Digital Skills and Research Methods - Assignment

digital skills and research method

Table of Contents
INTRODUCTION...........................................................................................................................3
TASKS.............................................................................................................................................3
Effectiveness of the use of modern technologies within the workplace ....................................3
Social media is a tool for the purpose of marketing that gathered or collecting all the
information and communication within the workplace. ............................................................4
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Digital skill and research method is used in the enterprise process to develop their
business all over the world. It can be beneficial for business process to implements new ideas in
their growth and development by using digital technology. This assignment will discuss about
the use of modern technology within the workplace. There are different types of modern
technologies implement in the business development process to increase their productivity and
profitability. Furthermore, This report will discuss about the social media which is based tool or
platform used for the purpose of marketing. It also collecting and gathering all information in
proper manner at their workplace.
TASKS
Effectiveness of the use of modern technologies within the workplace
Modern technology is main part of each and every organization that help for planning an
effective strategy for balancing the business operations and functions. Technology can adopt the
entire business and handle their complexity by using the new implementation (Anderson and
Jiang, 2018). The owner of business process can be hire the efficient employee those who has
ability to manage the business process in effective manner. There are different ways to effective
the modern technology at the workplace.
Employee Monitoring- Business operations can be managed the large team in the
organization by using the modern technology. There are various type of application available to
easily track all the activities of customers during service call (Komljenovic, Loiselle and Kumral
2017). GSP tracking technology will help for monitoring the entire staff member of organization
and also identify their efficiency or performance towards the business goals and achievements.
This technology will help for track all the sales numbers or potential sales therefore, The
manager is control the leading indicators to provide the right direction towards the growth and
development.
Business security- Security is main concern about the organization to manage their
business process and also provide safety or security. Sometimes, it is the biggest issue in
business because hackers and other thieve can easily stolen the important information regarding
the company and customers (Felix, Rauschnabel and Hinsch, 2017). There are also various
technology protect the personal information of organization and continuously check and update
the business benefits. Anti virus software and firewalls are the common security aspects that

applicable in the business when they are digitally linked with the security system of enterprise to
protect against thieves. It is not only to provide the real time alerts but also give the right
diversions like alarms. Modern technology system provide the facilities for business owner to
directly contact with the customer and staff members from remote locations by using
smartphones.
Business efficiency- Business process is more effectively operates by using the modern
technology. Whereas it is easier for digitally customized the documents such as contracts copy
and agreement to the users. The organization is using the communication medium that applicable
in business to send the details form one place to another by using Email technology. It is ability
to send the documentation with the full of security and safety. Customer can also get the
information and new updates on the official website of forms. There are online forms available
and website to check any time and any place. Software programs always improve the data
collection and interpretation the powerful (Zhang, Abound and Cobanoglu, 2017). CRM
Software is used in the firm to record all the details from the client. This software will follow-up
calendars and propensity patterns. This is the main information which is possible for sales team
to manage their business process and maintain the client relationship.
Automation of operations- Automation process is applicable in different areas of
business such as tracking package of product delivery etc. For examples- fast food restaurant
always try to implement new concept for providing the best quality of services to their
consumers. It is mainly focused on the resources that needed for provide the food services to the
customers. Many organizations are adopted the training programs that implemented the
automated web based programs to explore their product and service in marketplace. In this way,
Employee and other staff members can learn new things and also expand the personal skill
towards the development.
Two technologies:
Modern technology is an advanced technology that implement the various technique for
manage the business operations and function at workplace. These are important modern
technologies that implement in the organization as followings:
 Cloud computing- It is basically the service provider for deliver the data from one place
to another. It also useful for storage, networking and software analytics and intelligence
manage the entire process in proper manner.