Key Drivers Impacting Digital Workplace Environment Transformation in Pharmacy Express

This research study aims to assess the key drivers that impact the digital workplace environment transformation in Pharmacy Express. It includes the establishment of project aims, objectives, and timeframes, research questions, rationale for research, project management plan, literature review, research methods and strategies, data analysis, findings and discussion, ethics, limitations, recommendations, and reflection. The study identifies the main driving forces of digital workplace environment transformation, inspects the digital workplace environment in Pharmacy Express and local medical surgeries, determines the key drivers impacting digital workplace environment transformation in Pharmacy Express, and provides suggestions for effective digital workplace environment transformation.

Managing a Successful
Business Project

Contents
Topic: Key drivers impacting the digital workplace environment transformation in Pharmacy
Express.......................................................................................................................................................3
INTRODUCTION.....................................................................................................................................3
Establish project aims, objectives and timeframes...................................................................................3
Research Questions.................................................................................................................................3
Rationale for research..............................................................................................................................4
Project Management Plan.........................................................................................................................4
Literature Review....................................................................................................................................12
Main driving forces of digital workplace environment transformation in the pharmacy.......................12
Difference between digital workplace environment of pharmacy Express and local medical surgeries 13
Difference between the key drivers impacting digital workplace environment transformation in
pharmacy Express..................................................................................................................................13
Suggestions to pharmacy Express for effective digital workplace environment transformation............14
Research Methods and Strategies...........................................................................................................14
Data Analysis...........................................................................................................................................16
Findings and Discussion..........................................................................................................................24
Ethics........................................................................................................................................................26
Limitations...............................................................................................................................................27
Recommendations...................................................................................................................................27
Reflection.................................................................................................................................................27
CONCLUSION........................................................................................................................................28
REFERENCES........................................................................................................................................28
Appendix..................................................................................................................................................30

Topic: Key drivers impacting the digital workplace environment
transformation in Pharmacy Express.
INTRODUCTION
The research aims to assess the key drivers that impact the digital workplace environment
transformation in Pharmacy Express. Advancements in technology have changed the way in
which businesses across different industries conduct their operations and stay relevant in the
market. The digital place of business can pleasant be taken into consideration the natural
evolution of the workplace (Bawab and et.al., 2020). Comprised of your personnel' technology
operating environment. The virtual place of job encompasses all of the technology humans use to
get work performed in ultra-modern place of business – both the ones in operation and the ones
yet to be implemented. A virtual place of work is the primary set of digital equipment employees
use to get work executed. It may be anything from on-the-spot messaging to digital assembly
tools, organization social media equipment, or even computerized workflows.
Establish project aims, objectives and timeframes
Aim
To assess the key drivers impacting the digital workplace environment transformation. A case
study on Pharmacy Express.”
Research Objectives
 To identify the main driving forces of digital workplace environment transformation
 To inspect the digital workplace environment in pharmacy Express and local medical
surgeries.
 To determine the key drivers impacting digital workplace environment transformation in
pharmacy Express.
 To give suggestions to pharmacy Express for effective digital workplace environment
transformation.
Research Questions
 What are the driving forces of digital workplace transformation?

 What are the key digital drivers of digital workplace transformation in pharmacy
Express?
 Provide suggestions to pharmacy Express for effective digital workplace environment
transformation.
Rationale for research
The primary rationale for undertaking this report is that I want to build a career in the pharma
industry, and I think that the respective research study will help me in developing an
understanding of the drivers motivated the digital workplace transformation (Brennan, Canning
and McDowell, 2020). Apart from this, the advancements in technology are one of the areas that
I want to gain knowledge on. I believe that all of the knowledge that I gain by undertaking this
research study, I will be able to implement in the future.
Project Management Plan
A project management plan is an important document that defines how a project should be
carried out. The project management plan outlines the goals, budget, scope as well as
deliverables of the project. It can be stated that the project management plan helps the project to
stay on track and ensures that the deliverables of the project are achieved in an effective manner
(Copola Azenha, Aparecida Reis and Leme Fleury, 2021). The project management plan can be
used by anyone who is a part of the project team. It is important that the project management
plan should be created at the start of the project as it can significantly contribute to the overall
success of the project to a great extent. Project manager plays a significant role in the overall
success of a project as they ensure that the different tasks are completed in an effective manner
and that too well within the time duration. Hence, with the help of a project management plan,
the project manager can ensure that the overall project is completed in an effective manner and
that the goals are also achieved.
Time - Time is an important detail for a research and powerful time control lets in a researcher to
perform his studies efficaciously. This helps in producing effective and treasured effects. This
research is performed in a time period of 8 weeks , i.e., a two month in an effort to acquire
accurate and dependable statistics. The researcher ought to carry out research within a selected
time-frame in order that the statistics as well as effects are relevant. Effective time control

permits researchers to live focused to their studies and additionally improve their universal time
control capabilities in order to be useful within the aim.
Quality – The quality of the research relies upon the collected and analysed information. Data
gave is solid and precise dependent on the scholarly assets that are utilised. Good quality
research affords end result this is moral and adheres to distinctive standards of professionalism,
responsibility in addition to professionalism (Fernandes and et.al., 2020). The first-rate of this
study is maintained thoroughly so that the findings are regular. True first-rate research is based
on a logical cause whose locating are relevant to the actual international. .
Communication – Communication plays a significant role in any project, and it is important to
ensure that the different project team members interact with each other in an effective manner.
There are different ways in which the project manager can ensure that there is effective
communication among the team members. For instance, email as well as leaflets are among the
most important ways of doing so. This can cause a dependable and more correct data being
accrued, that may produce dependable results whilst analysed (Gozali and et.al., 2020). The
researcher has to give an explanation for approximately her studies to the respondents without a
doubt without developing any confusion. Effective communication talents are beneficial for both
the researcher as well as other parties including the tutor, research participants and college
administration. Therefore, for a study to be effective and valid, the researcher ought to attempt
focusing on methods wherein he can talk his/her message to the audience. However, due to
COVID-19, communication in person was not possible. Therefore, communication was
conducted online, mainly through emails and over the phone.
Cost – Cost is also an important factor that will have to be taken into account during the project.
Apart from this, effective cost can be determined by developing an effective budget to ensure
that those different activities are carried out in an effective manner. The project cost has to be
determined in an effective manner so that the different activities can be conducted in a successful
manner.As it has been already said according to COVID -19 the meeting face to face was not
possible therefore the research project is led from home, the expenses would be for internet and
travel about £30.
Scope – The project will assess the key drivers that impact the digital workplace environment
transformation in Pharmacy Express. The scope of the study is important aspect because it helps

the readers to develop an understanding of the project as well as its basic requirements in an
effective manner. Risk may be described as uncertainty and a study may be uncovered to severe
dangers like social, economic, intellectual and so on. Psychological dangers can encompass
tension, loss of self confidence and so forth (Loosemore, Higgon and Osborne, 2020). Whereas
social and monetary dangers include courting of the researcher with others, payments and so on.
Thus, a researcher have to stay aware about all such dangers and have a terrific information of
the way can they be prevented. Also, when a researcher is aware about the dangers and the effect
they can have on the general studies, he seeks one among a kind approach wherein they may be
averted. This study is accomplished even as preserving functionality risks and their impact in
mind.
There are diverse belongings that may be used by the researcher to accumulate facts for the
research. They can either be primary or secondary. Primary property embodies newspaper
articles, questionnaires, interviews, surveys, declaration and so forth. While secondary assets
include journals, diaries, books and so on (Pramanik, Mondal and Haldar, 2020). A researcher
ought to make use of different assets to gather facts, analyse the same and present results. In
order to perform this studies, primary sources were used. Therefore, all dangers related to the
studies have to be identified in advance to avoid high quality demanding situations that could in
any other case upward push up during its course.
Risk – Risks of the project are the current situation with the COVID-19 pandemic, which causes
lack of participants, lack of data and knowledge for the information were conducted online,
trough emails. Participants provide false information ( Guo et al., 2020). Late response from
participating people can cause delays on the project ( Guenter et al., 2014). Risk may be
described as uncertainty and a study can be exposed to numerous dangers like social, monetary,
mental and so forth. Psychological risks can consist of anxiety, lack of self-worth etc. Whereas
social and economic risks include relationship of the researcher with others, bills etc.
Resources –There are various resources that can be used by the researcher to acquire records for
the studies. They can either be number one or secondary. Primary assets encompass newspaper
articles, questionnaires, interviews, surveys, statement and so on. While secondary resources
consist of journals, diaries, books etc. A researcher could make use of different assets to gather
data, analyse the same and present outcomes. In order to carry out this research, primary sources

were used. Therefore, all dangers related to the research have to be diagnosed in advance to
avoid positive challenges that could otherwise rise up throughout its route. The main resources
used for the research project are laptop, internet, online articles, data etc.
WBS ( Work breakdown structure)
A Work Breakdown Structure or WBS can be defined as a method that breaks down a
complicated and multi-step mission of a crew into manageable and smooth to apprehend
sections. A challenge group can create a WBS through figuring out most important deliverables,
dividing them into small obligations and assigning the identical amongst themselves. A Work
Breakdown Structure has several benefits besides establishing the paintings of a undertaking. By
allocating estimates of time and cost, the finances in addition to structure of undertaking may be
developed without problems. Performance of the task can also be tracked with the assist of a
Work Breakdown Structure to pick out areas of hassle and other troubles. It also can be used to
pick out diverse dangers associated with the task. When the task faces any problem, the WBS
may be right now mentioned with a view to perceive the deliverables which have been impacted
by using the equal. A nicely deliberate Work Breakdown shape makes it simpler for the Project
Manager of a particular mission to without problems assign the diverse obligations among
distinctive individuals of the group. Once a WBS has been evolved, it ought to be checked
thoroughly to ensure that each one deliverables of the assignment were covered.
Work breakdown structure shows step-by-step tasks which have to be done so final aim to be
achieved (Business Dictionary, n.d.).

Gantt Chart
It is a type of horizontal chart that explains the schedule of a assignment. The chart turned into
advanced by means of Henry Gantt between the years 1910-1915. Today, Gantt charts are
normally utilized by companies to song schedules of various projects. This is beneficial because
it enables in figuring out how unique duties in the mission relate to every other. A Gantt chart is
the most frequently used charts in project management and assists in detecting potential risks that
could have been missed at some point of the route of task. These types of charts are usually
helpful in the course of making plans as well as scheduling initiatives and additionally assist in
figuring out its time length, sources needed to complete the same and for this reason making
plans the order in which all duties may be finished for that reason. A Gantt chart can be made the
use of various soft wares online as opposed to conventional techniques that had been used
earlier.

Tasks Time
Week
1
Week
2
Week
3
Week
4
Week
5 Week 6 Week
7
Week
8
Project Scope
Develop research aim and
objectives
Literature Review
Define Methodology
Data Collection
Evaluation of methods of
data collection
Assessment of research
standards
Risk Management and
Approval of ethical form
Final submission

Literature Review
Main driving forces of digital workplace environment transformation in the pharmacy
There’s absolute confidence that dramatic adjustments within the manner paintings receives
finished have impacted businesses. A new generation of collaborative structures and digital gear
has endless possibilities. From managing far flung teams to upgrading the manner you preserve
in touch with customers to cloud-based totally operations that touch every department for your
agency, it’s clear that digital transformation gives a extensive variety of benefits. Social media is
now a key a part of maximum commercial enterprise plans (Koukios, 2021). Whether it’s used
for customer support, branding, accomplishing your target audience, or for purchaser
engagement, its impact is apparent. These days, it’s all approximately the client enjoy – and
frequently that experience starts on-line inside a social community.
The pharmacy industry is one of the largest industries in the world that comprises of various
businesses that operate at both small as well as large levels. The emergence of new era and
reengineered approaches has created a ripple impact that is converting the place of work and the
way work receives finished. Disruptors preserve to introduce new products and services, and
new industries are being created reputedly in a single day, growing a sense of urgency for groups
to convert or chance losing their competitive gain. The approach needs to ensure employees are
engaged in the advent of a new administrative centre surroundings (Wolff and et.al., 2020). This
includes a mix of IT and enterprise body of workers that act as co-proprietors of generation
strategy and execution. Additionally, applications ought to prioritize user revel in, personnel are
extra worrying of technology due to their personal technology experiences which are more
streamlined than their paintings equivalents. In order to have interaction employees with their
place of business surroundings, Organizations have to offer or help similar consumed
experiences. Creating a vision, approach and implementation plan that exploits emerging
generation to make personnel more powerful. Ideally a digital place of work would include
technology this is cohesive and adaptive. There isn’t one unmarried piece of software program
that can be defined as virtual place of work, however usual catalysts for this type of software
include intranet refresh applications, cloud office migrations, and modernization of content
material offerings abilities.

Difference between digital workplace environment of pharmacy Express and local medical
surgeries
If the place of job is the collective term, then the virtual place of job is the virtual surroundings
that creates for all of personnel. When everybody on your enterprise is running remotely, the
digital workplace is the not unusual region that they all come as a way to paintings
collaboratively. If the place of work is the collective time period, then the digital administrative
centre is the digital surroundings which you create for all of your employees (Sabah, 2020).
When anybody to your agency is working remotely, the virtual place of business is the common
area that they all come for you to paintings collaboratively.
One of the important thing blessings of virtual desktops, as compared to traditional workstations,
is that DaaS can dramatically reduce the overall fee ownership. DaaS can lessen hardware capital
expenditure yearly, and also lessen the operating expenditure annually. The problem with non-
public computers in an enterprise environment is they can be hacked, misplaced, or stolen.
Virtual computers address this difficulty pretty certainly. If there is no touchy statistics stored on
any tough drive, or if there may be no hard drive in any respect, as is the case with maximum
skinny client hardware, there is not anything to scouse borrow. With a virtual laptop, you may
get right of entry to your whole non-public PC computer experience from everywhere, the use of
any device, together with iPads, Mac-books, tablets and other cell gadgets, as well as your
present computers, laptops and thin customers.
Difference between the key drivers impacting digital workplace environment transformation in
pharmacy Express
Social media is now a key part of most enterprise plans. Whether it’s used for customer service,
branding, attaining your target market, or for consumer engagement, its effect is clear. These
days, it’s all approximately the consumer experience – and frequently that experience starts on-
line within a social community. Customer expectations are rising due to the organizations that
social media proper. They get immediately responses on Twitter after they tweet their
dissatisfaction. So whilst your antique-college email-based totally customer support group takes
three days to reply to a grievance, may lose that consumer (Singh and et.al., 2021). One of the
terrific enablers of virtual transformation is the dramatic development in infrastructure. With
quicker networks, higher wireless connectivity and the proliferation of smartphones, there may

be a far decrease barrier to entry. It’s now so much less difficult to make virtual the optimal
platform for trade, communications and greater.
Suggestions to pharmacy Express for effective digital workplace environment transformation
Define which equipment in shape the above needs and speak and strengthen this message
through steady use by way of group leaders and control. Additionally, personnel in a digital
place of work need to have the collaboration skills needed to work seamlessly across teams.
These virtual collaboration abilities extra often come evidently to introverts, rather than
extroverts. That said, a digital place of job is surroundings wherein introverts can shine.
Organizations are benefiting from such virtual transformation consisting of also digitization of
the place of business, i.e., through improved productivity, value savings, a extra cellular and
agile group of workers, extended flexibility, and adaptability in market. Enterprises are
collaborating more globally and with more diverse and international personnel. Employees ought
to paintings from everywhere and live linked via smartphones, collaborate with friends, and live
on pinnacle of digital tendencies. Organizations ought to be proactive in creating new structures
and guidelines and rethinking their way of life around virtual tendencies inside the place of job in
order no longer to lose clients, productivity, and employees.
Digital transformation can be understood as advanced business approaches via virtual generation.
Its method higher collaboration between workforce, efficient collaboration with customers, more
potent and more effective relationships with partners, and accelerated capability through
changing work styles (Wolff and et.al., 2020). Self-serve is a huge business fashion proper now
and agencies are developing private online portals to assist make doing recurring responsibilities
much simpler. Having a one-forestall system in which you may get admission to the whole lot
you want: facts, social companies, and team tasks allows to reduce down on increasing
management. With so much to do in the administrative centre nowadays, we are able to all
benefit from a touch digital help to assist us get through our daily obligations fast, boosting our
motivation and feel of achievement. This is why many groups are introducing self-serve portals
and are encouraging team of workers to end up extra independent.
Research Methods and Strategies
Research Approach – The research approach for this study is deductive approach because it
will help in conducting the research in an effective manner. Research approach is an important

aspect of a research and can be referred to as the plan or procedure that consists of the steps of
the different broad assumptions to the detailed methods of data collection for the research,
analysis as well as interpretation. There are different types of research approaches that can be
adopted by the researcher in order to conduct the research study in an effective manner.
Inductive as well as deductive are the two types of research approaches that the researcher can
choose based on the type of research as well as the requirement. In context to this research, the
researcher has used deductive approach because this will help in enhancing the overall results of
the research and ensure that the overall goals are achieved in an effective manner.
Research Choice – Both primary as well as secondary research have been conducted to ensure
that the outcomes of the research are valid and effective (Singh and et.al., 2021). There are
different types of research that can be chosen by the researcher for completing the study in an
effective manner. Quantitative as well as qualitative are the two types of research that the
researcher can choose based on the requirement of the research in an effective manner. Apart
from this, primary and secondary are the two other types of research that the researcher can
choose from. It can be stated that the respective research is both a primary as well as secondary
research because different methods have been used for the overall completion of this result. The
choice of research should be done in an effective manner to ensure that the results of the study
are not impacted.
Data Collection – Data collection can be referred to as the process of gathering data or
information from different sources. There are various primary as well as secondary sources.
Adopting effective methods of data collection helps in gathering the most effective information
from the respondents. The researcher has ensured that only reliable as well as effective sources
of data have been referred to in order to ensure that the overall results of the study are not
impacted. For primary data collection, questionnaire has been used and for secondary data,
books as well as journals were referred.
Ethical Considerations – The researcher has taken into account the different ethical
considerations such as informed consent has been obtained and the gathered information has
been kept anonymous to avoid any kind of misuse. Ethics play a major role in the research study
and ensure that there is no misuse of the information and that the study has been conducted in an
effective manner. As already mentioned, the researcher has ensured that different ethics have

been taken into account. For instance, in order to attain informed consent from the respondent’s,
written documents were printed to make sure that the research is conducted in an effective
manner and that the information is not misused. Apart from this, all of the information that was
gathered, was kept confidential so that it is not misused. Therefore, it can be said that ethical
considerations are important for the researcher to take into account the different ethical
considerations in an effective manner.
Data Analysis - Thematic analysis has been used for the analysis of the data that has been
gathered from the respondents to ensure that the results obtained are relevant as well as valid.
Data analysis refers to the process of interpreting as well as analysing the data that has been
collected or gathered from the different sources. It can be said that data analysis is important
because it helps the researcher in understanding the gap in literature so that it can be addressed in
an effective manner. Apart from this, data analysis is also important because it can make it easier
for the researcher to understand the same.
Data Analysis
Theme 1: Knowledge about the concept of digital transformation
Q1. Do you have any knowledge about the concept of digital transformation?
a) Yes 20
b) No 10
a) Yes b) No
0
5
10
15
20
25
20
10
Chart Title

Interpretation – From the above table, it can be interpreted that out of 30 respondents, 20
respondents stated that they were aware of the concept of digital transformation. On the other
hand, the remaining respondents stated that they were not aware about the same. It can be said
that the respondents were aware of the same and they also said that it is important to implement
digital technologies in the pharmacy industry.
Theme 2: Implementation of digital technology in workplace
Q2. Has your company implemented any digital technology in their respective
workplace?
a) Yes 15
b) No 15
a) Yes b) No
0
2
4
6
8
10
12
14
16 15 15
Chart Title
Interpretation – From the above graph, it can be concluded that 15 respondents out of the 30
stated that their respective organization has implemented digital technologies in their workplace.
whereas the remaining 15 respondents stated that their organization has not implemented digital
technology in their workplace.

Theme 3: Key drivers of digital technology in pharmacy industry
1. Artificial Intelligence and Virtual Reality
The Artificial Intelligence and Virtual Reality is a key driver of Digital workplace
transformation in ….
Strongly agree 8
Agree 6
Neutral 1
Disagree 1
Strongly Disagree 4
Total 20
Table 1:
Strongly agree
Agree
Neutral
Disagree
Strongly Disagree
0 1 2 3 4 5 6 7 8 9
Artificial Intelligence and Virtual Reality
Figure 1:
Interpretation: From the above graph, it can be concluded that out of the 20 respondents, 8
respondents strongly agreed that artificial Intelligence and Virtual Reality is a key driver of
Digital workplace transformation. They stated that this is because advancements in technology
have changed the way in which the businesses conduct their operations in an effective manner.
on the other hand, out of the remaining respondents, 6 respondents stated that they agreed to the
thing that Artificial Intelligence and Virtual Reality is a key driver of Digital workplace

transformation. The respondents stated that this is because businesses are implementing virtual
reality as well as artificial intelligence. This is because it enhances the way in which businesses
carry out their operations. Apart from this, two of the respondents were of the view point that
they disagreed as well as were neutral each for the same. And lastly, the remaining 4 respondents
strongly disagreed to the same. They stated that although there have been advancements in the
technology, the companies have been facing various issues related to the costs because there
have been changes in the demands of the consumers. These respondents were of the viewpoint
that implementing latest technologies such as virtual reality and artificial intelligence require a
high implementation cost and this can have a impact on the overall financial planning of the
business.
2. Global pandemic
Global pandemic is a key driver of Digital workplace transformation process of business operations
Strongly agree 10
Agree 8
Neutral 0
Disagree 2
Strongly Disagree 0
Total 20
Figure
Strongly agree Agree Neutral Disagree Strongly
Disagree
0
2
4
6
8
10
12
10
8
0
2
0
Chart Title

Interpretation – From the above graph, it can be concluded that 10 out of the 20 respondents
stated that they strongly agree with the fact that Global pandemic is a key driver of Digital
workplace transformation process of business operations. It can be stated that they said that the
outbreak of the pandemic has affected the way in which businesses conduct their operations.
Apart from this, from the remaining respondents, 8 respondents stated that they agree to the
same. There were some other respondents, who did not said anything. Lastly, the remaining 2
respondents did not agree to the same. And hence, it can be stated that the majority of the
respondents were of the view point.
3. IoT Integration
IoT Integration is a key driver of Digital workplace transformation process of business
Strongly agree 5
Agree 6
Neutral 3
Disagree 2
Strongly Disagree 4
Total 20
Figure
Strongly agree Agree Neutral Disagree Strongly
Disagree
0
1
2
3
4
5
6
7
5
6
3
2
4
Chart Title
Interpretation – From the above graph, it can be stated that out of the 20 respondents, 5 stated
that they strongly agree with the view point that IoT Integration is a key driver of Digital

workplace transformation process of business. Apart from this, the remaining respondents stated
that they agreed with the same. On the other hand, 3 respondents were neutral of the
4. Digitalization of Medicine
Digitalization of Medicine is a key driver of Digital workplace transformation process of the
company
Strongly agree 10
Agree 5
Neutral 2
Disagree 0
Strongly Disagree 3
Total 20
Figure
Strongly agree Agree Neutral Disagree Strongly
Disagree
0
2
4
6
8
10
12
10
5
2
0
3
Chart Title
Interpretation – From the above graph, it can be concluded that 10 respondents stated that
Digitalization of Medicine is a key driver of Digital workplace transformation process of the
company. Apart from this, out of the remaining respondents, 5 respondents stated that they
agreed with the same and while there were 2 respondents who were neutral in their response.
Apart from this, there were also 3 remaining respondents who stated that they strongly disagreed
with the same.

5. Employee engagement
Increasing employee engagement is a key driver of Digital workplace transformation process of ….
Strongly agree 7
Agree 3
Neutral 2
Disagree 5
Strongly Disagree 3
Total 20
Figure
Strongly agree Agree Neutral Disagree Strongly
Disagree
0
1
2
3
4
5
6
7
8
7
3
2
5
3
Chart Title
Interpretation – From the above graph, it can be concluded that out of the 20 respondents, 7
respondents stated that increasing employee engagement is a key driver of Digital workplace
transformation process. They said that this is because employees are increasingly becoming
aware of the different technologies and how can they be implemented in order to achieve the
goals effectively. Apart from this, 3 respondents were of the view point that they agree to this
while 2 out of the remaining respondents stated that their response was neutral. Lastly out of the
8 remaining respondents, 5 stated that they disagreed to the same while 3 stated that they
strongly disagreed.
6. Improving Communication
Improving Communication is a key driver of Digital workplace transformation process of ….

Strongly agree 10
Agree 2
Neutral 3
Disagree 4
Strongly Disagree 1
Total 20
Figure
Strongly agree Agree Neutral Disagree Strongly
Disagree
0
2
4
6
8
10
12
10
2
3
4
1
Chart Title
Interpretation – From the above graph, it can be stated that 10 respondents were of the view
point that they strongly agree with the same. Apart from this, 2 respondents stated that they agree
while 3 respondents were neutral for the same. Lastly, out of the remaining respondents, 4
respondents stated that they disagree and while the remaining 1 respondent said that they
strongly disagree.
Theme 3: Recommendations
Intro
What recommendations can be provided for Mont Rose College towards establishing effective digital
workplace?
Increase employee training 4
Increase the transparency throughout the 3

process
Develop higher levels of security 3
Invest on advance technology 5
Empower the staff 4
Increase employee training 1
Figure
0
1
2
3
4
5
6
4
3 3
5
4
1
Chart Title
Interpretation – From the above graph, it can be stated that 4 respondents stated that there
should be an increase in the overall employee training, 3 respondents stated that there is an
increase in the transparency throughout the process. Apart from this, the 3 respondents stated that
the company should develop higher levels of security. Apart from this, out of the remaining
respondents, 5 stated that the company should invest on advance technology as this will help it in
attracting a greater number of employees and perform in an effective manner. lastly, 4
respondents stated that empower the staff and the remaining 1 respondent said that there is an
increase in the level of employee training.
Findings and Discussion
The research question has been answered and it has been found that The future personnel
may be digitally aligned to the corporation truth in addition to outside environment to take
benefit of all opportunities. Integration, move-pollination, revolutionary wondering … those are

all aspects that make up the human personnel of the next day, as automation takes over the
mundane and transactional work. Skill units are transferring to automation and analytics,
whereby the focus could be less on siloed information than on broadly included talents. The
cutting-edge-day employee, in different phrases, needs to be properly-versed in automation and
analytics and thus capable of identify opportunities across his or her personal workspace.
Automation turns into anyone’s obligation. Agility and transparency are the name of the sport in
digital operations. What this indicates: Instead of addressing and optimizing separate
components of a method, the goal is to power a seamless and integrated workflow quit-to-end,
whereas ‘integration’ promises a variety of price. To accomplish that would require reviewing
the system as is, to ensure it makes sense; then making use of Process Discovery and Process
Mining answers to discover bottlenecks through visible heatmaps; and sooner or later,
automating what can be computerized. However, the key metric is not just the efficiency of the
manner but the overall integration of facts, procedure and selection-making. This translates to
empowered employees, truthful facts, and dependable interactions. While process helps digital
transformation, tradition drives it, and those make it take place – technology is the vital enabler.
In destiny, optimised human resources and smarter procedures will combine with increasingly
more clever and competent generation to create a powerful force for change.
The digitally transformed employer will make use of tools far beyond the world of RPA. The
future may be described through machines which could make the right choices: Cognitive era
simulating human choice-making though programmed solutions, and Machine Learning marking
a step past cognitive, based on algorithms which might be able to self-gaining knowledge of.
Apart from this, it has also been found that the respective company, Pharmacy Express
collaboration in the place of work is crucial for fixing troubles and being extra efficient.
Therefore, organizations want to allow expertise sharing across the agency with online, seamless,
included and intuitive collaboration equipment that beautify personnel’ capability to work
collectively. Digital Workplaces help to execute business processes. Innovation is hard, and
normally consequences from aggregating plenty of thoughts, listening to remarks and thinking
out-of-the-container.

It is recommended or suggested to the company that it should train its employees by
providing them with the appropriate training and development opportunities. The large growth in
facts collection cited above necessitates more complete digital analysis structures. These
programs can collate and compare full-size quantities of records and present it in a extra
digestible manner. This leads to insights that in any other case could were impossible to peer.
Smart groups use those insights to make better, greater knowledgeable choices on many
operating techniques. An agile company is one that is higher capable of adapt to evolving market
situations. Whereas within the beyond when blue-chip businesses should cross many years
without present process most important modifications in their targets, these days it isn't always
viable to achieve success without adaptation. In reality, it's miles predicted that over 80% of
groups now make use of agile teams to attain business goals. With a cutting-edge digital place of
job, onecan include the evolving market knowing that the era and employees are geared up with
the important talents.
Ethics
Ethics in research play a significant role in the research study and they provide guidelines to
ensure that the study is conducted in an effective manner. There are many different reasons why
ethics in research are important such as they promote the overall aims of the project so that the
readers have a fair understanding about the research in an effective manner. In context to the
respective study, the researcher has ensured that different ethics are taken into account so that the
goals as well as objectives of the study are achieved in an effective manner. In context to the
respective research, the researcher has considered the different ethics of research to ensure that
the quality of research is conducted in an effective manner. for instance, the data was gathered
with honesty and integrity and the researcher has ensured that written informed consent was
obtained from the respondents and that the information collected was kept anonymous as well as
confidential.
In research, studying non-adherence to ethical norms is extraordinarily tough, and in some cases,
drawing a clean line between misconduct and misunderstanding is very difficult. Although
researchers do apprehend ethical norms, they're interpreted and applied in exclusive approaches
at one-of-a-kind institutes. Researchers generally are required to make certain conformance to
ethical necessities during clinical studies, such as the proper design and implementation of

research that contain human or animal experiments, warding off clinical misconduct (inclusive of
data fabrication or plagiarism), following environmental and safety regulations, adhering to
norms associated with authorship and highbrow assets, and preserving confidentiality
agreements.
Limitations
While undertaking the research, there were some limitations that were encountered that can have
an impact on the overall outcomes of the research. For instance, the sample size was small and
because of this, only limited amount of information could be gathered. Apart from this, the time
available was very limited and hence, the study could not be completed as efficiently as it was
planned. It can be said that it is important to take into account the different limitations that are
encountered in the research and that they are addressed in an effective manner. This will ensure
that the results of the study are not impacted by the same.
Recommendations
There are certain recommendations that can be made to the different organizations operating
within the pharmaceutical industry to ensure that they are able to carry out their business
operations in an effective manner. Firstly, it is recommended that the organizations should
consider and implement various digital technologies in order to ensure that their business
operations are conducted in a smooth manner. Also, this will ensure that the goals as well as
objectives are achieved to a great extent. Apart from this, it is also recommended that the
employees as well as newly hired people are trained about using the digital technologies
effectively so that they can contribute to the overall effectiveness of the business and help it in
achieving the goals as well as objectives to a great extent.
Reflection
Undertaking this research has helped me in enhancing my overall performance as well as
existing knowledge to a great extent. I also got a chance to develop various skills such as time
management skills, organization skills as well as data collection. I also have learned the
importance of ethics in research and how can this be conducted in an effective manner. I have
learned that the different skills that I have developed, will help me in enhancing my overall
performance in the future so that my personal goals, both short-term as well as long-term goals

are achieved. I discovered the way to installation a challenge the board plan. I felt outstanding
that I may want to efficaciously supply an association that I ought to use to direct my
exploration. I discovered the mission fulfill and critical. My fun time usage abilities and self-
administration talents delivered to the achievement of week challenge. In future I will utilise the
abilities obtained to installation a respectable arrangement for future duties. I learnt on the
important thing drivers impacting computerised work environment inside the gift associations. I
felt a good deal invigorated and satisfied to have led auxiliary exploration. I learnt on key drivers
impacting computerised alternate in Pharmacy Express. I changed into enormously annoying to
talk with Pharmacy Express worker’s and neighbourhood clinical surgical procedures workers
and I changed into satisfied that I accumulated records as arranged.
CONCLUSION
A virtual place of work is the primary set of digital equipment employees use to get work
executed. It may be anything from on-the-spot messaging to digital assembly tools, organization
social media equipment, or even computerized workflows. With quicker networks, higher
wireless connectivity and the proliferation of smartphones, there may be a far decrease barrier to
entry. It’s now so much less difficult to make virtual the optimal platform for trade,
communications and greater.
REFERENCES
Books & Journals
Bawab, N. and et.al., 2020. Implementation and Effectiveness of an Interprofessional Support
Program for Patients with Type 2 Diabetes in Swiss Primary Care: A Study Protocol.
Pharmacy, 8(2), p.106.
Brennan, R., Canning, L. and McDowell, R., 2020. Business-to-business marketing. Sage.
Copola Azenha, F., Aparecida Reis, D. and Leme Fleury, A., 2021. The role and characteristics
of hybrid approaches to project management in the development of technology-based
products and services. Project Management Journal, 52(1), pp.90-110.
Fernandes, G. and et.al., 2020. Value of project management in university–industry R&D
collaborations. International Journal of Managing Projects in Business.
Gozali, L. and et.al., 2020. Performance Factors for Successful Business Incubators in
Indonesian Public Universities. International Journal of Technology, 11(1), pp.155-166.
Koukios, E., 2021. Bio# Futures: Foreseeing and Exploring the Bioeconomy. Springer Nature.

Loosemore, M., Higgon, D. and Osborne, J., 2020. Managing new social procurement
imperatives in the Australian construction industry. Engineering, Construction and
Architectural Management.
Pramanik, D., Mondal, S.C. and Haldar, A., 2020. A framework for managing uncertainty in
information system project selection: An intelligent fuzzy approach. International
Journal of Management Science and Engineering Management, 15(1), pp.70-78.
Sabah, N.M., 2020. Motivation factors and barriers to the continuous use of blended learning
approach using Moodle: students' perceptions and individual differences. Behaviour &
Information Technology, 39(8), pp.875-898.
Singh, S. and et.al., 2021. Impact of COVID-19 on logistics systems and disruptions in food
supply chain. International Journal of Production Research, 59(7), pp.1993-2008.
Wolff, S. and et.al., 2020. Transforming automotive companies into sustainability leaders: A
concept for managing current challenges. Journal of Cleaner Production, 276, p.124179.

Appendix
Questionnaire
Q1. Do you have any knowledge about the concept of digital transformation?
a) Yes
b) No
Q2. Has your company implemented any digital technology in their respective
workplace?
a) Yes
b) No
Q3. What are the different drivers of digital technology in pharmacy industry?
a) Artificial Intelligence and Virtual Reality
b) IoT Integration
c) Digitalization of Medicine
Q4. What is the importance of digital technology in the pharmacy industry?
a) Ability to now customer requirements
b) Tracking online forums
c) Analyse data on health apps
Q5. In your opinion, is implementing digital transformation important to enhance
overall performance?
a) Yes
b) No
Q6. Any recommendations or suggestions
Project logbook
Name: Sonya Ilieva
ID: 25755
Project Title: Key drivers impacting the digital workplace transportation in Pharmacy Express
WEEK 1 to 8
Your progress
Week 1 I have made a plan, select organisation for my research.
Week 2 I developed the aims and objectives of the research.

Week 3 I’ve done the second research.
Week 4 Work on questionnaire, so can collect the right data.
Week 5 Collect and analyse data.
Week 6 I have to evaluate the methods of the collected data.
Week 7 Assessment of research standards, give recommendations to Pharmacy Express.
Week 8 Risk management and approval of ethical form, conclusion. Presented the whole task on
schedule.
Risks and issues
Week 1- 8 no issues encountered
New ideas and change of project direction
Week 1 - 8 no change was needed
What have I learnt about myself this week?
I learnt on creating aims and objectives when directing a research. I was glad to see that I could
effectively figure points and targets for a given research. I found the assignment satisfy and vital as it
will help me in other examination considers in future.
I figured out how to set up a task the board plan. I felt great that I could effectively deliver an
arrangement that I could use to direct my exploration. I found the assignment satisfy and vital.My fun
time usage abilities and self-administration abilities added to the achievement of week two
assignment. In future I will utilise the abilities acquired to set up a decent arrangement for future tasks.
I learnt on the key drivers impacting computerised work environment in the present associations. I felt
much invigorated and satisfied to have led auxiliary exploration.
I learnt on key drivers impacting computerised change in Pharmacy Express. I was exceptionally
anxious to talk with Pharmacy Express employee’s and neighbourhood medical surgeries workers and I
was glad that I gathered information as arranged.
I learnt on the best way to utilise different instruments and procedures to break down and decipher
information. I learned to figured out how to introduce information in pie diagram, charts and in rate.
Moreover, I had the option to examine the discoveries of the research.
I learnt on the significance of finishing a task on schedule. I discovered that finishing work on time
permitted me to make rectifications, make great end and suggestions. I found the undertakings satisfy
and vital as it will assist me with finishing my future task and test on schedule.
Doing this research was an extraordinary learning experience, I learned different strategies and
procedures that can be used to improve and oversee different activities.
Tasks planned for next week
Project plan status to date
Behind: On time:x Ahead:
Comments from tutor
Comments:

Name: Date: