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Operational plan of the BBQfun : Assignment

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Added on  2020-05-28

Operational plan of the BBQfun : Assignment

   Added on 2020-05-28

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1
DIPLOMA OF LEADERSHIP MANAGEMENT
Name:
Course:
Date:
Operational plan of the BBQfun : Assignment_1
2
TASK 1
1.1.1. Outline of the Legislative and Regulatory Context
There are several legislative and regulative contexts under the Operational plan of the
BBQfun. In this regard, one of such is the offering of the products in a store, which deals
with the online market. However, it would not incur any additional cost to the stores, as the
customers are liable to cover the extra charges. It also involves recruiting of the new staff
along with the retraining of the existing members of BBQfun. Correspondingly, it includes
adaptation of new strategies in office, stores, and its infrastructure. It includes addition of
new delivery vehicles and allocation of different resources with internal as well as external
legislation standards involving several practice codes such as intellectual property rights,
procedures, organisational policies and huge responsibilities. Furthermore, it comprise of
determining human resources and physical requirements by reviewing of documents related
to organisation with a descriptive research on e-commerce. In addition, it involves planning
of human resources as well as physical plan including establishment of the target of the
BBQfun and its subsequent measurement. It also includes assigning of several responsibilities
to the leader of warehouses with their respective roles1.
1.1.2. Outline of the BBQfun Policies and Procedures
Among the different policies and procedures related to the operational plan of BBQfun, the
most initial is the determination of varied physical as well as human resources. After this
step, proper planning of the physical and human resources is executed to establish several
measures based on the performance including the targets of the team leaders of the
warehouses for approaching the plan. Correspondingly, it involves assigning team leaders
1 Outline of the BBQfun Policies and Procedures, “Outline of the BBQfun Policies and Procedures,” 10.
Operational plan of the BBQfun : Assignment_2
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with descriptive roles that come under the planning of various operations. The next policy is
the proposal of the various available resources including the operational changes for
presenting the plan to the general manager in operations.
1.1.3. Role of an Operational Plan
For implementing the e-commerce strategy, various roles of the operational plan needs to be
sourced. These plans involve managing of the increasing online customers, sourcing out of
the four existing staff members to the two stores as they are overstaffed, training to the staff
with skilled online service platform to the customers, and developing the management itself
by retraining the old staff than hiring newer ones. In addition, the role of operational plan also
include enabling of the products distribution by allotting six trucks for the product delivery,
developing website of the e-commerce in less than 50 days, providing three of the forklifts,
recruiting of four workers for the warehouses and six vehicle drivers. Eventually, it includes
reconfiguring of the office space.2
1.1.4. Operational Plan of BBQfun
A new development in the operational plans of the BBQfun is made based on the following
model.
2 Beale, Maquet and Tua, “Design Operational Plan,” 2.
Operational plan of the BBQfun : Assignment_3
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Source: (Pattock, 2018)
Figure.1. Strategy Pyramid Model
According to the above Strategy Pyramid Model for the new operational plan of BBQfun,
several strategies are needed to be integrated for the successful implementation, which
include vision, mission, goals, strategies, tactics and action plans for the BBQfun.
Based on the Strategy Pyramid Model, several strategies for the new development in the
operational plan includes setting up of objectives as well as planning, proper organizing of
the group, motivating and communicating, along with measurements of the performance
within the organisation. In this regard, setting up of objectives and planning means
determining of the objectives of BBQfun aligned with its vision as well as mission, knowing
its goals, identifying the measures to reach the objectives and identifying the tactics of the
BBQfun to be used. Organizing of the group includes analyzing the decisions, activities and
decisions, classifying the work of the workers, distributing of jobs into several managerial
activities, grouping of several units to form a structure of the BBQfun and selecting the
people to do their assigned jobs. Moreover, it also involve making of a team to motivate and
Operational plan of the BBQfun : Assignment_4
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encourage the employees, reflect responsibility for the relationship, making decisions on
human resources, broadcasting the organizational goal to the people and being in constant
touch with the workers. Last but not the least, it should involve measuring performance
including establishment of the major factors for the organizational success. Elaborately, it
involves various factors that are important to the performance of the employees, measuring
the targets of the organization and attempting to achieve the target performance of the
organization as well as all the employees. 3
1.2. Resource Requirements for E-Commerce Strategy
For the successful implementation of an e-commerce strategy of BBQfun, it requires several
resources that include six trucks for delivering the products, creating the e-commerce website
within 50 days, and requirement of the forklifts. It also needs four workers for the warehouse
and training to the old staff members of the organization along with the new employees for
delivering online customer services. The organization would require eight online sales as well
as eight customer service workers for improving the products sales in online and adding up of
six drivers for delivering the products by vehicles.
1.3. Develop an action plan
1.3.1. Physical Resourcing
The physical resourcing activities needed to be included are at least eight people to work for
online sales and customer service to manage customers, resourcing four of the existing
employees to the two stores and providing training to the employees. It also involves addition
of six trucks for delivering the product of BBQfun, bringing the three forklifts, recruiting four
new workers for the warehouse along with recruiting of six new drivers.
3Karen Pattock, Strategy pyramid business diagram,
https://www.karenpattock.com/biz-plan-made-simple/strategy-pyramid-business-diagram/ (January 07, 2018).
Operational plan of the BBQfun : Assignment_5
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Steps for the plan of acquiring resources include determining the several physical as well as
human resource requirements by recruiting the workers in the needed areas. Correspondingly,
it involves reviewing of several documentations of BBQfun followed up by the undertaking
of a preliminary research on the documents by consulting with the marketing as well as Sales
manager. The fourth step involves establishing of the various targets and measurement on
performances taking consideration of the warehouse team leaders to be used as a resource by
knowing the inefficient areas in the department of the company and allocating recruitment as
per the requirements. The fifth step includes training to the employees regarding several skills
based under the company objectives and giving them a clear idea about their respective roles.
The last and the final step involve approval of the plan by proposing the changes in
operational as well as resources to the operations general manager of BBQfun.
1.3.2. Human Resourcing Steps
Development of new action plan of BBQfun involving human resource have four steps,
wherein the first step of this action plan is the statement about its various mission or goals or
may be its ultimate objectives. The second step involves providing the inputs by the HR
manager of BBQfun that focuses on the key areas of the HR, its several constraints including
the capabilities and providing of the environment for the BBQfun’s strategists. The third step
involves communicating of the needs as well as various constraints of the strategists with the
HR manager. Eventually, it involves integration of several further operational plans as well as
the HR of BBQfun4.
1.3.3. Timelines and Milestones
Strategy for action plan including the e-commerce strategy of BBQfun can be done by
enabling a well co-operating environment and standardizing to a better level so that it helps
4 Reeves,“Procurement Strategy and Action Plan 2016 – 2020,” 12.
Operational plan of the BBQfun : Assignment_6

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