Business processes transformation in Small to Medium Enterprises

DISSERTATION

Table of Contents
TITLE: ............................................................................................................................................1
CHAPTER 1: INTRODUCTION....................................................................................................1
1.1 Overview of the Research .....................................................................................................1
1.2 Research Aim ........................................................................................................................1
1.3 Research Objectives ..............................................................................................................2
1.4 Research Questions ...............................................................................................................2
1.5 Rationale of research process.................................................................................................2
1.6 Significance of the study........................................................................................................2
1.7 Scope of research...................................................................................................................3
1.8 Chapter structure....................................................................................................................3
CHAPTER 2 - LITERATURE REVIEW........................................................................................5
2.1 Introduction............................................................................................................................5
2.2 Impact of SMEs on global market.........................................................................................6
2.3 impact of digital technologies on growth of SMEs...............................................................7
2.4 impact on methodologies on SMEs.......................................................................................8
CHAPTER 3: BACKGROUND RESEARCH..............................................................................10
CHAPTER 4: REQUIREMENTS.................................................................................................13
CHAPTER 5: DESIGN..................................................................................................................16
CHAPTER 8: EVALUATION OF PRODUCT...........................................................................18
CHAPTER 9: EVALUATION OF PROCESS..............................................................................21
9.1 Evaluation of SSM...............................................................................................................22
9.2 Different tools that can be used...........................................................................................22
CHAPTER 10: CONCLUSION....................................................................................................24
REFERENCES..............................................................................................................................26

TITLE:
Business processes transformation in Small to Medium Enterprises.
CHAPTER 1: INTRODUCTION
1.1 Overview of the Research
Small and Medium size enterprises are refers as the most dynamic and vital aspect of
progress in the contemporary society, the potential generator of economic performance and
substance in any country, employment opportunity provider for the most of population, essential
contributors to the national budget or key to develop the living standard of people. In the modern
business environment competition is so high and in respect to survive and prosper in a
competitive market, small and medium businesses requires to strive for invariant change and
transformation processes. The proper alteration of small and medium size enterprises, it is
required for the firm to consider various aspects like it builds a view of economic environment,
and then focuses on decision making around the key steps of transformation by effectively
managing market opportunities, finances, people, operational procedures, and information and
technology. In today's business scenario the potential motive of each small as well as large
business enterprises is to improvise its business operations in respect to transformation of their
business processes from small to large scale business. In this present investigation work Angst
Supermarket is the chosen organisation. It is a Food retailer & Wholesaler supermarket chain of
around 19 stores in Romania. The company mainly deals in foodstuffs and has variety of
products. The company was established in the year of 1990 and the its headquarter is in Buftea.
The potential motive of the firm is to developing its business operations for the purpose of
transforming its small operations into large scale enterprises. SMEs represent around 99% from
all endeavour, and drawing up the main human resource aggregation. In Romania and other
countries from The European Union, Small and Medium size enterprises performs an influential
role in economic life, having special features that make adaptation process to the knowledge-
based economy easier.
1.2 Research Aim
This recognized as the key aspect of an investigation work as the whole activities of an
investigation is based on the aim of the research. It refers as a predetermined statement in which
the issue is prescribed in clear and concise manner. The potential aim of this research is "To
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analyse the characteristics of a small to medium enterprise and the processes which are needed in
order to grow into a fructuous, large scale business". A case study on Angst Supermarket.
1.3 Research Objectives
The specific objectives of this particular research dissertation are described as under:
 Evaluate the impact of SMEs on the global market.
 Compare various strategies of business growth.
 Examine a multitude of website development tools.
 Create a website, encapsulating information and statistics about SMEs.
1.4 Research Questions
The significant research questions are clearly described as below:
 What is the impact of SMEs on the global market.
 How to Compare various strategies of business growth.
 How to Examine a multitude of website development tools.
 Create a website, encapsulating information and statistics about SMEs.
1.5 Rationale of research process
The research process that is been proposed for the effective planning of the growth
measures to be observed by the organization which will help in suitable handling of the
operations which will lead to growth of an small to medium level enterprise to a large scale
enterprise. The effective measures that are looked after by the management of the supermarket
organization will impact and influence the significant measures which is been taken in
consideration for and effective and significant growth of the enterprise. This will help to drive
the tools and techniques like a web site for the development of supermarket enterprise. The
extensive inclusion of a research methods and carrying out of suitable research on the basis of
these guidelines will help the management of organization to have a great improvement of
business activities and operations which are undertaken by researcher.
1.6 Significance of the study
This study is necessary as it helps in proper planning of service measures which will help
in suitable planning of operations which will help in suitable handling of driving factors which
are undertaken by the organization to have a good control over the operation’s and activities that
are undertaken within the business entity to have a growth on a level of large scale enterprise.
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This will help in suitable rise in operations and functionality of organization. This will help in
significant handling of tools and technologies which will support the retail enterprise to the scale
of large scale enterprise. This will help in suitable planning of the measures which can be taken
in consideration by selected retail enterprise. The report will also help in suitable planning of the
growth measures which will help in significant rise in the operations which will lead to a suitable
planning of operations which will lead to evolving of an SME into a large scale enterprise.
1.7 Scope of research
The present research which is been carried out will not only improve the understanding of
the organization but also the management to have a high level of service measures which are
undertaken in consideration. It supports the development of a significant framework which will
lead to achieve the objectives and aims that are been set within the organization. It will guide the
management of chosen retail enterprise to have a significant growth of enterprise. Besides this,
the development of the operations which are taken in consideration by the retail business firm
will also improve efficiency to meet their customer’s needs. This will lead to a suitable planning
of the growth measures which will help in suitable management of operations which will help in
suitable management of operations. This will lead to a significant rise in activities and utilization
of effective tools and technologies.
1.8 Chapter structure
Effective chapter structure is presented within organisation which will help in improving
the understanding regarding the structure that will be followed for the research process on a
significant level.
Chapter 1: INTRODUCTION:
This will include the brief overview of the research topic and the components or elements
that are going to be included and involved in the research process. The inclusion of research aim
and objectives is been set. Some research questions are developed along with a rationale and
identification of significance of research process which is been carried out by the researcher.
Chapeter2: LITERATURE REVIEW
This will include the proper assessment of various data sources and literatures which will
help in significant rise in understanding of researcher about research title and the components or
attributes that will help in improving insight of a data analyst.
Chapter 3: BACKGROUND RESEARCH
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This will include the processes which will be followed and methods related to research
process which are undertaken that will help in suitable planning of operations in a significant
manner. It supports development of a framework related to research process.
Chapter 4: REQUIREMENTS
It will include the assessment of the components or elements required to carry out the
research process which will help in development of an effective website for organisation.
Chapter 5: DESIGN
This will include the data assessment and evaluation techniques which are undertaken by
the researcher for evaluation purpose.
Chapter 8: EVALUATION OF PRODUCT
This will include critical assessment of product i.e website developed for the retail firm.
Chapter 9: EVALUATION OF PROCESS
This will be based on the outcomes related to testing requirements and meeting them
effectively.
Chapter 10: CONCLUSION
Final summary of the whole research process is presented.
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