Managing the Needs of Diverse Client Groups

Managing the Needs of
Diverse Client Groups

Contents
INTRODUCTION...........................................................................................................................1
BRIEF REVIEW..............................................................................................................................1
INVESTIGATION...........................................................................................................................1
DISCUSSION .................................................................................................................................3
CONCLUSION ...............................................................................................................................5
REFERENCES................................................................................................................................5

INTRODUCTION
Aboriginals and Torres Strait Islander are the community groups who maintain strong
connections to their tradition, culture, language, and religious beliefs. The vulnerable groups
found to struggling their existence in Australia. Community does not have any proper access to
medical, and general services. This was the main reason behind reduced average of life
expectancy among the group (Bourke and et. al., 2021). In comparison to non-indigenous people,
24.4 percent of Aboriginal and Torres Strait Islander people were not employed in 2012-2013.
Females of vulnerable community experience physical violence as well they were more likely to
experience harassment, and rape practices. Barriers to access medical services and improper
knowledge due to absence of academic studies within the group caused them to face long-term
health conditions or some form of disability in 2008. Improper access to medical facilities,
unhealthy way of life leads them to develop and face many psychological distress which impact
their physical, social, and mental well-being.
BRIEF REVIEW
In this report, the case study will cover and investigate the barriers faced by Aboriginal
ans Torres Strait Australian group in accessing care and medical services. Discussion will cover
the existing opportunities to be supported through the community. It enhance the knowledge
about the considerations one need to follow and keep in mind while dealing and providing
services to the community. Many governmental and non-governmental agencies took steps to
introduce the indigenous community to development and provide them access to many services
(Browne and et. al., 2019).
INVESTIGATION
In Australia, Aboriginal community and Torres Strait Islander people are more exposed
than non- indigenous people to experience many social issues, including exposure to violence,
higher unemployment rates, alcohol and substance abuse, trauma, legal injustice, isolation,
poverty, and discrimination. Communities are experiencing serious issues that impact their
development, mental and physical health. Some relevant consequences are:
 Lack of services: Communities have no access to disability and medical services and
also experience lack of community health care centres within location.
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 Lack of medical care: Communities lack dental care, professional medical service
centre, clinics, etc.
 Little education: Decline in education services and school attendance.
 High unemployment: Lack of job opportunities in remote areas and already scarce job
usually get impacted by drought conditions.
 Ineffective governmental programs: The governmental programs have not been
designed with indigenous community and results in effective and loss of coordination
between government and vulnerable community.
 Clash of families: Migration of Aboriginal and Torres Islander community people from
one locality to another does not get acceptance from the existing society because of
differences in cultural, and traditional backgrounds (Couzos and et. al., 2020).
 High crime rates: Unemployment and lack of education within young generation of
community leads them to spend a boring and meaningless life which promote them to
commit crimes just for fun or to get a chase off the cops. It is common for young
generation to see domestic violence at their homes within community. Such practices
increase crime rates.
 Decaying infrastructure: Improper sewerage and unclean water facilities create health
problems within children who prefer to swim in sewerage ponds due to non-operational
local pools.
Apart from social issues, the Aboriginals and Torres Strait Islander community also experience
social injustice and inequality. Lack of cultural understanding apart from their own culture does
not able them to access and get acceptance in another states of country.
Political issues that impact Aboriginal and Torres Strait Islander people includes, Stolen
generation, colonisation and invasion, land rights and native titles, dispossession, Acts of
government, racism and discrimination practices,and media.
For example; The Aboriginals and Torres Strait Islander people holds the similar rights like any
other Australian citizen. But differences in cultural ,and traditional practices along with
variations in mindset disturbs the equation from both sides which actually make opportunities
inaccessible to low community people (Dance and et. al., 2018) . An effective way to reduce this
range of division is providing access to education and cultural respect to all.
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