Impact of Digital Technologies on Organizational Development: A Case Study of Tesco

This report discusses the impact of digital technologies on organizational development with a case study of Tesco. It covers major innovations and digital technologies used by Tesco, their pros and cons, and their impact on data and knowledge management in decision making. The report also includes a brief description of Tesco, its expansion strategy, and its use of digital technologies.

Digital Technologies

Table of Contents
INTRODUCTION ........................................................................................................................1
MAIN BODY ................................................................................................................................1
TASK 1 :....................................................................................................................................2
Provide a brief description of the client organisation. Identify and evaluate major innovations
and digital technologies that your client is using........................................................................2
Task 2: ........................................................................................................................................3
Assess how these innovations and digital technologies affect organisational development.
Examine the pros and cons of these technologies. ....................................................................3
Task 3: ........................................................................................................................................3
Discuss how the said innovations and digital technologies impact on data and knowledge
management in process of decision making in your client’s organisation. Justify your
statements....................................................................................................................................3
CONCLUSION .............................................................................................................................3
References:.......................................................................................................................................4

INTRODUCTION
In current era technology is changing rapidly and it is essential to implement
it in the organisation so that they can have a rivalry advantages with in the market
place. It contributes to the modification in the industry as well as it is impactful in
booming the brand name in the idea of expanding business in international market. It
grows the opportunity for small business as well as big business (Vargo, , and et., al.,
2021). Now days most of the businesses are working through digitalisation. They use
the smart technology in order to make the working more smart and impressive for the
employees along with the company. It is no longer just the business software, it is the
major component that makes the business more effective and competing in the market
place. The report is based on TESCO, it is UK based company, which is third largest
retail industry in global country. It was founded by Jack cohen, in 1919. its
headquarter is in Welwyn garden city. The report will cover the concept of Digital
technology and its importance in context of the selected company. Further it will
describe the various techniques that is used to implement in the company. In last it will
explain the pros ans cons of the content.
MAIN BODY
The motive of such innovations process is important to coordinate the actions of particular
client and to manage these operations purposefully well accordant to provide, recurring
situations. Such creativity process are also essential situations for digital innovations as
they are able to grow if company support combinations and distributional innovations. For
the objectives, company requires to analyse and help the practices of those who actively
improve digital technologies. The network character of digital innovations means that
company can be seen as an interlinked web of members, tactics and instruments and many
other resources just as expertise education, organisational influence, communication skills
and networking competences to cope up from the hurdles just as administrative barriers or
deficiency of resources. In this content giving employees with accurate spaces for social
networking is often completed In structure of so called idea hub. Such institutions are the
collectively store of creativity,where a linked groups of workers make ideas together to
generate groups levels of natural action. They are crucial for enabling employees to share
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their views and thoughts in social or digital space like company websites,platforms and many
others as well as they can so this in verbal meeting and informal discussion as well as in a
combination of digital and traditional things.
TASK 1 :
Provide a brief description of the client organisation. Identify and evaluate major innovations and
digital technologies that your client is using.
Tesco, is UK based company which deals in groceries, beauty products, house hold goods,
consumer goods and many others. It was founded in 1919 by jack Cohen. They serves
services in more than 11 nations. They deals in various kinds of product variability. There
concept is to providing all the goods in the one roof. They are expanding the business and
product variability both in order to grow the business in an effective manner. It is the third
largest supermarket chain in global world but it majorly works in UK and its many other
region. It is counted in the top most competitor in the market place. It has huge amount of
outlets so that the customer can reach easily. The brand is known for its services and product
variability in the market place. Although they also offer banking services by funding the
money to the people for many reasons . They also act as a private bank or financial institution.
They have a huge amount of employees all of them are skilled and well educated. They play
a huge role in the company. Their hypermarkets are majorly outside of the town. It has good
share market value. They also use traditional and untraditional way of promoting a business.
Along with this they have establish a feedback system so that they can improve their lacking
points in the marketplace. The major part of the tesco, expansion strategy has been its
innovative use of automations. It was one of the self build services like contact less
payment,card technology and they developed a mobile payment wallet, barcode and many
others that are effective for the company.
It is refer to the applications of digital technology to existing business issues, the
considered requires to transform, creative and adopt new innovative in order to to stay
competitive. The company adapt some tactics that makes them more challenging in
comparison of other brands.1. Execution of a digitalized in store experience - this is refers to the idea of making
the payment through cards or from other payment apps that is being used by the as
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these sites provides benefits and other extra offers that is cost saving offers for the
buyers. After pandemic every one is serious for their health and well being so the
online transaction has raised day by day and now most of the population prefers to pay
online and all though they wish to have the cashless payment. The tesco company uses
this technique as customer just simply walk out of the store with their products being
scanned automatically and the total debited from their bank account. The company
uses this approach appropriately as well it is influencing the users towards the brand.
it's also possible to develop an almost entirely touch-free shopping system. With COVID-
19 concerns likely to stick around for a while, we may start to see customers scanning
barcodes and QR codes, not only to pay for products, but to receive information about
those products right into their smartphones, too. This will both cut down on direct
product handling and address sustainability and accountability concerns by being more
transparent around production methods. The company has invested huge amount in
digitalization in store initiatives. They have implemented the self check in check out
system in the company.2. Developing club cards - This is the technology that is introduced by the tesco
company in order to make the payment more easy and it is special offer given by the
company in order to make them an loyal customers of the company . It is just as the
membership of the customers, so that they can prioritise first in the company.3. Augmented shopping - it is form of engaging users with brands and goods
through digital experience that allow them to try on, try out . Interact or personalize
their goods virtually, these experiences assist deliver more Informations, intuitive
goods details than standard web experiences. It consist some parts as Increased
experience, It is created content into the user real world surrounding like crystalline
physics and a visible surround in which users are aware of their atmosphere and
business. The other section of this is virtual reality, it Is carefully rendered digital
environment that replaces the users real world area. The consider company tesco, uses
this technology to see customer is on board, this increase the sale of the goods and
they have raised the actions that have been developed by the company to raise the
concept of use before buying. This is helpful in building the brand value more strong.
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Task 2:
Measure how these introduce and digital engineering affect organizational improvement.
Examine the pros and cons of these engineering.
Technological can be used to protect financial data, confidential executive decisions and
others preferences details that tends to competitive benefits. Innovation helps in keeping
business their ideas away from their competition. By developing product development the
ability of operating, technology increase productivity in different business operations. The
size of developments is receivable but some technologies like emails and digital media have
created easier and faster. It personal effects on tesco, operations. No substance the property of
the institution engineering has both touchable and impalpable benefit that will aid the
company make money and produce the outcomes the users demands. Technological
infrastructure effects the trends, efficiency and relationship of a business. It also effects the
security of confidential details and trade benefits. it is essential for worker to interact with
case rapidly and clearly. Websites allow custom-made to find reply to their questions after hours.
Fast consignment options permits enterprises to move goods over a large sociology area. When
users use technology to interact with a enterprise, the company profit because industrial
connexion creates a impact full brand value .
Here are some pros and cons of digital technology in relation of tesco.
It also assist a business realize its cash flow necessarily and domain cherished beginning such as
time and corporal attribute. Store product applied science let concern proprietor realise how best
to balance the storage value of keeping a goods. With proper technologies in place, executives
can save instance and wealth by keeping meetings over the Internet instead of at corporate
headquarters. A enterprise that has the technical capacity to research new chance will stay a step
ahead of its competition. For a business to live, it must grow and adopt new chances. The Net
permits a industry to almost move into new places without the cost of an managerial or the
uncertainty of making a company in worldwide market. Most businesses of the current era expel
content to security aggression and casualty. it can be utilized to save fiscal details, secret
members decision and other managers details that leads to rivalry benefits. Simply put,
technology assist company to keep their thoughts far away from their challengers. By having
system with key locks and codes, a enterprise can assures none of its upcoming tasks will be
matched by the rivalry.
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Cons of digital technology ;
Hence, all things have negative and positive impact as usual digitalisation have both effect as
here are some cons of adapting technology :-
It has made the person irresponsible towards the jobs and physical activities. Most of the
people becoming lazy day by day, they uses smart technology busy on using the smart phones.
The relaibility on digital instruments not only causes well-being issues but also break down the
capability to envision somewhat various, imaginative and social announcement skills. This
impacts how people utilise their minds and deducts their innovations and out of the room ideas
skills. Because of the global relations of a network of devices and structure, many have break
down victim to identity thief who have hacked their account. The way to recuperation from these
types of cyber attacks can be hardly long and time-irresistible. Modern technologies have
become an integral part of mankind’s society. Now it is pretty issues to imagine an endeavour
that would not use the achievements of current technical process.
Task 3:
Discourse how the said introduce and digital engineering contact on data and cognition social
control in process of decision making in client’s arrangement.
It is a particular conceptualization toward the using of a organisational cognition system. It
includes some factors like people management tactics, technology, trends and organizational
structures. various knowledge management framework is suggest that cognition direction
framework should considers education supervision enablers and processes. Knowledge
management theory must have a common analysis of knowledge operations and infrastructures
to support the organizational operations. ideas, educational organization change are method
working by administration to foster continuous education utilisation. company actions in its
easiest form of understanding of company goals. It is important that tesco have quantifiable goals
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as this has been found to be essential to workers appointment and obligation among the
company. fiscal rewards, accountability and company experience are certain manners to acquire
business actions. The weight of attaining operations within an company reliable straight on the
leading managers of a concern, as it is needed create or execute judgement/schemes that will
results in attaining the goals and accusative of the universities. Whereas, educations
establishment for implicit and implicit education can be complexity to execute, with appropriate
process in location, company can assures all accurate details is mutual around the institution and
retained as workforce give up work or move forward.
CONCLUSION
It is concluded from above report that digitalisation is important for business but on the
other side the traditional working is also crucial for attaining the goals of the company and its
operations so that it can be attain successfully. It makes the business more effective and
impressive so that the consider company can have the rivalry benefits in the global market.
As discussed in above report that company used the details and resources of the company so
that they can attain the company goals and achieve the company goals. The above discussed
pros and cons of the digital technologies.
References:
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