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E1141 Diploma of Community Services : Assignment

   

Added on  2020-05-16

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Student Name:Student ID:32508B/02 Knowledge Test – Short Answer QuestionsE1141Diploma of Community ServicesModule 2: Develop serviceprogramsThis is assessment 2 of 2.1. Background/OverviewAs a community services team leader or manager, you will be required todevelop a good understanding of the needs of the clients you work with andthe community in which they live.Your role will often be responsible for analysing those needs, and thendeveloping programs designed to meet those needs. Through engaging andconsulting with all stakeholders, you will be able to analyse the social andcultural factors that impact on clients and ensure that service delivery andprograms take these into account.Analysing needs enables you to make justifiable decisions about theprioritisation and delivery of services. Once a program is implemented anddeveloped, it is essential to monitor and evaluate it by determining theoutcomes and success of meeting the need.2. BriefThe tasks in this assessment include:Analysing statistical information to inform program developmentIdentifying the factors, effects, consequences and experiences of different client groupsDeveloping a stakeholder engagement plan to analyse service needsInvestigating the needs and issues of individualsDeveloping a program plan to address the identified needIdentifying implementing, monitoring and evaluating strategiesEvaluating program objectives and program satisfactionDeliverablesPlease submit this assessment in Word doc format.To do list:1.Write your name and student ID at the top of thispage. 2.Read the Background/ Overview and Brief sections of this document.3.For each question, read the scenario before attempting to answer the question(s) relating to it.4.Complete each question by answering in the spaces provided.5.Make sure you follow the instructions regarding the required number of words (where indicated)6.Save the Word document usingthe naming convention: your student number_assessment number.doc. For example: “12345678_31135_01.doc.”7.Upload your document in OpenSpace using the relevant Assessment Upload link in this Module.32508B/02 E1141-CHC52015 Diploma of Community ServicesPage 1 of 19
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3. Questions/Task1.Visit the website for the Australian Bureau of Statistics and browse their statistics tab. Carefully select 1 of the sub-categories within the health, people or labour statistics. Take the time to review the various categories and choose a group of statistics that interest you. From these you will be required to determine a need and use it as the basis of your program planning.Reference the selected group of statistics and provide an overview of the key findings of the statistics (100 words).Example: The diverse cultures in a particular local government area where English is a second language signify a need to develop culturally appropriate services for those communities.The sub-categories selected within the labor, people or health statistics is homelessness of Australian citizens. According to the fourthGeneral Social Survey that was conducted in 2014 that included Australians aged years and above. It also facilitates monitirong and reporting regarding opportunity of the people to take part in the society. Several factors thatinfluence the social inclusion of the individual have been taken into consideration in the GSS survey. According to GSS survey, homelessness had a major impact on families, individuals and communities. People experiencing homelessness are facing or have faced fewer opportunities to communicate with other groups, individuals and participate in community services like education and employment. The state of homelessness especially aged people above 65 years requires the need to develop appropriate community services for the aged persons. In circumstances of homelessness, 68 percent of people had resided with relative, 52 percent with a friend whereas 13 percent had to sleep in any abandoned buildings and 7.7 percent had to seek refuge. The most common reason resultimg in experiencing homelessness include friend, relationship problems, tight housing, financial problems or rental markets. 32508B/02 E1141-CHC52015 Diploma of Community ServicesPage 2 of 19
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2.When planning and providing community programs, consideration must be given to the broad social and cultural context in which our work is planned and practiced in industry. By better understanding client groups and the issues that impact on their lives service provision can be adapted to meet their individual needs.Complete the table by identifying the factors, effects, consequences and experiences different client groups may present with. You are required to put at least one point in each of the rows and columns. An example has been provided.Client social and cultural considerations for service planningClientContributingfactors(role of socialinstitutions inpolicy decisions)(Up to 25 words)Impacts andeffects(health and well-being)(Up to 25 words)Consequences ofconditions(what issues arebeing faced now)(Up to 25 words)Experiences ofinequality(personal role androle in society)(Up to 25 words)Homeless personShortage of available housing;the most commonreasons for whichpeople faced homelessness has been stated to be relationship problems,lack of affection towards home, friends, etcLack of employment opportunities caused most of the people spendtheir nights on the streets, sleepless and starving;They were deprived of any form of assistance;Unable to afford food due to unemployment and inability to purchasefood; the tight financial problem, rental markets or housing are also certain factors that led to the state of homelessness;Unable to gain and maintain employment; The unemployment phase disabled the homeless persons to keep up with teh tight finanacial market and obtain shelterfor themselves;Person with disabilityLack of medical and health care; Failure to obtain appointments with respect to healthcare services due to their high costs which makes it yet more difficult for the disabled persons to access medical services;Lack of accessibility to employment services or schools; Due to their disability, they are often denied admissions in employment sectors and schools or universities;Unable to afford theexpenses asscociated with healthcare services, which deprives them from being subjected to treatment. Consequently, they are unable to take part in sports, recreational activities;Unable to participate in social or community activities;Experience discrimination andfee they are not trustworthy; they lack confidence and reduce their meetings with friends or families living outside theirhouse;Long-term unemployedLack of employment for more than 52 weeks and includes mature aged, disabled Majority of the unemployed persons are less educated and are likely to receive less jobs Some locations provide higher rate of long-term unemployment as compared to other locations. Long-term unemployment is associated with poor mental and physical health, poverty and social32508B/02 E1141-CHC52015 Diploma of Community ServicesPage 3 of 19
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persons, indigenous persons. as compared to those who have not completed to 12 standard. Consequently, the health, social and infrastructure disadvantages thatrequires appropriate measures;islolation; the workers remaining outsideworkforce often find is inconvenience to obtain jobs and exhibit skills, thus,losing currency;Mental health consumerThe mental healthissues and needsundergoes changes at various stages of our lives. The contributing factors include personal attitudes, eating healty foods, financial welfare, physical, intellectual and emotional wellness and health;The non-fulfilment of physical requirements of mayaffect the health of the consumers; lack of connection or affection with thefamily and friends may haveadverse ipact onthe mental health of the consumers. Such non-fulfilment of physical needs and lack of connection with family and friends often leads to excessive anxiety or worrying, memory problems and isolation; lack of engagement withfriends, family or community;The aged consumers,in particular, experience bullying either by their own family members or otherseniors living in retirement houses; Their lackof confidence andability to defend themselves often result in isolation, mental anxiety, etc.Elderly personTheir attitudes may influence thelives of the elder persons and affect their physical as well as the mental health of such elder persons; The elderly persons form oneof the significant part of the population. Lack of employment scopes owing to their old age andloss of energy and capability to deal with moderntechnology and procedures. Thismay affect their confidenceThere inability to deal with moden technology is often te result of their unwillingness or reluctancy to learn and adapt to new methods; Their incapability or unwillingness to learn about teh new technology often results in bullying by others who are fluent with teh new methods and often by their family members. CarersThe carers play an important role in taking care care o people with disability within Ausralia; their engagementwith disabled persons enables them to have access to various services and systems,that theyotherwise could not have access to, especially, their ability to exercise legal capacity;The carers of the disbled persons face certain challenges such as access to services and suppots, obstacles to takepart in education,training and other activities. The most significant hindrance that arises from caring a disabledperson is the emotional as wellAlthough at Commonwealthlevel ther are legal frameworks like Carer Recogition Act 2010 (Cth) andthe National CarerStrategy but due tochallenges faced tohave access to such adequate information and relevant services and systems, the careres have to undergo several challenges.Since the carers are responsible for taking care of the disabled persons, they face several challenges and are often bullied to or are prevented to take part in activities that otherwise they could have participatd in, if they did not have to take care of thedisabled person;32508B/02 E1141-CHC52015 Diploma of Community ServicesPage 4 of 19
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