Assess ability to complete

This section focuses on assessing the ability to complete assignments and tasks related to study material. It covers topics such as receiving requests, clarifying scope and nature of work, identifying performance expectations, and advising clients or booking agencies. The tasks include short answer questions, true or false questions, case analysis, and blank filling. The assignments are related to interpreting, legal issues, court hearings, and translation services.

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Section ONE:
Assess ability to complete (PSPTIS003)
(1.1) Receive request and clarify scope and nature of work and conditions
of engagement.
(1.2) Identify performance expectations, limits and responsibilities and
their implications for undertaking the .
Task 1: Short Answer Questions
Instructions: answer the following questions in your own words.
Questions:
1) What kind of elements are generally included in the scope of an
interpreting assignment?
2) What does it mean when an interpreting assignment says, “Female interpreter
preferred & Certified professional interpreter only”?
3) List TWO factors affecting the outcome of your interpreting assignment
Answers:
1 Justification of the project, Assumptions, Inclusion/exclusion criteria, constraints,
deliverables, overall description of the work etc. are taken as the main elements are
generally included in the scope of interpreting assignment
2 When an assignment says that Female interpreter preferred & Certified
professional interpreter only then it simply means that the preference is only
provided to the female as well as certified professional interpreter only. None other
these would be preferred in the same.
3 Cultural values, needs, expectation as well as personal influences of the individual directly
places major influence over their interpreting.
Task 2: True or False Questions
Instructions: you have received an assignment from TIS Australia, based on the Terms and
Conditions of Use (TIS National), decide whether the given statements are TRUE or FALSE.
Terms and Conditions can be accessed from https://www.tisnational.gov.au/en/About-
TIS-National/Terms-and-conditions.
1) Interpreters can view payment summaries in TIS Online. True
2) Interpreters can receive payment summaries by email. False
3) Interpreters are responsible for the contents of material provided for databases,
translation and interpretation. False
4) Interpreters are not obliged to notify TIS of any errors in a booking or in their
representations and warranties. True
5) Cancellation for on-site interpreting job must be made at least 48 hours prior to
the starting time of the appointment. False
6) When a booking is made using TIS Online, cancellation of this booking should be
made by an interpreter sending an email to the onsite booking team with the job
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Interpreting JOB INFORMATION:
Client Name Department
Sub-Department Language
Start Date Time Duration
Requested Interpreter Gender
Nature of request Site Type Delivery Method
Service Delivery Address:
Federal Court of Australia Federal Law
null Cantonese
11/01/2017 Wednesday 10am 120m
Female
null onsite
Face to face
Courtroom 01, XXX Street, XXX, Australia
Details Reports To Booking No.
Phone No.
REF No.: SYD00001/2017
John Smith AUSXXXXX001 XXXXXXXXX
details (including the job number).False
Answers:
1) True False 3) True False 5) True False
2) True False 4) True False 6) True False
Task 3: Case Analysis (1)
Instructions: Read the following interpreting booking and tick the correct answer.
Table 1: Interpreting Assignment Request 1 (Online System)
Questions:
1) What is the most likely purpose of this interpreting assignment?
a. to discuss legal issues only; 
b. to make a general legal inquiry; 
c. to participate in a court hearing 
2) From your perspective, which type of interpreting mode is likely to be adopted in
this interpreting assignment?
a. dialogue interpreting; 
b. whispering interpreting; 
c. consecutive interpreting; 
d. all of these modes 
3) Who will be possibly involved in this interpreting assignment?
a. a Cantonese speaker and you; 
b. a Cantonese speaker and a lawyer; 
c. a Cantonese speaker, a lawyer and you 
4) When will this assignment be conducted?
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a. January 11th , 2017; 
b. November 1 st , 2017; 
c. Either January 11th , 2017 or November 1st, 2017 
5) What is the duration of this assignment booking?
a. less than 120 minutes; 
b. more than 120 minutes; 
c. exactly 120 minutes 
6) What kind of dress code may occur in this interpreting event?
a. smart causal; 
b. formal dress; 
c. causal 
7) From your perspective, when should an interpreter arrive at the Federal Law
Court and why?
a. 10am to show punctuality; 
b. 10.05am as such assignments generally start late; 
c. 9.50am to make a pre-session introduction 
Task 4: Case Analysis (2)
Instruction: read the following scenario and analyse the interpreting task information to
answer the following questions.
Scenario: A translation agency asks you to interpret for an assessor from Home Care
Service NSW. The client is going to visit an old lady at her home in Liverpool, NSW. You
are booked for this onsite interpreting from 9:30am to 11:00am.
Questions:
1) From your perspective, what should an interpreter do when he or she arrives
at the lady’s home at Liverpool?
a. Knock at her door and waits for the assessor together; 
b. Wait outside of the lady’s house till she invites the interpreter to enter; 
c. Wait for the assessor to come and follow her instructions 
2) When you interpret for the old lady, she mumbles a lot and talks
discursively. What will you do?
a. Listen carefully and try your best to understand her language for
accurate rendering 
b. Guess what she really wants to say and interpret accordingly 
c. Only interpret the words that you understand 
3) When you finish this interpreting assignment, you should:
a. Stay with the old lady for a while when she requests your help; 
b. Leave with the assessor as soon as the interpreting assignment finishes 
c. Leave your contact details to the lady and the assessor for further assignments 
4) When you finish this interpreting assignment and leave this lady’s home, you
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happen to know that the old lady was not telling the truth to the assessor. What
will you do?
a. Inform the assessor and be a righteous person 
b. Ask the lady to tell the truth to the assessor 
c. Keep silent and take no actions 
Section TWO:
Assess ability to complete assignment (PSPTIS003)
(1.3) Consider personal availability and preparedness to satisfy assignment
requirements.
(1.4) Advise client or booking agency in a professional and timely manner of decision to
accept or decline.
Task 1: Blank Filling
Instruction: Read the following scenario and analyse the interpreting task information to
answer questions.
Scenario: You are a para-professional Cantonese interpreter who also understands and
speaks Mandarin, the official language of China. You are booked for the following
assignments in Sydney for the following week. Note that you do not drive and have to
rely on public transportation only. The translation agency provides you with a new
assignment sheet and asks you to take additional work for the following week.
Question:
Which assignment(s) will you be able to accept? (Tick the CHOICE/S that you will be able
to accept and list the reasons for your decision.)
(Reminder: use google map for your booking reference).
Monday Tuesday Wednesday Thursday Friday
9:00-
10:00 am
Federal
Court
Liverpool
Hospital
10:30-
11:40 am
Prince of
Wales Private
Hospital
1:30-
3:30 pm
DIBP, Sydney
Office
Family
Court
Table 2: The interpreter’s Working Schedule
Answer:
Time &
Date
Assignments Venue Notes  possible reasons provided
to agency
Mon; 9:00-
11:30am
Sydney Children’s
Hospital
Para-professional;
Cantonese

Tues; 1:00-
3:30pm
Liverpool Hospital Para-professional
Cantonese

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Wed;
10:00-
11:45am
Prince of Wales
Private Hospital
Para-professional,
Mandarin
I will choose this
assignment as it is
nearby to my location
and I won’t have to
travel much for reaching
to it.
Wed; 1:00-
2:00pm
Fair Work
Commission
Professional,
Cantonese

Thurs;
10:30-
11:45am
Department of
Immigration and
Border Protection,
Sydney Office
Para-professional,
Cantonese

Thurs;
2:30-
3:30pm
Family Court Professional,
Mandarin

Fri; 10:00-
11:45am
Downing Centre
Local Court
Para-professional,
Cantonese

Fri; 1:00-
2:00pm
Corrective Services
NSW
Para-professional
Cantonese

Table 3: Interpreting Assignments Offered by the Agency
Task 2: Case Analysis
Instruction: Read the scenario provided below and analyse the interpreting task
information to choose the correct answer.
Scenario: According to your assignment booking schedule, you will interpret at
Liverpool hospital from 9:00am to 10:00am. Your client is going to undertake an IVF
procedure and you are requested to interpret onsite. What kind of preparation will you
undertake for this interpreting assignment? (There can be more than one correct
answer)
a. Check dictionaries for the medical terms used in IVF procedure 
b. Talk to a friend who had IVF before and understand the procedure 
c. Arrive early and comfort the client with your experience or knowledge of
this procedure 
d. Read relevant documents or parallel texts on the risks of IVF procedure 
e. Talk to the client and understand why she wants to take an IVF procedure 
f. Double-check your interpreting schedule and see if you are double booked 
Task 3: Email Writing
Instruction: Read the scenario provided below and write emails to accept or decline the
interpreting offer.
 Writing ONE:
Scenario: The Booking Agency is having particular trouble filling the assignment to
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work at Liverpool Hospital on Tuesday, 1:00-3:30pm. They have emailed you, asking if
you can possibly fill the role. Please decline this offer and explain why.

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(Reminder: You can use google map to explain your decision).
Answer:
The respective offer of filling the assignment to work within Liverpool Hospital is
been declined by the superior authority as it wont be possible for us to fill the role
due to unavailability of the desired resources towards the same. Also, the route
towards the same was even unclear which ultimately hampers their pattern of
interpreting.
 Writing TWO:
Scenario: The translation agency, ABC Language Services, sends you an email (as
provided below), asking you to interpret for an assessor from Home Care Service NSW.
The client is going to visit an old lady living at her home in Penrith, NSW. Please write
an email to accept this interpreting request and ask for the relevant information that
you may need to conduct this interpreting assignment.
Dear ,
We have a new job request for next Monday in Penrith. Our client is a Homecare
assessor who wants to make a home visit. You will be assisting this client for
the assessment conducted at the applicant’s home in Penrith.
We would like to offer you this job and want to know if you will be available for
it. Please let us know as soon as possible,
Regards,
Interpreting Team
ABC Language Services
Answer:
Dear ABC services
The job request sent by you is accepted by my superior authority as we can
easily perform the work of interpreting for assessor belonging to the Home care
service NSW. In order to the execute the interpreting work effective we will be
requiring complete conversation recording or transcript of whole conversation
between the person and the respective lady with whom they are communicating.
Also, the background of the lady as well as past record associated with the Home
care service NSW in order to determine desired information about the same in
rightful manner.
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Section THREE:
Develop knowledge of ethical and professional issues (PSPTIS001)
(1.1) Use reliable sources of information to ensure that knowledge of ethical issues and
professional practice is current, comprehensive and relevant.

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(1.2) Maintain professional relationships and networks to facilitate awareness of
current issues.
(1.3) Analyse applicable codes of ethics and conduct and their relationship to work
practices.
Task 1: Short Answer Questions
Instructions: Read the questions carefully and record your answers in the space provided.
Questions:
1) Is Google a reliable source of information regarding translators or interpreters’
professional practice?
2) How can professional relationships and networks help translators and
interpreters facilitate their awareness of current issues?
3) Why should translators and interpreters ensure that their knowledge of ethical
issues and professional practice is current?
Answer:
1 Google is taken as the reliable source of information associated with the
interpreters' professional practice. It can be said that sources which have
copy right at the end are valid whereas the web links which does not have
any sort of copyright or authorised source then its is taken as non trust
worthy source which ultimately affecting their validity of the outcome.
2 Professional relationship as well as network directly provides support to
the interpreters as well as translators in facilitating awareness of the
current issues. This is so because, effective relationship helps individual in
gathering information on the proposed topic in the quicker manner. Also,
the interpretation performed by them directly provides support to the
person expressing their in detailed views in front of the individual
effectively because they have authority to express things among others.
3 It has been analysed that interpreters as well as translators directly
provides support to the individual in expressing their views in front of the
others. Here, these translators are required to perform each and every
activity in ethical manner. This would directly help them out in developing
trust among the readers towards the same.
Task 2: Listing
Instructions: Please provide your responses as required.
1) List THREE examples of reliable sources of information whereby translators and
interpreters can gain updated knowledge of ethical issues and ensure that their
professional practice remains current and up to date.
2) List THREE strategies that can be used to maintain professional relationships
and networks
Answer:
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1) At first I will go for online books available for the same and could help me out in determining
core ethical issues which are required to be considered by me so that I can execute my
assigned work in the available time frame.
At next, I will go for online articles which specified knowledge and information on the same.

XXXX A, 01/01/2017 at 8:00am
I think you should change the title. The only correct answer to your question is NO: we have to pre-quali
not whether one is a good or a bad interpreter (as the tile implies). It is more a matter of your ability.
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Other published sources which covers knowledge regarding the same effectively.
2)  Maintain appropriate communication with the associated people are
acknowledged as the first and foremost strategy that contributes in
developing relationship and networks
 Enhance customer services for maximising satisfaction level of the
customers. This can be effectively performed by delivering high quality
project to the customers so that they can maximise their satisfaction level
in appropriate form.
 Providing rewards to the customers can be acknowledged as the another
effective strategy through which individuals could maximise their
performance in rightful manner and attain huge benefits.
Task 3: Multiple Choice
Instruction: read the following scenario and analyse the interpreting task information.
Tick the correct answer after each question.
Scenario: You are reading a blog in the professional community website. There are a lot
of comments under the blogger’s question “Should a good interpreter take any
assignment offered to him or her?” You try to figure out the main principles of the
AUSIT codes that comments are made on (see AUSIT Code of Ethics and Code of
Conduct).
For each comment choose the main AUSIT code being referred to ?
Comment 1:
a. Impartiality 
b. Confidentiality 
c. Competence 
d. Accuracy 
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XXXXX D, 01/01/2017 at 8:17 am
My first concern is if I am qualified to interpret the subject matter. After that there are only a very few ci
assignment due to my conscience.
In court I have had to repeat words that go against my personal beliefs. But I am not promoting or partic
Now if, for example, I were to go to an abortion clinic to interpret, the words I repeat there are just as mu
So, I guess it isn’t always the words that we have to repeat that go against the conscience. But the action
XXXXX E, 01/01/2017 at 8:27 am
I once interpreted when a doctor asked a patient if he was a legal citizen of these United States of Amer
he did have a valid green card. He then asked the patient if he was Mexican. When the patient answere
XXXXX F, 01/01/2017 at 8:30 am
I accept assignments if I think I will be able to interpret properly. I do not let my beliefs or emotions co
interpreted during a trial for someone who murdered his wife and cut her up disgustingly. As much as
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Comment 2:
a. Clarity of role boundaries 
b. Accuracy 
c. Impartiality 
d. Confidentiality 
Comment 3:
a. Competence 
b. Impartiality 
c. Confidentiality 
d. Professional development 
Comment 4:
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a. Professional solidarity 
b. Accuracy 
c. Competence 
d. Impartiality 
Section FOUR:
Respond to assignment (PSPTIS003)
(2.1) Record assignment details and review terms and conditions of engagement.
(2.2) Resolve any queries and clarify procedures, including for payment.
(2.3) Create and maintain records of assignment in accordance with good business
practice.
Task 1: Work Diary/Log
Instructions: read the scenario provided below and develop your own working log. As a
template is provided below, you are required to fill in the assignment number in the
relevant time slot.
Scenario: You are a TIS contracted interpreter and you have a list of interpreting
assignments scheduled for next week (see table below). Please file them into your work
diary. You can put the interpreting number into your working diary/log.
Interpreter’s Assignment Schedule
No. Assignments (Time)
1 Sydney Children’s Hospital (Mon; 9:00-11:30am)
2 Prince of Wales Private Hospital (Wed; 10:00- 11:50am)
3 Downing Centre Local Court (Fri; 10:00- 11:45am)
4 Corrective Service NSW (Fri; 1:00-2:00pm)
5 Family Court (Thurs; 2:30-3:30pm)
6 Department of Home Affairs, Sydney Office (Thurs; 10:30- 11:45am)
7 Fair Work Commission (Wed; 1:00-2:00pm)
8 Liverpool Hospital (Tues; 1:00-3:30pm)
(Reminder: an example is given in the following table)
Answer:
Mon Tues Wed Thurs Fri
09:00 1
10:00 6 3
11:00 2 3
12:00
13:00 4 7
14:00 8
15:00
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Task 2: Case Analysis
Instructions: read the scenario provided below and analyse the interpreting task
information to answer the following questions. For each question please tick the answer
that you think is correct.
Scenario: After filing your interpreting assignment into the working diary/log, you find
that you have only a one-hour lunch break on Wednesday between the assignment at
Prince of Wales Private Hospital and the one at Fair Work Commission. You feel you
might be late for the second assignment due to time and distance concerns (see the
attached map).
Questions (with references highlighted in yellow):
1) You are wondering if you should return the assignment at the Fair work
Commission back to TIS but have NOT decided yet. When will be the latest time,
among all the give choices, for you to inform TIS if you decide to return the
assignment? (Please read TIS terms and conditions in course material)
a. 5pm Monday 
b. 5pm Tuesday 
c. 9am Monday 
d. 9am Tuesday 
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2) When you finish filing your interpreting assignment into your working diary/log,
where should you possibly put your diary/log?
a. anywhere at your home 
b. in your bookshelf with your entertaining books 
c. in a safe in case anyone finds it 
d. anywhere you feel the confidentiality and safety of your assignment can
be secured 
Task 3: Email Writing
Instructions: The above assignment was extended for 30mins after the time it was due to
finish. You then send ONE invoice directly to your agency to claim the penalty rate for the
extension of your assignment. As you didn’t explain the reason, your agency now replies
back and asks you why the rate is higher than it was agreed previously. Please writea
brief email with approximately 80 words to ABC Language Services explaining the
situation and clarifying any concerns you may have regarding overtime rates.
Answer:
Dear ABC Languages Services
This is to inform you that the assignment provided by you have taken up more time
due to some uncertain reasons which rose time consumed for performing the same work.
Due to the extra consumption of the time I have changed the rates for the same task which
is quite different from the earlier decided quotations. It is requested you to focus on my
current situation and consider the reasons towards the overtime rates and provide
approval towards the same.
Task 4: Multiple Choice
Instructions: Based on the given scenario in Task 3, you are confirmed by your agency that
you will be paid based on the actual duration of your assignment. Choose the correct rate
that you should be paid.
a. 120AUD 
b. 125AUD 
c. 145AUD 
d. 150 AUD 
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Task 5: Listing
Instructions: answer the following questions according to the requirements.
1) List TWO different recording methods that an interpreter can use to maintain
records of assignments (Hint: Try to keep a good business practice)
2) List THREE elements that should be included when creating records for an
assignment

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Answer:
1) Record in cell phone or mobile phones
Small tape recorder with the secure backup feature in order to avoid uncertain situations
2) Visual representation of the characters
Quote the phrases or dialogues in order to highlight them
Recheck the background of the source in order to ensure that things would remain
secure and valid and also provide contribution in obtaining valid outcome
Section FIVE:
Develop work plan (PSPTIS003)
(3.1) Identify factors that may affect assignment outcomes to determine planning needs.
Apply ethical standards to professional practices (PSPTIS001)
(2.1) Identify and examine factors that impact on professional and ethical decision
making.
Task 1: Essay Writing
Instructions: Write a short essay to explain the factors that may affect an interpreting or a
translation assignment’s outcomes regarding the decision-making of planning needs. You
are required to elaborate with no more than 100 words on at least THREE factors for this
question.
Answer:
There are ranges of factors which places influence over the interpreting or translation
assignment’s outcome that is highly associated with the decision making of planning
needs. Some of the main factors are multilingual factors, environmental factor and
technical terms and jargon. It has been seen that multilingual factors directly places
influence over the translation of the information provided by the client as there are
probable chances that interpreter might not have adequate knowledge on the same. Away
with environmental factors includes external factors which creates noise associated
barriers. This ultimately makes it difficult for the individuals to interpret the available
information tin rightful manner.
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Task 2: Short Answer Questions
Instructions: Read the question carefully and record your answer in the space provided.
Questions:
1) People often say that interpreters and translators should make an impartial
performance in professional practice. Please explain "impartiality" in work
practice according to the AUSIT Code of Ethics and Code of Conduct?
2) Should an interpreter accept an assignment that he or she feels
uncomfortable with due to personal reasons?
Answer:
1 It is highly important for every interpreter to execute each and every activity without
including any sort of partiality into it. The interpreters are strictly required to remain
unbiased while having communication with the participants. Behavior of the translator is
being expected to does not express the bias behavior towards the source or towards the
readers. As per the norms expressed by the AUSIT Code of Ethics and Code of Conduct it
can be said translators plays essential role in ensuring that common language must be used
while having conversation with one another. Here, translators are not at all responsible
towards the parties among which information is being shared as they are only responsible
to share the information without including any sort of bias activity into it.
2 The interpreter who is not comfortable with the assignment due to any kind of personal reason
does not accept the assignment as it won’t be possible for them to interpret things without their
own possible feelings towards the same.
Task 3: Case Analysis
Instructions: Read the case analysis carefully and record your answer in the space
provided. You should apply the specific ethical principles to comment on Jessica’s work
practice and give explanations for your opinions.
Scenario: Jessica is the leader of an interpreting team, and she is a certified professional
interpreter in Mandarin Chinese only. Richie is her team member and a certified
professional interpreter in Mandarin and Cantonese.
Jessica receives an assignment requesting professional interpreting service for a client
from China. She accepts the work and clears her schedule for this assignment. On the
day before the assignment, she is suddenly notified that the client’s mother tongue is
Cantonese and the client speaks only very basic mandarin. So, Jessica immediately
contacts the agency and seeks permission to make Richie her replacement for this
assignment.
Question:
What’s your understanding of Jessica’s practice of decision-making?
Answer: Jessica’s decision making is not at all effective as the lady is not analyzing all the
situations and then taking decisions towards the same without having appropriate
consultation with her team mates. Also, the lady is quite careless as she has not gone
through all the after confirming for the same assignment. This shows very weak decision
making of the same lady.
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Section SIX:
Develop work plan (PSPTIS003)
(3.3) Identify problems and seek assistance from client, specialist advisor, or peer
network where necessary.
Apply ethical standards to professional practices (PSPTIS001)
(2.3) Develop and promote strategies for dealing with possible dilemmas.
Task 1: Short Answer Questions
Instructions: Read the questions carefully and record your answers in the space provided.
Questions:
1) What are the possible dilemmas that an interpreter may face in practice?
2) What are some possible causes for interpreters’ dilemmas?
Answer:
1) There are ranges of ethical dilemmas which are being faced by the interpreter while
executing their work related practices. Some of these ethical dilemmas are personal
views of translator, taking information from unauthorized sources, unsuitable code of
conducts, unequal status and many others.
2) Some possible causes for interpreters’ dilemmas are non matching of the
viewpoint with the client and unavailability of the proposed information on the
same.
Task 2: Case Analysis
Instructions: Read the case analysis carefully and record your answer in the space
provided. You are required to apply the principle of “role boundary” and any other related
principles to Ahri’s situation and develop a coping strategy for Ahri.
Case scenario: Ahri accepted a job to work for a Chinese businessperson who had
many documents to be translated. One day, the client sent through over 100 pages of
legal documents to Ahri requesting that the translation should be done in five days’ time.
Ahri wanted to accept this assignment but was extremely overwhelmed by the extent of
the work.
Questions:
Which principle of code of conduct does Ahri violate? What do you think Ahri should do
in this scenario?
Answer:
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Task 3: Email Writing
Instructions: read the scenario provided below and write an email to the client regarding
problems that may arise in the scenario.
(Hint: Translators or interpreters may encounter problems before doing their jobs and
these problems may vary depending on the nature of the assignment, deadline, content
complexity and special requirements from the client. In some cases, translators or
interpreters may need to seek assistance from client, specialist advisor or peer network.)
Scenario:
You find that the original document for a translation task has some parts which are
difficult to understand, and you may need to consult with a specialist or expert in this
area. Also, you may need more time to do this translation.
Answer:
Section SEVEN:
Develop work plan (PSPTIS003)
(3.2) Identify objectives and determine realistic time commitments and allocations.
(3.4) Organise activities within required timeframe and appropriate to type of
assignment.
Task 1: Short Answer Questions:
Instructions: read the following questions and give the answer in your own words.
Questions:
1) What kind of documents can you consult to identify the objectives of an
interpreting or translation assignment?
2) How do you organize several activities at the same time to fit in with required
timeframe and help with the completion of all assignments?
Answer:
1)
2)
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Task 2: Case Analysis
Instructions: read the scenario provided below and fill in the table as required.
Scenario: A translator receives an assignment and is now asked to work out a plan for
the assignment. Please be noted that the translator needs to carry out the translation
tasks according to the work plan and that a professional translator can normally
translate 2000-2500 words per day.
A translator’s work plan may look something like this:
Work Plan (SAMPLE)
Translation project Brochure of four tourist attractions
Language involved English to Chinese
Word count in original
document
20,000
Timeframe required 10 working days
Format required MS Word document
Translation objectives To provide quality translation in the original
format from English to Chinese within 10 working
days
Time commitments
and allocations
To complete translation of one brochure within 10
days.
1) Finish at least 2500 words per day;
2) Finish the draft in 8 days
3) Submit the draft for proof-reading on Day 9
4) Finalize and Format the translation on Day 10
Other Information Engage another translator for proof-reading
Question:
You have been given the following information. Please work out your own work
plan based on the information provided in the table. (You are requested to fill in the
empty spaces of the table below)
Translation project An academic article for a medical journal
Language involved Chinese to English
Word count in original
document
20,000 Chinese characters
Timeframe required 7 working days
Format required MS Word document
Translation objectives To provide quality translation in the original format
from Chinese to English within 7 working days.
Time commitments
and allocations
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Other information
Section EIGHT:
Apply ethical standards to professional practices (PSPTIS001)
(2.2) Apply codes and standards of ethical conduct to assignments.
(2.4) Promote ethical standards and practice with clients, colleagues and others.
Task 1: Short Answer Questions
Instructions: Please answer the following questions in your own words.
Questions:
1) What’s the name of document listing all professional codes of ethics and
conduct for Australian practicing translators and interpreters?
2) Why should interpreters and translators apply principles of the code of ethics
in practice?
3) Why should interpreters and translators promote the ethical standards to clients
and others?
Answer:
1)
2)
3)
Task 2: Case Analysis (1)
Instructions: Read the case carefully and record your answer in the space. You are
required to apply the principles in the code of conduct to comment on Richie’s work
practice.
Scenario: Richie received a request to translate a confidential business plan from a
Chinese client. He accepted it and asked for necessary supporting documents from the
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client. Richie’s friend was a competitor of his client and talked Richie into providing the
documents to him. Richie could not resist the temptation of a huge banknote, so he
disclosed all the information to his friend.
Question:
Which principle of the code of conduct did Richie violate? Please explain.
Answer:
Task 3: Case Analysis (2)
Instructions: Please read the following case and answer the questions listed below.
Scenario: Alex is a professional interpreter. He was assigned to interpret for a
delegation in a one-day workshop. After the workshop, Alex and the trainer found that a
delegate left his passport at the venue. Knowing that the delegation was going to leave
early the following morning, the trainer asked Alex to send the passport to the
delegation's hotel because "Alex is the interpreter for the delegation and speaks their
language".
Question:
How should Alex respond to this request?
Answer:
Task 4: Listing
Instructions: You are now a NAATI certified interpreter or translator in Australia. Please
list TWO other resources where you can obtain information regarding your professional
development or establishing your professional networks.
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Resources
1 NAATI website
2
3
Section NINE:
Evaluate professional practices and knowledge related to ethical practice
(PSPTIS001)
(3.1) Reflect on and evaluate ethical practices in work assignments.
(3.2) Monitor and review practice in relation to standards of ethics and conduct.
Review and evaluate work plan (PSPTIS003)
(4.1) Review preparation to confirm it addresses assignment requirements, and resolve
outstanding issues.
Task 1: Short Answer Questions
Instructions: Read the questions carefully and record your answers in the space provided.
Questions:
1) Why does the ethical performance of interpreters and translators affect the
overall work performance evaluation?
2) Why should interpreting-practice be monitored in relation to standards of ethics
and conduct?
3) What should an interpreter do to prepare himself/herself for a legal consultation?
4) What should a translator do when he or she finds that the translation document
contains two illegible pages after he or she accepts the work?
Answer:
1)
2)
3)
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4)
5)
6)
Task 2: Case Analysis (1)
Instructions: read the scenario and analyse the situation. Reflect on Alex's performance
and write you comment in the space provided. You are required to explain in detail why
you think his practice is ethical or unethical according to the AUSIT Code.
Scenario:
Alex is a professional interpreter and he was interpreting for Ms Zhang in Centrelink.
While in the middle of practice, Ms. ZHANG started crying and tried to say something.
She managed to mumble a few words to Alex, but Alex didn't hear it clearly and didn't
interpret it. What was more, Alex didn't tell the Centrelink officer that he knew Ms.
ZHANG well.
While Ms. ZHANG said, “He had a mistress!” she burst into tears again. Alex couldn't
stand the sight of it and comforted Ms. ZHANG in Mandarin.
Answer:
Task 3: Case Analysis (2)
Instructions: read the scenario and fill out the given table based on the discussion
conducted for the case.
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(Hint: translators and interpreters usually need to review preparation before the actual
process begins to confirm it addresses assignment requirements so that any outstanding
issues can be resolved accordingly.)
Scenario: James is a NAATI certified professional translator who is experienced in
medical translation. One day, he receives a very urgent job to translate a 20,000-word
legal document. He is required to complete this within four days. Considering the
timeframe and the nature of the task, it is indeed an enormous challenge. James wants
to accept this task but has some concerns.
Discussion: A checklist can be created for the review of preparation. Please see below a
sample checklist for your reference. Based on the given scenario, you are requested to
review the assignment requirements and give recommendations on possible solutions
when a requirement cannot be satisfied.
Checklist
Review Item Check Possible Solution(s)
1. Translation or interpreting
requirements met
2. Timeframe confirmed
3. Special issues considered
4. Any unsolved issues
5. Submission format
confirmed and prepared
Section TEN:
Review and evaluate work plan (PSPTIS003)
(4.2) Consider and implement adjustments to improve process and outcomes of future
preparation.
Evaluate professional practices and knowledge related to ethical practice
(PSPTIS001)
(3.3) Seek advice and feedback on performance to improve ethical practice.
(3.4) Participate in professional development activities and networks to
address identified needs in current ethical practice.
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Task 1: Short Answer Questions
Instructions: Please answer the following questions in your own words.
Questions:
1) Who could professional translators and interpreters ask for advice and feedback
on their performance in order to improve ethical practice?
2) How should professional translators or interpreters take the advice and
feedback they received on their practice?
3) Provide THREE examples of professional development activities that translators
and interpreters can participate in to relate the current ethical practice in
medical interpreting.
Answer:
1)
2)
3)
Task 2: Case Analysis (1)
Instructions: read the scenarios carefully and tick the possible answer based on the
information given.
Scenario:
Alex and Jessi are both NAATI-certified professional translator and interpreters. Jessi is
new to the market and often finds it difficult to deal with clients or respond to their
requests. Alex has been practicing for 5 years and finds his professional interests in
legal interpreting. He decides to focus more on learning legal practice so that he can
receive more assignments to interpret at the court.
The following table lists all workshops provided for the yearly professional
development. Please help Alex and Jessi to register in the relevant workshop(s) so that
their participation can serve their professional needs and improve their practice.
(Reminder: you are required to give reasons to justify your registration arrangements.)
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Date Workshop Registration
Feb 11-13 Simultaneous Interpreting
Mar 8-9 Entry level: Community
Interpreting
Apr 5-6 Mental Health Interpreting
May 10-11 Interpreting in Family
Violence Settings- Level 2
May 21 Entry level: Translation
Jun 14-15 Court Interpreting
Jun 28 Stress Management for
Interpreters
Aug 23-24 Health interpreting
Sep 27 Family Violence Interpreting
Level 1
Oct 11-12 Translation and Technology
Nov 22 Ethics for translators
Dec 6 Ethics for interpreters
Task 3: Case Analysis (2)
Instructions: read the scenarios carefully and answer the questions based on the given
information.
Scenario: YOU are a NAATI-accredited professional translator and interpreter. You
work as a freelancer and receive assignments from translation agency ONLY. One day,
you finished an interpreting assignment. Whilst waiting at the bus stop. Mr. WANG, you
interpreting client, approached you and told you that he was so frustrated. After losing
his driver licence yesterday, he went to Casino and gambled all his savings. Now he had
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nothing to eat. Mr. WANG asked you for some money. Out of sympathy, you gave him 15
dollars.
After this, you were reflecting on your acts. You do not know if you did the right and
ethical thing by giving your client money.
Questions:
1) Who can you turn to in getting advice and feedbacks on your performance?
2) What would you say to the party for advice and feedbacks?
Answer:
1)
2)
Task 4: Case Analysis (3)
Instructions: Please write feasible strategies or adjustments to be used to address the
following issues in order to improve translation or interpreting process and outcomes of
future preparation.
Issues identified Strategies for Adjustments
1 The interpreter run out of his notebooks
during his interpreting practice. He
borrowed a notebook from my office to
continue his work.
2 The translated document reads bit
awkward. I finds that one number is
translated wrongly even though I don’t
understand English much.
3 The interpreter constantly stops to check
his terminology book. I think he is not
professional.
4 The translator delayed his submission
because he said he forgot to back up his
translation before the PC was shut down.
He had to translate the document again.
5 The translator didn’t translate my
document correctly. The “thong” in my
purchase order is translated as
“underwear” rather than “footwear”.
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