Impact of Digital Technologies on Organisational Development: A Case Study of Deloitte

This report discusses the impact of digital technologies on organisational development with a case study of Deloitte. It evaluates major innovations and technologies used by the company, assesses their impact on organisational development, and discusses their impact on data and knowledge management in decision making.

Digital portfolio

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................4
Provide a brief description of the client organisation. Identify and evaluate major innovations
and digital technologies that your client is using........................................................................4
Assess how these innovations and digital technologies affect organisational development.
Examine the pros and cons of these technologies.......................................................................6
Discuss how the said innovations and digital technologies impact on data and knowledge
management in process of decision making in your client’s organisation. Justify your
statements....................................................................................................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Digital business is considered as a major business approach which use information and
technology to perform major operations in a fast and accurate manner. This is also one of the
major role of a business to focus on application of digital technology in order to develop key
functions and tasks. It is also key duty of a business to focus on hiring IT experts and
professionals to manage all major digital technology based operations. In this report example of
Deloitte company is taken into consideration which is a major multinational company based in
London, United Kingdom. The company was founded in the year 1845 and provides audit,
management and consultancy services to different companies all over the world. In this report
there is a brief description of client organisation along with identification and evaluation of
major technologies and innovation which are used by the client. This report also includes the
way various innovations and digital technologies affect development of a company. This report
also states the impact of digital technologies on management of data and knowledge
management in process of making decisions for the organisation.

MAIN BODY
Provide a brief description of the client organisation. Identify and evaluate major innovations and
digital technologies that your client is using
Deloitte is an multinational professional service network having its offices within 150
countries and comes under Big Four accounting organizations and largest professional service
network in the world. In modern world an organization requires to survive within competitive
environment an organization requires to adopt latest technologies which leads upon improving
there working and process in more effective way. These technologies allows enhancement done
with over all growth of organization(Marinho, Fernandes,and Pimentel, 2021). The nature of
labor has been converted with the aid of using virtual era. Increased connectivity alternatives
suggest that many humans now have some distance extra possibilities for operating from home,
as faraway operating will become an increasing number of common. Many jobs can now be
finished from hundreds, or maybe hundreds of miles away with out difficulty. Without the want
for all employees to be gift withinside the identical building, many different bendy operating
practices at the moment are possible. Anybody with get entry to the net immediately has get
entry to a big share of the world’s understanding over the web. Lessons and publications can
now be introduced clearly online. Communication advances suggest that could now effortlessly
have interaction with maximum of the world’s populace and study at once from sources, for
example, if you are attempting to sign in overseas events, or mastering a brand new language.
Digital era also can be simpler to apply for humans with disabilities and regularly deliver them
everyday get entry to. Digital technologies are those important technologies which are based
upon internet, digital media and social media. It has helped an organization like Deloitte to
achieve its goals and objectives with positive approach. Further various digital technologies have
been discussed as follows:
Communication Technology:
Communication technology facilitates in transmit facts or facts through the use of
numerous gadgets like telephone, radio, television, and the internet. Businesses additionally
make use of communication technology makes facilitation done about process important
information with the help of digital gadgets which makes information circulated in more
effective manner. It has helped in making development of communication network which makes

operations and task to be completed within an organization like Deloitte. Thus its able to provide
better and effective services to its customers. This makes communication technology more
impactful for the organization.
Construction Technology
Construction technology is associated with the system and techniques applied to
construct each superior and simple homes and systems(Joslin, 2018). This can consist of heavy
engineering systems like bridges. The techniques of creation use one-of-a-kind heavy equipment
and equipment like tractors for land preparation, pc software program to layout and create a
digitalized model of the constructing or structure. These creation equipment assist in improving
the operational performance and making sure that the developers whole the mission with
minimal troubles and accident, inside the detailed price range and inside the given limit. It has
helped organization like Deloitte develop better working infrastructure which leads over making
an organization’s working completed more effectively. The organization is able to construct
patterns which makes product to be developed with latest features. Deloitte by using the
technology is able to produce goods and provide services through more efficiency. Thus it is
required to be present within an organization.
Product Technology:
Product technology is the know-how of specs and traits of a products or services created
as in line with the desires of the marketplace and production processes. It is the particular era
utilized by the producer of the products or services, its manpower, standards, materials, layout
specs, strategies and methods. It allows in figuring out the purposeful traits, properties, and shape
of the product to make sure it meets the necessities and desires of the customer. An organization
like Deloitte is able to produce fine services to its customers which makes an organization attain
public interest making it popular within market.
Artificial intelligence (AI):
This technology refers back to the simulation of human intelligence in machines which
can be programmed to suppose like people and imitate their moves. The time period can also be
implemented to any gadget that reveals trends related to a human thoughts consisting of studying
and problem-solving. The best function of synthetic intelligence is its cap potential to rationalize

and take moves which have the first-class danger of reaching a selected goal. It helsp an
organization like Deloitte improve customers identification and providing quick response over
the queries presented by them.
Social media:
Social media are interactive technology and virtual channels that facilitate the advent and
sharing of information, ideas, interests, and different kinds of expression thru digital groups and
networks while demanding situations to the definition of social media arise because of the type
of stand-on my own and integrated social media offerings presently available. This made
organization like Deloitte achieve better place within market making organization grow more
effectively by making it reach to customers in faster and better way.
Assess how these innovations and digital technologies affect organisational development.
Examine the pros and cons of these technologies
The innovation and digital technology are helpful in increasing competitive strength of a
business entity(Bian, Ji, and Wang, 2021). Innovation should be practised in a business entity
with time bounded process in order to develop key practices(Asman, 2020). Deloitte Company
also focuses on bringing innovation in its business functions with the help and support of digital
technology. The company also focus on development of major software which is used in order to
facilitate services of the organisation. An organisation gets several benefits with the help and
support of innovation in a set time period. Many companies use the application of digital
technology tools and techniques for development of innovation in a systematic and precise
manner. It is also one of the major roles of a company to develop innovation with support of key
strategies. The following are different affects of organisational innovation on its development:
 Business development- Development of a business is a major aspect which needs to be
considered by a business in a precise manner. It is key role of a business to focus on
innovation in order to facilitate innovation and development. Growth and expansion of a
business is also impacted by key development in innovation. Deloitte company also
achieve key competitive strengths in its business with the help and support of innovation.
 Reach customers- In the era of information and technology it is essential for a business to
focus on innovation in order to reach large number of customers. This will increase
potential of business as well as it will improve its profitability. The digital technology

and innovation should be considered by a business with the help of IT experts to ensure
maximum reach to different customers(Mainguy, 2021). This is also one of the major
roles of a company to focus on different customers and calculate major attention of
different customers.
 New methodology in business according to market trends- The innovation helps a
business to develop unique value preposition for its customers. It is very much necessary
for a business entity to develop new methodology according to digital marketing trends.
This approach will help company to formulate key areas of development and focus on
innovation techniques.
Pros and cons of digital technologies
Pros
The pros of digital technologies are wide and effective as it develops a business in a
precise and systematic manner.
 Digital technology also helps a business organisation to move ahead of its
competitors.
 The application of digital technology helps a business entity to also attract client as
operations are performed in a well defined manner.
 It is also one of the key roles of a business to focus on key goals and objectives and
achieve them with the help of digital technology.
 The digital technology also helps Deloitte to perform key operations related to big
data management which is a major approach in handling large amount of customer
data.
There are different cons of digital technology also which are to be considered by Deloitte
Company
 Cons of digital technology include a major factor which is related to privacy of
customers.
 Digital technology also includes cyber security issues which are to be developed by a
company.
 In the recent times, it is important role of a business to consider the major con of
digital technology which is threat from Malware, Spyware and Viruses.

Discuss how the said innovations and digital technologies impact on data and knowledge
management in process of decision making in your client’s organisation. Justify your
statements
Innovations and digital technologies impact on data management and knowledge
management in a precise manner. The decision making of Deloitte Company is also impacted by
digital technology in many different ways. It is also helpful in increasing core strength of a
business by developing innovative ways of performing business entity. The digital technology
based tools like Management information system, Decision Support System and Knowledge
management system helps in simplifying business related operations. Key decisions of business
are also affected by digital technology as it helps in supporting business activities in a well
defined manner. The Deloitte Company also gets major competitive strength at the marketplace
by managing large amount of data through big data management. This is also one of the key
roles of a business to take into consideration advice of IT experts in order to take decisions of the
company. IT management should be also referring to advanced computer systems and software
for performing key operations. In order to increase the efficiency and effectiveness of a business
it is important to take decisions with key support of digital technology based tools. Major
companies formulate decision making with the development of key strategies based on usage of
IT systems. Data synchronisation of Deloitte Company is also majorly supported by digital
technology.
Most of the successful companies in domestic and international marketplace has shifted
their operations from traditional to modern. This happened due to emerging and quick growth of
digital technology(Matamala, Díaz, and Lagos, 2021). Marketing management of a company is
also supported by digital technology in a well defined manner. Deloitte Company uses internet
and social media marketing in many of its functions. It is ethical duty of IT management of a
company to focus on key aspects of developing digital technology for long term business growth.
In the recent times, data management is performed with software and applications developed by
IT companies. Companies should focus on key approach related to all operations on the basis of
digital technology to facilitate learning and development. Decision making is also developed in a
quick manner with help and support of digital technologies based techniques and tools. In order
to gain effective growth at the marketplace, it is crucial role of a business entity to focus on

developing software based on data management. The Big Data technology is also a major
approach and technique to manage data of a business. In the corporate world, all necessary
functions related to digital technology are played by different companies. Main approach in
digital technology is to facilitate company development in a short span of time. There are
different companies in the marketplace which take help of IT experts in the form of consultancy
services. Application of consultancy services is helpful in increasing key roles and areas of a
business which are important for whole company. The data management should be developed by
a company in a well defined manner to support application of digital technology. There are
various companies at the marketplace which also deploy information and technology because of
the strong market demand and trends. A business entity should also focus on key roles and
responsibilities which are to be facilitated by support of various theories and models like
Subscription and IT technology.

CONCLUSION
From the above stated report it can be concluded that it is essential for a business entity to
focus on development of digital technology in order to achieve business goals. This project
concludes importance of innovation and digital technology in order to lead the marketplace with
distinct advantage. All major companies in the global and domestic marketplace should focus on
implementation of digital technology with supervision and control in order to control functioning
of company. This project also concludes role played by IT professionals in development of a
business entity. The discussion also concludes significance of digital technology in order to
perform key operations and functions of a company.

REFERENCES
Books and Journals
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CHILEAN Conference on Electrical, Electronics Engineering, Information and
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