Importance of Innovative Digital Transformation within an Organization: A Study on Tesco Plc

This study investigates the importance of innovative digital transformation within an organization, with a focus on Tesco Plc. It includes a literature review, research methodology, data analysis and findings, and recommendations.

MSBP

Table of Contents
INTRODUCTION...........................................................................................................................4
Project background......................................................................................................................4
Research Objectives.....................................................................................................................4
Research questions.......................................................................................................................4
Project planning...............................................................................................................................4
LITERATURE REVIEW................................................................................................................7
To understand the concept of innovative digital workspace.......................................................7
To investigate the importance of digital workspace with respect to an organization..................8
RESEARCH METHODOLOGY....................................................................................................8
Research type...............................................................................................................................9
Research approach.......................................................................................................................9
Research philosophy....................................................................................................................9
Data collection...........................................................................................................................10
Data analysis..............................................................................................................................10
Sampling....................................................................................................................................10
Ethical considerations................................................................................................................10
CHAPTR FOUR: DATA ANALYSIS AND FINDINGS.............................................................12
Theme 1: Awareness about innovative digital workspace concept:.........................................12
Theme 2: Reduction of work load and increase in performance of employee with innovative
digital workspace:......................................................................................................................13
Theme 3: Barrier arrived after introducing innovation in the workspace:...............................14
Theme 4: Key transformation which can be notice occurred after innovative digital workspace:
...................................................................................................................................................15
Theme 5: Experience of working in digitally hybrid workspace:.............................................17
CHAPTER FOUR: CONCLUSION AND RECOMMENDATIONS..........................................18
3 – Project Logbook.............................................................................................................19
4 – Reflective Practice.........................................................................................................20
REFERENCES................................................................................................................................1

INTRODUCTION
Project background
A workspace transformation can be referred to as changing the way in which the work
allocated to the employees is carried out within the organization. The workspace transformation
includes changes in the processes of carrying different activities within and organization and also
changing the processes, policies, rules and regulations within a company (Bairagi, and Munot,
M.V. 2019). The present study is being conducted in order to determine how an organization
transforms itself into a digital workspace and how essential it is for a company. The present
study aims to investigate how Tesco Plc aims to transform its itself into a digital workspace for
their employees.
Aim: To investigate the importance of innovative digital transformation within an organization:
A study on Tesco Plc.
Research Objectives
 To develop an understanding about the concept of digital workspace innovation.
 To determine the importance of digital workspace with respect to an organization.
 To recommend strategies which could help the Tesco in enhancing their workspace
transformation.
Research questions
Q.1 What do you mean by digital workspace innovation?
Q.2 State the importance of the digital workspace innovation in context of an organization?
Q.3 Present the best strategies that can help an organization in improving their workspace
transformation.
Project planning
A project management plan can be understood as an important document that includes
the description of each and every activity that is going take place within the project or the study.
It is considered as an important document as it involves important information with respect to the
subject of the study and also provides a base in order to carry out the activities.
Cost
It is considered as an important aspect of the project planning process as it involves the
information about the cost associated with carrying out the project.

Key element Cost in £
Laptop & internet charges 40
Books and articles 50
Food and beverages 40
Transportation cost 30
Data collection cost 40
Total £200
Scope
The present study will focus on determining the importance of the digital workspace with
respect to the chosen organization i.e., Tesco Plc. The present study will include a secondary as
well as a primary research in context of understanding the concept of the innovative digital
workspace and how it helps a company in increasing the productivity and efficiency of the
employees within the organization (Cr, 2020). It will also include a primary research conducted
among the employees of the Tesco Plc in order to understand their opinions and perception with
respect to the subject of the research. The findings and observations of the study will be used by
the research scholar in conduct a thesis or research in a similar field or might help the company
in enhancing their process of workspace transformation.
Milestone
Milestones can be described as a benchmark that helps the researcher in identifying if
they have succeeded within the study or not. It also helps the researcher in determining whether
they have been moving into the right direction or not. The milestones in context of the present
study includes the following areas:
Project approval The major milestone in context of the present
study was to take permission from the
management of the Tesco Plc. In order to
conduct the primary research. The present
study requires conducting a survey within the
employees of the Tesco Plc.

Review of aims and objectives Here, the researcher tries to develop suitable
aims and objectives with respect to the study.
Other decision Similarly, the researcher carries out other tasks
in order to achieve the targets set by the
researcher and formulate effective observations
and conclusions.
Gantt chart
WBS
The WBS is inclusive of each and every aspect of the present research. It preent the
whole structure of the study into a format of flow chart.

LITERATURE REVIEW
To understand the concept of innovative digital workspace
According to Meske, and Junglas, (2021), a digital workspace can be defined as a
collaborative technological framework that is used by different organizations within the market
in order to deliver the work allocated to different employees within the company. The employees
of the organization include different types of technologies, applications, and software within the
organization that makes it easy for the company to manage the work associated with their
enterprise and also allow the workforce to carry out the same easily. Here, the work allocated to
the employees is easy to carry out because, the employees are provided with an opportunity
manage their work even when some of the employees are working remotely. When an
organization decides to transform itself into a digital workplace, the company needs to
implement the use a number of technologies within the organization in order to collaborate the

efforts of the different individuals working within the organization and allow the company to
increase the efficiency and productivity of the employees.
As investigated by Mishra, and Alok, (2022), it has been determined that a digital
workspace includes a variety of components which includes app and desktop virtualization
which will provide the employees with remote access to the resources of the company. Similarly,
it also includes tools which makes it easier for the employees to share the files with each other
within the organization. There are times when the company makes use of effective collaboration
tools or video conferencing tools that allow the company to conduct online meetings even when
certain employees of the company are not available within the enterprise. In these times, the
management of the company makes use of tools such as Zoom, Webex and many more.
To investigate the importance of digital workspace with respect to an organization
As stated by Müller, Drouin, and Sankaran, (2019), the benefits of transforming an
enterprise into a digital workspace includes Enhanced security and data breach, enhanced
employee experience, and the flexibility to choose the technology that is required by the
enterprise. It has been identified that a digital workspace helps an organization in proving the IT
department with an opportunity to keep an eye on the network traffic, endpoints, files and users
within the company and thus, help the organization in securing each and every aspect that is
important for their company. The use of artificial intelligence and machine learning secures the
data of the company and prevents the same from getting attacked. Similarly, the use of
technology or transforming an organization into a digital workplace, makes the workforce of the
company comfortable with use of technology within the organization. This helps them in
determining if there is a requirement of any other kind of technology within the company that
could be easily solved by the employees within the organization by making use of different
applications and software. Also, it has been determined that the use of digital tool helps the
company in increasing the level of satisfaction of employees within the workplace and provides
them with enhanced employee experience within the organization.
RESEARCH METHODOLOGY
Research methodology can be described as a set of tools and techniques that can be used by the
research scholar in order to conduct a research more widely that is focused towards generation of
the correct outcomes rather than on the faulty or unsure results. There are a variety of qualitative

or quantitative research methodology techniques that the researcher can choose and select from
in the current research. They are as follows:
Research type
The research type can be defined as the nature of research. The research can be divided
into two types which includes qualitative research and the quantitative research. The qualitative
research can be described as a research that involves data that in the form of subjective format.
On the other hand, the quantitative research refers to a research that involves data collection and
analysis of data that in the form of numbers (Pandey, and Pandey, 2021). However, the present
study i.e., to investigate the importance of innovative digital transformation, the research scholar
has conducted a qualitative research. This means that the data that has been collected from
primary and secondary sources with respect to the subject of the study are not in the form of
numeric values. This has helped the research scholar in effectively understanding the concept of
the subject of the study, analyse the data and form relevant observations and conclusions with
respect to the same.
Research approach
The research approach can be described as the plans and procedures that will be used by
the research scholar in order to conduct the study. The research approach is mainly of two types,
namely, the inductive research approach and the deductive research approach. The inductive
research approach and the deductive research approach. The inductive research approach is used
by the researcher when they are conducting a qualitative research and the deductive research
approach is used by the research scholar when there is a quantitative research. In the present
study, the research scholar has made use of inductive research approach as it was a qualitative
research. The use of inductive research approach has helped the research scholar in considering
the brand new theory in order to test the hypothesis.
Research philosophy
A research philosophy refers to a belief that states the ways in which one can make use of
data in order to conduct the study. It has been identified that there are mainly two types of
research philosophies which includes interpretivism research philosophy and positivism research
philosophy (Rinjit, 2020). The interpretivism research philosophy is used by the research
scholars in case of a qualitative research and the positivism research philosophy is used by the
research scholar in case of a quantitative research study. It has been determined that since, the

present study is a qualitative research, the researcher has made use of interpretivism research
philosophy. This research philosophy has helped the researcher in effectively forming new
theories and then using them for the purpose of data analysis.
Data collection
The data can be collected into two ways, namely, primary sources and the secondary
sources. The primary sources of data include collecting the data directly from an individual with
respect to the subject of the study and the secondary sources of the data includes collecting the
data from websites, books, journals, and other such sources. In the present study, the researcher
has collected the data from both the sources. The researcher has conducted a survey among the
employees of the Tesco Plc. in order to identify their views and perspectives in relation to the
research. Similarly, relevant books, journals and websites have been used in order to gather the
data in the present study.
Data analysis
The data analysis is done mainly in two ways which includes the SPSS and thematic
perception test technique for the purpose of analysing the gathered data. In the present study, the
research has made use of thematic perception test technique in order to analyse the data
collected. This is because, the thematic perception test technique has been found effective in
examining the data gathered.
Sampling
In the current research, the researcher has made use of random sampling method in order
to conduct a primary research among the employees of the Tesco Plc in order to determine their
views and opinions within the same (Tereso and et.al., 2019). The selected sample size for the
present study is 20. This means that the researcher has made a questionnaire and conducted a
survey among 20m employees of the Tesco Plc in order to determine their views and opinions in
context of the study.
Ethical considerations
The researcher has considered all the ethical aspects of the study. The research scholar
has taken due permission from the management of the company in order to conduct a survey
among the employees of the Tesco Plc. The researcher has also had the respondents to fill a
consent form in order to ensure their voluntary participation within the study. The current

research includes a list of references that states that data that has been gathered using secondary
sources is not copied.

CHAPTR FOUR: DATA ANALYSIS AND FINDINGS
Data analysis is one of the most important chapter in research which allow author to analyse the
data collected in above chapter, researcher consider data analysis key element which allow them
to consider different themes. Researcher has designed questionnaire which allow them to
carefully collect data and analyse them, interpretation of data is carefully presented in this
chapter (Ridder, 2018). Analysing collected data is one of the most important element because
researcher can not provide final result of the study if data is not analysed correctly, for the
completion of this study, researcher has consider some of important themes, these are:
Theme 1: Awareness about innovative digital workspace concept:
Are you aware about the concept of digital
workspace?
Respondents
Yes 18
No 2
Total 20
Interpretation:
90%
10%
Yes
No

From the above pie chart, majority of participant provided their viewpoint about the question
asked, almost 90% of employee are aware about the concept of innovative digital workspace and
have complete knowledge how an innovative digital workspace looks like. Participant
highlighted key important activities of their workplace which denote whether workspace is
digital or not, they have provided their experience in working innovatively in the workplace.
However, 10% employee believe that they are not aware about the concept of digital workspace,
they are in confusion whether workplace is innovative or modern because both concept is
different from each other, these participant have their own viewpoint regarding workspace
innovation. All participant actively participated in the survey and provided their viewpoint
considering this as an important process.
Theme 2: Reduction of work load and increase in performance of employee with innovative
digital workspace:
Do you believe that innovative digital
workspace reduce your work load and
increased your performance?
Respondents
Yes 15
No 4
Not sure 1
Total 20

Interpretation:
From the above pie chart, majority of employee have provided their answer as per prediction,
almost 75% participant stated yes when asked about impact of innovative digital workspace on
work load and their performance. These employees believe that innovation is key element which
reduced their work load, inclusion of innovation in the form of technology have reduced the
work load of employee whereas they believe digital workspace has increase their performance.
However, almost 20% employee denied that innovative digital workspace does not reduce their
work load and does not increase their performance, they felt nothing changed after bringing
innovative digital workspace. Remaining 5% employee believe that they are not sure about the
impact of innovative workspace, they remained neutral on their statement for the question.
Theme 3: Barrier arrived after introducing innovation in the workspace:
Did you face any barrier after changing to
innovative digital workspace?
Respondents
Lack of system knowledge 2
Lack of training provided 2
Complex mechanism 3
All the above 13
75%
20%5%
Yes
No
Not sure

Total 20
Interpretation:
From the above pie chart, majority of employee believed that innovation may be beneficial but in
terms of complexity, innovation is one of the biggest barrier. Almost, 65% employee stated all
the above option which denote every barrier that arrive due to innovation in the workspace
including lack of knowledge, lack of training and complex mechanism, these employees stated
that they have face major issue after innovative transformation adopted by the company.
However, 'all the above' option is segmented into most common and major barrier face by
employee, nearly 15% employee believed that innovation is complex mechanism in which they
felt confusion, these employees faced huge issue because innovation become complex.
Remaining 10% employee stated that due to lack of training these barriers have arrived and
remaining 10% employee believed that lack of knowledge made this issue arrive in the process.
Theme 4: Key transformation which can be notice occurred after innovative digital
workspace:
What are the key transformation occurred
after implementing innovative digital
Respondents
10%10%
15%
65%
Lack of system
knowledge
Lack of training provided
Complex mechanism
All the above

workspace?
Better working condition 5
Easy team working 2
Reduction of overload 3
All the above 10
Total 20
Interpretation:
From the above pie chart, majority of employee believe major transformation took place when
workspace was converted into innovative digital area. Almost, 50% of employee stated that they
have face major impact on their performance due to this process, considering option of all the
above, participant provided their viewpoint highlighting important area. However, 25%
employee believe that they felt reduction of overload that occur after implementing innovation in
the workspace consider innovative transformation. These employees believe that major impact
can be seen when they felt free from overload that occurred during working environment.
Remaining 25% employee believe that better working condition was major impact faced by the
employee in the workplace, they believe better working in innovative workspace. Remaining
25%
10%
15%
50%
Better working
condition
Easy team working
Reduction of overload
All the above

10% employee believed that easy team working was possible when introduction of innovation
was presented in the workspace.
Theme 5: Experience of working in digitally hybrid workspace:
Describe your experience working in
digitally hybrid workspace?
Respondents
Wonderful 15
Neutral 2
Bad 3
Total 20
75%
10%
15%
Wonderful
Neutral
Bad

Interpretation:
From the above pie chart, majority of employee believe that their experience of good working in
innovative digital workspace. Almost, 75% participant stated that their experience was
wonderful working in innovative digital workspace, they stated that experience was impacted by
major transformation that occurred after brining workspace transformation. However, 15%
participant stated that their experience was bad while working in innovative digital workspace,
they highlighted some of the key barrier they have faced including complex mechanism and lack
of training and knowledge. Remaining 10% participant stated that their experience was neutral,
they have felt major changes in workspace but their experience remains the same.
CHAPTER FOUR: CONCLUSION AND RECOMMENDATIONS
This report has discussed innovative digital workspace and its importance in the business
organization. Later this report has focused on project management planning process in which
researcher has included steps which need to be considered before, during and after starting of the
project, this may include Gantt chart and WBS. Later chapter one has provided brief description
of chosen topic including aim and objectives, research question and rationale of the research.
Chapter two has discussed literature review which allow researcher to consider viewpoint of
different author, this chapter play significant role in the study allowing researcher to make
research effective.
Later this report has discussed chapter three including research methodologies, researcher
has considered some of the key methodologies which is used to collect data and interpret them
accordingly. Later this report has discussed data analysis and findings in which researcher has
carefully analysed the collected data, researcher has considered qualitative research type to
analyse thematic data, researcher designed questionnaire to gather information directly from
participant. At last this report has discussed conclusion and recommendation in which key
recommendation is been provided to the researcher and company, there are certain
recommendation, these are:
Different reliable method: This is one of the most important recommendation in which
researcher need to select some other method to collect and interpret the data, for the completion
of this study, researcher has considered qualitative research type allowing them to design
questionnaire to gather information, however, researcher could have used quantitative research
type to make this possible (Wipulanusat, Panuwatwanich and Stewart, 2018). They need to

carefully focus on published data to get clear idea about the chosen topic, researcher need to
examine those methods which is more reliable to gather information and data for the completion
of the study.
Training: It is recommended for the company to provide training and development to each
employee which allow them to use these innovative technologies in the workspace, company
need to provide training if the whole workspace is changed into innovative workplace. Training
and development is critical process in which company cover every important and weak area of
employee, with this company reduce chance of failure and reduce employee turnover
(McParland and Connolly, 2020). Training is critical process, firm only can win when they
remove barrier faced by employee in the workspace. Every firm have their own type of training
strategies which allow them to cover important area, however, company need to adopt certain
other strategies to help providing wonderful work experience.
3 – Project Logbook
Project Logbook
Logbook Entry 1 Date:
[Logbook 1 entry should be completed after week 1 or 2 of the Project start date.]
What problems you have encountered, and what steps taken to address them?
There was limited time provided to complete the study which become one of the biggest
problem so far, time play vital role when researcher is focusing on primary data analysis
because collecting viewpoint of differern participant is not an easy task, however
researcher have find better solution to cover the topic in limited time.
Logbook Entry 2 Date:
[Logbook 2 entry should be completed in the middle of the Project.]

What problems you have encountered, and what steps taken to address them?
collection of viewpoint was another major challenge in which researcher face issue
performing survey because of COVID-19 measures taken by the participant.
Logbook Entry 3 Date:
[Logbook 3 entry should be completed towards the end of the Project.]
What problems you have encountered, and what steps taken to address them?
There was limited amount of funds available with the researcher, this was final and most
critical problem faced by the researcher, they however arranged sufficient funds to make
the study possible.
4 – Reflective Practice
Performance Review
What did you aim to achieve through your work?
I wanted to explore this topic of innovative digital workspace that drive my interest in completing
this project.
Did your work succeed in achieving your aims? How do you know? Specifically, please
outline any evaluation and assessment undertaken.
Yes! I performed effectively in the project to achieve set aim.

What aspects of your development process do you think worked well and why? Evaluate
all aspects of the project (e.g. initial research, concept development, development
process, presentation, etc.) from a range of perspectives.
While completing this study, I encountered with certain difficulties and realises that I have ability
to solve problem and issue effectively, I get to know that I carry effective communication skills.
What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
Major problem was limited time which was managed by completing important task first.
What did you learn from undertaking the project?
Importance of innovative digital workspace.
What are the strengths and weaknesses of your process that you have identified?
I have strength to communicate effectively and weakness lies in lack of knowledge on the
chosen topic.
How could your process improve for the future?
Yes! Depending on the topic

REFERENCES
Books and journals
Bairagi, V. and Munot, M.V. eds., 2019. Research methodology: A practical and scientific
approach. CRC Press.
Cr, K., 2020. Research methodology methods and techniques.
McParland, C. and Connolly, R., 2020. Dataveillance in the workplace: Managing the impact of
innovation. Business Systems Research: International journal of the Society for
Advancing Innovation and Research in Economy, 11(1), pp.106-124.
Meske, C. and Junglas, I., 2021. Investigating the elicitation of employees’ support towards
digital workplace transformation. Behaviour & Information Technology, 40(11),
pp.1120-1136.
Mishra, S.B. and Alok, S., 2022. Handbook of research methodology.
Müller, R., Drouin, N. and Sankaran, S., 2019. Modeling organizational project
management. Project Management Journal, 50(4), pp.499-513.
Pandey, P. and Pandey, M.M., 2021. Research methodology tools and techniques. Bridge Center.
Ridder, H.G., 2018. Book Review: Qualitative data analysis. A methods sourcebook (Vol. 28,
No. 4, pp. 485-487). Sage UK: London, England: Sage publications.
Rinjit, K., 2020. Research methodology.
Tereso and et.al., 2019. Project management practices in private organizations. Project
Management Journal, 50(1), pp.6-22.
Wipulanusat, W., Panuwatwanich, K. and Stewart, R.A., 2018. Pathways to workplace
innovation and career satisfaction in the public service: The role of leadership and
culture. International journal of organizational analysis.
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