BSB51915 Diploma of Leadership and Management Case Study 2022

BSB51915 Diploma of
Leadership and
Management
BSBMGT17
Manage operational
plan
Task 2

Task 2 – Skills and Performance
Candidate Instructions
Task Details
Learners should demonstrate their contributions using their skills and knowledge that
they have developed. They should show that they understand and can apply the
information discussed in the Learner Guide. They can also demonstrate their existing
knowledge and experience wherever necessary.
It is anticipated that the assessment will take approximately 6 hoursto complete. The
assessment may be re-attempted (maximum three attempts in total). All
assessments must be resubmitted 3 days within receiving your unsatisfactory
grade. You must clearly indicate “Re-submission” on your resubmitted work.
In undertaking this assessment task, you as the candidate are providing consent for
your work to be reviewed for the purposes of formal assessment in the unit(s) of
competency. If you have concern regarding this permission, please discuss this with
your assessor prior to undertaking the task.
Objective To provide you with an opportunity to demonstrate your knowledge of the
entire unit.
Candidate Declaration
Candidate name:
Trainer’s name:
Date:
Assessment
declaration:
I declare that no part of this assessment has been copied from
another person’s work, except where clearly noted on
documents or work submitted.
I declare that no part of this assessment has been written for
me by another person. I understand that plagiarism is a serious
offence that may lead to disciplinary action.
Candidate signature:
Your trainer and assessor will be grading your work provide you with some
constructive feedback on the Learning Management system.
Task Description
This assessment requires that you demonstrate your ability to develop an
operational plan with details of how it will be implemented and monitored.
To allow you to demonstrate your skill, you must address the following

Task using the Case Study provided and its additional documents.
Case Study
Although Bounce Fitness is known in their local communities, it is seeking an extended
presence and identity to promote the company’s unique approach and lifestyle vision to
an older audience. The organization tendered for, and won, a health initiative to conduct
a three month pilot project involving older typical non-users to improve their fitness and
lifestyleineachofthefour(4)BounceFitnessCentres.
The CEO and Board of Directors have asked you to manage the operational plan.
Bounce Fitness’s target clients for this project are those over 50 years of age. Starting
from the initial contact and assessment, these individuals will be looking for innovative but
comfortable, effective and convenient solutions for their needs. They may have already
heard of Bounce Fitness, but will be referred and encouraged by their health providers
and the staff of accommodation catering to a senior age group. Classes will cater for up
to 30 and be held weekdays at11am.
He / she may have weight or health issues or concerns (diabetes, depression, restricted
mobility) and have an interest in improving their fitness, but rarely commences until advised
by their health provider of the necessity and benefits. The advertising will be managed by
the Health Department and the Tender covers all costs but catering. There is no cost to
clients so it is expected there will be a good uptake.
Bounce Fitness will take pre- and post- weight, body mass and blood pressure
measurements. They will supply a daily class on weekdays. Each class is designed to
be encouraging and fun and also deal with weight, flexibility and diet. Those attending will
be encouraged to stay and enjoy a free lunch that is healthy and light and to converse
with others pre- and post- training. They will also be shown how to use the equipment and
how to maintain their fitness through additional daily gentle exercise at home and
dietchanges.ThelunchwillcostBounceFitness$15perheadperclass.
It is recognized that the emotional needs including managing depression, companionship
and general interest in becoming more active in their lives generally should also be
impacted positively.
Testing supplied by Bounce Fitness will include weight, body measurements and mass and
blood pressure initially and monthly thereafter. This will require the purchase of 6 Mobile
Mercury Sphygmomanometers for each Centre at a cost of $199 Inc. GST each. All other
testing will be undertaken by the Ministry of Health. So the outcomes for Bounce Fitness
will be in terms of client physical success factors and profitability. As this is a
governmenttender,completeandaccuraterecordkeepingisessential.
Current staff will be able to manage the new clients but will need to update their training
in the monitoring and recording of the client physical markers and diet appropriate to that
age group. This training cost will be budgeted in the infrastructure costs for one month
before the commencement of the program at $1,500 for the month. Otherwise they need
no further development. Infrastructure costs include use of the facility, wear and tear on
carpetandequipment, coolingandadministrativecosts.Thisis$3,000perCentre.