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Diploma in Health Science Assignment PDF

   

Added on  2021-04-17

4 Pages1092 Words91 Views
Running head: DIPLOMA IN HEALTH SCIENCE DIPLOMA IN HEALTH SCIENCE Sona Sebastian N10238166 QUEENSLAND UNIVERSITY OF TECHNOLOGYDr.Deborah Haydon

1DIPLOMA IN HEALTH SCIENCEUse ofListening, Nonverbal cues, Personal Space and Distancein the video: Active listening is an important part of health assessment interview as it is the bestmethod to build trust and interpret all issues of patient. In the video ‘Introduction to a patient’(2018), the nurse showed excellent communication skills to build rapport with the patient. Shestarted with introducing herself to the patient and greeting Ms. Felix. The video is a greatexample of active listening as patient was responding well and nurse was also taking vitalinformation from patient while taking her blood pressure. For instance, she inquired about howthe patient was and anything that she wanted to change during her stay at the hospital. Good non-verbal communication between the patient and nurse was also seen as the patient was smilingthroughout the interview and both of them were making eye contacts. Such non-verbal cues cangive nurse clear indication about patient’s current health and feelings. Non-verbal cues arespecially helpful when the patient is not responding, however in the video, assessment was easyfor nurse because the patient was verbally and non-verbally responsive (Estes, 2013, p. 18).Personal space and distance is also a necessary consideration during health assessmentinterview because patients do not like unauthorized invasion of their privacy and they like tomaintain certain distance with people based on their cultural values too (Estes, 2013, p. 18). Shemaintained a distance of about 1.2-2 metres with patient and this allowed her to make good eyecontact, observe non-verbal cues of patient and easily hear patient’s concern. Effective communication techniques used in the video: Nurses can engage in effective communication with patient by the use of varioustechnique like use of open-ended questions, close-ended question, facilitation and using silence(Estes, 2013, pp. 19-26). In the video, the nurse utilized the technique of using open-endedquestion in an effective manner. Since, the nurse had the task of formally introducing herself tothe patient and assessing blood pressure, her straategy to use open-ended questions forcommunication is found to be the best. Another advantage of using open-ended questions is thatit gives patient freedom to express whatever they want (Wilson & Giddens, 2016). Hence, use of‘how’ and when questions by the nurse in the video helped her to elicit patient’s information. Forexample, in the video, the nurse used questions like ‘How are you?’ and ‘How did you sleep lastnight?’. This helped her get general information about the patient’s health.

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