find out the needs and demands of market and target audiences of the company. So that the management of receptive company can aware with the needs of its consumers and design or offer products according to their needs.
SWOT analysis- It is a strategic planning method which is utilised by the management of the company to assist a company in identifying strengths, weaknesses, opportunities and threats affiliated to business competition and project planning. SWOT analysis of IKEA is defined as beneath: StrengthsWeaknesses ï‚·IKEA is a strong international brand whichetattentionofkeytarget audiences groups(Kleindl, 2001). ï‚·Thecompanyofferswelldesigned, quality and functional products at low prices all over the world. ï‚·IKEA fundamental rule id to keep the cost low but increasing price of raw material affect it unfavourably which affect its economic condition. ï‚·There are lack of differentiation within theproductsandservicesofthis company which affect it negatively. OpportunitiesThreats ï‚·By making innovation in its existing productsandmanufacturingnew products, the company can get various opportunities. ï‚·By making expansion in its business in developing nations, it can also make growth in economic situation(Mahajan and Venkatesh, 2000). ï‚·Therearenumberoffurnishing organisation in market and they offer substituteproductswhichgenerate threats to the company. ï‚·Due to change in rules, regulation and legislationsofthedifferentnations, global economic and financial crisis are occurredwhichaffectorganisation's business. STP- In IKEA the administration of the company make segmentation in its products on the basis of geographic, demographic and behavioural base. It statemented consumer on the basis of regions such as US, Europe, Asia, Latin America etc. and focus on Urban areas. On the basis of demographic they segmented on the basis of age such as 22 or more than, income group and occupation like students, employees and professionals. They targeted families of upper or middle class with the purpose of increasing sales and growth. To have a good position, IKEA provides great ready to assemble furniture with great purchasing occurrence.
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Marketing Mix- It indicates to the procedure to the set of actions and strategies which is utilised by a company to promote its brands and products at marketplace(Rimmel and DeNito, 2000). Basically it is an activity which is used by the management of a company to provide information about its products, their prices etc. Marketing mix of IKEA is as mentioned below: Product- IKEA offer a wide range of products and divided its product in different categorieslikeoutdoorfurniture,babyandchildren'sproducts,desks,mirrors,bedsand mattresses, eating,bathroomstage, chairs, cooking, clothsstorage, decoration andsafety products etc. Apart form it, this organisation also provide, Swedish food, tables, textiles, rugs, tools, TV and media furniture etc. Price-Thiscompanyuselowpricingstrategyanddesignlowcostfurniturefor households and offices. Respective company permits not only lower cost but also free at the IKEA restaurant from Monday to Saturday. Place- This company operate its business in more than 50 nations with more than 25 distribution centres(Rose and Kirk,2001). IKEA has a global distribution network and a huge volumes on production side. Promotion- The management of IKEA utilise various promotional tools like TV, print, online ads billboards to provide information about its products and services to its target audiences. Now these days, digitalization increased and used by most of organisations so this company can also used various digital tools of promotion like social media, Facebook, Twitter, Instagram, Web advertisement in its business to create awareness about its products. EvaluationandMonitoring-Toevaluateandmonitorthedigitalmarketingplan,the administration of the company can use and utilise key performance indicator and benchmarking. With the help of KPI, management can measure that how effectively organisation is achieving its set business objectives such increment in market share, use of digital promotional tools etc. The company c an use it also at multiple levels to evaluate their growth at motility targets(Sheth and Parvatiyar, 2001). With the assistance of benchmarking the administration of IKEA can identify gaps in performance in the company and bend them into opportunities for development. CONCLUSION From the preceding information, it can be summarised that digital marketing plan is helpful to make concentration on resources and plan for the growth of the business. Digital tolls are also effective and beneficial to provide information about products and services of a specific
company. With the help of marketing plan, the management of the company also get information about those components which influence the success of the firm. REFERENCES Books & Journals Coupey, E., 2001.Marketing and the Internet. Prentice Hall PTR. Kleindl, B. A., 2001.E-marketing: Capitalizing on technology. Thomson Learning. Mahajan, V. and Venkatesh, R., 2000. Marketing modeling for e-business.International Journal of Research in Marketing.17(2-3). pp.215-225. Rimmel, G. and DeNito, E., 2000. Marketing in the E-Age-E-business affects on Marketing. Rose, R. and Kirk, C. M., 2001. The strategy of planning.Planning for Higher Education.29(4). pp.50-55. Sheth, J. N. and Parvatiyar, A., 2001. The antecedents and consequences of integrated global marketing.International Marketing Review.18(1). pp.16-29. Online ObjectivesofIKEA.2019.[Online].AvailableThrough: <https://www.slideshare.net/pimpisaj/ikea-marketing-idea>. IKEASWOTAnalysis.2019.[Online].AvailableThrough: <https://notesmatic.com/2016/09/ikea-swot-analysis-2016/>. IKEASegmentation,TargetingandPositioning.2019.[Online].AvailableThrough: <https://research-methodology.net/ikea-segmentation-targeting-positioning-targeting- cost-conscious-customers/>.