1 DIPLOMA OF LEADERSHIP MANAGEMENT Name: Course: Date:
2 TASK 1 1.1.1. Outline of the Legislative and Regulatory Context There are several legislative and regulative contexts under the Operational plan of the BBQfun. In this regard, one of such is the offering of the products in a store, which deals with the online market. However, it would not incur any additional cost to the stores, as the customers are liable to cover the extra charges. It also involves recruiting of the new staff along with the retraining of the existing members of BBQfun. Correspondingly, it includes adaptation of new strategies in office, stores, and its infrastructure. It includes addition of new delivery vehicles and allocation of different resources with internal as well as external legislation standards involving several practice codes such as intellectual property rights, procedures, organisational policies and huge responsibilities. Furthermore, it comprise of determining human resources and physical requirements by reviewing of documents related to organisation with a descriptive research on e-commerce. In addition, it involves planning of human resources as well as physical plan including establishment of the target of the BBQfun and its subsequent measurement. It also includes assigning of several responsibilities to the leader of warehouses with their respective roles1. 1.1.2. Outline of the BBQfun Policies and Procedures Among the different policies and procedures related to the operational plan of BBQfun, the most initial is the determination of varied physical as well as human resources. After this step, proper planning of the physical and human resources is executed to establish several measures based on the performance including the targets of the team leaders of the warehouses for approaching the plan. Correspondingly, it involves assigning team leaders 1Outline of the BBQfun Policies and Procedures, “Outline of the BBQfun Policies and Procedures,” 10.
3 with descriptive roles that come under the planning of various operations. The next policy is the proposal of the various available resources including the operational changes for presenting the plan to the general manager in operations. 1.1.3.Role of an Operational Plan For implementing the e-commerce strategy, various roles of the operational plan needs to be sourced. These plans involve managing of the increasing online customers, sourcing out of the four existing staff members to the two stores as they are overstaffed, training to the staff with skilled online service platform to the customers, and developing the management itself by retraining the old staff than hiring newer ones. In addition, the role of operational plan also include enabling of the products distribution by allotting six trucks for the product delivery, developing website of the e-commerce in less than 50 days, providing three of the forklifts, recruiting of four workers for the warehouses and six vehicle drivers. Eventually, it includes reconfiguring of the office space.2 1.1.4. Operational Plan of BBQfun A new development in the operational plans of the BBQfun is made based on the following model. 2Beale, Maquet and Tua, “Design Operational Plan,” 2.
4 Source: (Pattock, 2018) Figure.1. Strategy Pyramid Model According to the above Strategy Pyramid Model for the new operational plan of BBQfun, several strategies are needed to be integrated for the successful implementation, which include vision, mission, goals, strategies, tactics and action plans for the BBQfun. Based on the Strategy Pyramid Model, several strategies for the new development in the operational plan includes setting up of objectives as well as planning, proper organizing of the group, motivating and communicating, along with measurements of the performance within the organisation. In this regard, setting up of objectives and planning means determining of the objectives of BBQfun aligned with its vision as well as mission, knowing its goals, identifying the measures to reach the objectives and identifying the tactics of the BBQfun to be used. Organizing of the group includes analyzing the decisions, activities and decisions, classifying the work of the workers, distributing of jobs into several managerial activities, grouping of several units to form a structure of the BBQfun and selecting the people to do their assigned jobs. Moreover, it also involve making of a team to motivate and
5 encourage the employees, reflect responsibility for the relationship, making decisions on human resources, broadcasting the organizational goal to the people and being in constant touch with the workers. Last but not the least, it should involve measuring performance including establishment of the major factors for the organizational success. Elaborately, it involves various factors that are important to the performance of the employees, measuring the targets of the organization and attempting to achieve the target performance of the organization as well as all the employees.3 1.2.Resource Requirements for E-Commerce Strategy For the successful implementation of an e-commerce strategy of BBQfun, it requires several resources that include six trucks for delivering the products, creating the e-commerce website within 50 days, and requirement of the forklifts. It also needs four workers for the warehouse and training to the old staff members of the organization along with the new employees for delivering online customer services. The organization would require eight online sales as well as eight customer service workers for improving the products sales in online and adding up of six drivers for delivering the products by vehicles. 1.3. Develop an action plan 1.3.1. Physical Resourcing The physical resourcing activities needed to be included are at least eight people to work for online sales and customer service to manage customers, resourcing four of the existing employees to the two stores and providing training to the employees. It also involves addition of six trucks for delivering the product of BBQfun, bringing the three forklifts, recruiting four new workers for the warehouse along with recruiting of six new drivers. 3Karen Pattock,Strategy pyramid business diagram, https://www.karenpattock.com/biz-plan-made-simple/strategy-pyramid-business-diagram/(January 07, 2018).
6 Steps for the plan of acquiring resources include determining the several physical as well as human resource requirements by recruiting the workers in the needed areas. Correspondingly, it involves reviewing of several documentations of BBQfun followed up by the undertaking of a preliminary research on the documents by consulting with the marketing as well as Sales manager. The fourth step involves establishing of the various targets and measurement on performances taking consideration of the warehouse team leaders to be used as a resource by knowing the inefficient areas in the department of the company and allocating recruitment as per the requirements. The fifth step includes training to the employees regarding several skills based under the company objectives and giving them a clear idea about their respective roles. The last and the final step involve approval of the plan by proposing the changes in operational as well as resources to the operations general manager of BBQfun. 1.3.2. Human Resourcing Steps Development of new action plan of BBQfun involving human resource have four steps, wherein the first step of this action plan is the statement about its various mission or goals or may be its ultimate objectives. The second step involves providing the inputs by the HR manager of BBQfun that focuses on the key areas of the HR, its several constraints including the capabilities and providing of the environment for the BBQfun’s strategists. The third step involves communicating of the needs as well as various constraints of the strategists with the HR manager. Eventually, it involves integration of several further operational plans as well as the HR of BBQfun4. 1.3.3. Timelines and Milestones Strategy for action plan including the e-commerce strategy of BBQfun can be done by enabling a well co-operating environment and standardizing to a better level so that it helps 4Reeves,“Procurement Strategy and Action Plan 2016 – 2020,” 12.
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Manage Operational Plan for BBQfun E-commerce Strategylg...
|14
|2920
|498
BSBMGT517 - Manage operational plan - Assgnmentlg...
|18
|3104
|163
Leadership in Business Assignment in PDFlg...
|12
|2266
|15
Plan and manage resource acquisitionlg...
|18
|2509
|384
Manage Operational Plan for BBQfun E-commerce Companylg...